UTC Streaming Clinician

Job summary

This is the perfect opportunityto be part of a diverse team providing assessment, diagnostics, diagnosis,treatment, advice, and referrals.

As a UTC Streaming Clinician, youwill be considered a key person in day-to-day clinical leadership and expertisewithin the department.

You will be working as part of ateam within your sphere of competency in adiverse, multi-skilledteamthat includes GPs, Advanced Practitioners, Physician Associates,Paediatric ANPs, Emergency Practitioners and Live Well Coaches.

On each shift you will beexpected to act as a shift leader, coordinate the working team, stream patientsfrom the front door and work collaboratively with a wide range of localspecialists.

With links to both VTS andGreenwich University, you will have access to a range of CPD courses includingAdvanced and Emergency Practitioner courses. We work closely with the ICS, ICB,Local Trust and various other local shareholders to provide opportunitiestolearn, innovate and contribute new ideas.

This is a genuine opportunity to bea part of something new and exciting in South East London, with realopportunity for personal growth and to influence Urgent Care in your area. Weare looking forfull and part timeclinicians on apermanentsalaried service is 365 days per year, 7days a week which means that shifts are available 24/7.

Main duties of the job

Principalduties and responsibilities

-To monitor and manage the UTC patient case list.

-Effectively delegate tasks to staff on shift,providing safe and efficient care.

-Perform streaming safely and efficiently,assigning patients to the correct department and under the correct prioritylevel.

-Provide a safe ED/UTC front door for patients andstaff.

-To perform diagnostics including ECGs, bloods,and urinalysis.

-To provide reassurance to patients, families,and carers.

-Follow diagnostic and referral pathways.

-Effective communication with a range ofinter-professional teams for patient referrals.

-Contribute to specific care guidelines andstandards supporting the care of patients across the health economy.

-To implement Health and Safety and RiskManagement appropriate to area of work

-To deliver aspects of the Clinical GovernanceAgenda, following the direction of the Clinical Leadership.

-Contribute to and manage various elements ofauditing in the UTC.

-Provide immediate life support.

About us

Greenwich Health is the GP Federation for the Greenwich Borough. We are committed to providing quality of care to our patients whilst building resilience for General Practice and providing services and programmes of work to deliver care at scale to the Greenwich Population. This role will be part of an exciting opportunity to work with leading specialists in the creation of an innovative new Urgent Treatment Centre.

Why work for Greenwich Health?

- We are a local organisation owned by our local GP Practices we care what happens in Greenwich and want to make a difference to our patients and our partners.

- We have a not-for-profit ethos which means any surplus is reinvested into developing the business, developing our staff, and supporting our GP Practices in being sustainable for the future.

- We offer competitive remuneration as well as other benefits including:

o NHS Pension

o Occupational sickness pay entitlement

o Counselling services

o Electric Vehicle Salary Sacrifice Scheme

o Cycle to Work Scheme

o Private Healthcare Membership - Benenden Healthcare

- Through our partnerships in our local healthcare environment, we can develop shared posts for example, with the hospital trust and our GP practices.

- You will have ongoing support and mentorship.

- We have developed a UTC model which aims to develop a stress-free and supportive working environment.

- We have developed a working culture which harnesses openness and togetherness which has resulted in high staff retention rates.

Job description

Job responsibilities

Job Summary

This is the perfect opportunityto be part of a diverse team providing assessment, diagnostics, diagnosis,treatment, advice, and referrals.

As a UTC Streaming Clinician, youwill be considered a key person in day-to-day clinical leadership and expertisewithin the department.

You will be working as part of ateam within your sphere of competency in adiverse, multi-skilledteamthat includes GPs, Advanced Practitioners, Physician Associates,Paediatric ANPs, Emergency Practitioners and Live Well Coaches.

On each shift you will beexpected to act as a shift leader, coordinate the working team, stream patientsfrom the front door and work collaboratively with a wide range of localspecialists.

With links to both VTS andGreenwich University, you will have access to a range of CPD courses includingAdvanced and Emergency Practitioner courses. We work closely with the ICS, ICB,Local Trust and various other local shareholders to provide opportunitiestolearn, innovate and contribute new ideas.

This is a genuine opportunity to bea part of something new and exciting in South East London, with realopportunity for personal growth and to influence Urgent Care in your area. Weare looking forfull and part timeclinicians on apermanentsalaried service is 365 days per year, 7days a week which means that shifts are available 24/7.

-Recent post registration experience in clinicalassessment

-Evidence of professional updating

-Up-to-date Basic Life Support Certification inAdult and Paediatric

-Minimum of 2 years post qualifying experience

-Understanding of patient flow.

-Up to date BLS / ILS

-Up to date Safeguarding Adults and children

-A Proven ability to assess patients

-Ensure that patients with time-critical andtime-sensitive illness or injury are prioritised accordingly

-Ability to demonstrate effective management andleadership skills

-Team player, able to use own initiative

-Can demonstrate the Organisational values.

-Ability to work well under pressure

-Ability to handle/manage difficult situations

-Excellent communication skills

-Be able to use tools such as NEWS scores in theassessment of patients

-Work within clinical guidelines/algorithm tosupport clinical decision making

Principalduties and responsibilities

-To monitor and manage the UTC patient case list.

-Effectively delegate tasks to staff on shift,providing safe and efficient care.

-Perform streaming safely and efficiently,assigning patients to the correct department and under the correct prioritylevel.

-Provide a safe ED/UTC front door for patients andstaff.

-To perform diagnostics including ECGs, bloods,and urinalysis.

-To provide reassurance to patients, families,and carers.

-Follow diagnostic and referral pathways.

-Effective communication with a range ofinter-professional teams for patient referrals.

-Contribute to specific care guidelines andstandards supporting the care of patients across the health economy.

-To implement Health and Safety and RiskManagement appropriate to area of work

-To deliver aspects of the Clinical GovernanceAgenda, following the direction of the Clinical Leadership.

-Contribute to and manage various elements ofauditing in the UTC.

-Provide immediate life support.

Communicationand Relationship Skills

-Demonstrate excellent communication skills whenworking with the internal team as well as external, particularly our practicesand the hospital trust.

-Be ableto identify and take into consideration barriers to understanding and employappropriate methods to ensure effective communication particularly wherebarriers are clinical in nature.

-Provideemotional support to patients and carers

-Be awareof the procedures to follow if concerned regarding the protection of children.

-Ensurecompliance with policies, procedures and clinical guidelines for self andothers.

-Holdgood relationship building skills to develop strong relationships with keyindividuals within practices and the local healthcare system

-Have theability to successfully make appropriate in hospital specialty referrals.

Analyticaland Judgmental Skills

-Implementcare plans as prescribed.

-Be ableto discuss with patients and carers the range of possible treatment/ managementoptions and their implications before treatment decisions are made.

-Beresponsible for monitoring health, safety and security of self, the team andothers and promote best practice in the clinical area.

-Identifyclinical issues and incidents within the service that reduce the quality ofcare within the specialist service bringing any issues to the attention of themanagement team.

-Takepart in activities to counter these to ensure the delivery of safe andeffective care.

-Ensurethat high standards of care are given and maintained and act when standards arenot being met.

Planningand Organisational Skills

-Plan,organise and prioritise own daily workload.

-Recognise,prevent, and diffuse potential areas of conflict and where required take a keyrole in the management of the outcome.

-Toexercise good personal time management, punctuality, and consistent reliableattendance.

PhysicalSkills

-Demonstratecompetence in the use of all clinical equipment used in the overall care ofpatients within the scope of service.

-Demonstratecompetence in diagnostic skills such as ECGs and venepuncture/cannulation.

-Demonstrateclinical treatment skills such as Plaster of Paris, Suturing, Dressings, and arange of medicine administration.

-Havecompetent computer / keyboard skills including ability to utilise softwareprogrammes required to provide the service.

Patient/ClientCare

-Establisheffective communication with patients and carers / relatives.

-Ensurethat appropriate action is taken to protect vulnerable patients and that theycan access/receive the appropriate care.

-Ensurecompliance with policies, procedures and clinical guidelines for self andothers.

-Promotepeoples equality, diversity, and rights.

-Identifyclinical issues and incidents within the service that reduce the quality ofcare bringing any issues to the attention of the Clinical Lead.

-Takepart in activities to counter these to ensure the delivery of safe andeffective care.

-The postholder is responsible for always ensuring the safety of patients and promotinga safety culture through the effective management of risk.

Responsibilitiesfor Policy and Service Development

-Contributeand influence policy making and clinical guidelines internally and externally,necessary to support the service.

-Act asan ambassador and role model for Greenwich Health.

Responsibilitiesfor Finance

-Ensurethe effective and efficient use of physical and financial resources.

-Ensureall clinical equipment used are well maintained and cleansed as required.

Responsibilitiesfor HR

-Maintainactive status on relevant professional registers.

-Actalways in accordance with professional code of conduct and guiding documents,Health Care Standards.

-Maintaina professional portfolio.

-To takeresponsibility for own continuous self-development, undertaking any educationand training opportunities identified as necessary for role to remain eligiblefor professional registration including mandatory training.

-Adhereto Company Policy & Procedure.

-Assistmanagers in the development of strategies for professional development inkeeping with staff competence appraisal, service developments and professionalrequirements.

-Attendall mandatory training relevant for the post.

-Attendand actively participate in an annual personal development review and undertakerelevant activities to meet the training and development objectives asidentified in the performance review.

Responsibilityfor Information Resources

-Maintainconfidential and comprehensive patient records in accordance with yourprofessional body.

-Continuallymonitor standards of care through benchmarking and using the tools provided.

-Participatein collection of patient satisfaction surveys for the service as required.

Researchand Development

-Takesresponsibility for own continuing professional development and performance,including identifying own development needs and maintain own portfolio inaccordance with re-registration requirements.

-Supportthe clinical lead in ensuring the clinical environment is conducive toeffective learning.

-Maintaina high level of awareness of relevant research issues and trends within thescope of practice and professional area.

-Takeresponsibility for personal development and education and Personal DevelopmentPlan objectives.

-Participatein Clinical Supervision for self and others and utilise reflective practicetechniques.

Person Specification

Qualifications

Essential

Nursing, Paramedic or equivalent Qualification

Desirable

Triage/Clinical Assessment Qualification

Knowledge, Training & Experience

Essential

Minimum of 2 years post-qualification experience In depth therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences Excellent interpersonal, influencing and negotiating skills Demonstrates accountability for delivering professional expertise and direct service provision

Desirable

Recent post registration experience in clinical assessment A background in ED, Urgent Care or Emergency Care

Professional Registration

Essential

Mandatory registration with Nursing and Midwifery Council, HCPC or other relevant professional body

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