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Catering Assistant
3 months ago
Job overview
The Catering Department at Poole Hospital are seeking a highly motivated members of staff to work within the department specifically in the Dolphin RestaurantPurpose of role:Reporting to the Retail Catering Supervisor, the purpose of a Catering Assistant is to ensure the dining room is operating as to the organisations expectations, where our visitors / staff can enjoy their lunch / supper in a clean and relaxed environment. As a Catering Assistant, you will ensure the service and standards provided meet the requirements, objectives and policies of the trust, undertaking all specified duties in compliance with Food Safety and Health and Safety Legislation.Benefits included: Generous Annual leave entitlementFull Uniform providedStaff discounts in restaurants/cafesEnhancements paid when working qualifying shifts Location: Poole HospitalInterview Date: TBC Main duties of the job Key responsibilities: Ensure agreed standards of service are maintained in all areas and the visitors / staff members are treated in a professional and courteous manner at all timesEnsure all areas where food and beverages are served are kept clean and tidy.Clean tables during and after each meal service.Clearing of tables as appropriate to the particular meal, within the standards established.Ensure the dining room is set up and ready for the residents to use at times laid down by the home.Working behind the till's and servery as required.Report any faults of equipment to your supervisor.To assist and perform kitchen duties when requested, within the scope of your experience, training and ability. Essential traits: Ability to work constructively as part of a teamGood communication skillsAbility to relate well with elderly residentsAbility to maintain a safe, calm and happy approachMaintain the highest standard in your personal conduct, presentation and hygiene Working for our organisation Our values define who we are as Team. They underpin everything we do now and in the future. They define how we treat our patients, visitors and each other. Our valued team mates and colleagues.UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview Detailed job description and main responsibilities To understand the role in more detail please read the full job description and person specification documents which are attached to this advert Person specification Experience Essential criteria Prior Catering restaurant experiencePrior cash handling and till operationAble to deal with customers tactfully Qualifications Essential criteria Basic food hygiene certificate.Good general education – inc. Literacy & Numeracy Desirable criteria Understanding of the Allergen guidance Competencies Essential criteria Cashing up experienceEpos till skills Knowledge Essential criteria Customer Service Skills/ExperienceGreeting & talking to customers experience Desirable criteria NVQ in Customer Service Interpersonal Skills Essential criteria Work as part of a teamCommunicate and interact with our teamAbility to work on own initiative Personal Skills Essential criteria Ability to identify opportunities for improvements within your area of responsibilityOpenness to change and ability to respond to this to improve performanceReliability