Current jobs related to Endoscopy Booking Clerk - Burnley - East Lancashire Hospitals NHS Trust

  • Endoscopy Booking Clerk

    5 months ago

    Burnley, United Kingdom East Lancashire Hospitals NHS Trust Full time

    Here at East Lancs, we provide a 7 day Endoscopy service and as such the post holder will work as part of a wider team on a rota basis. The post holder will be responsible for the management and accurate and timely administration of waiting lists in accordance with the Access, Booking and Choice Policy, liaising directly with clinicians, nurses,...

  • Endoscopy Booking Coordinator

    1 month ago

    Burnley, Lancashire, United Kingdom East Lancashire Hospitals NHS Trust Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Endoscopy Booking Clerk to join our team at East Lancashire Hospitals NHS Trust. As a key member of our Endoscopy department, you will be responsible for managing and administering waiting lists, ensuring timely and accurate processing of patient information, and providing excellent customer...

  • Endoscopy Booking Coordinator

    1 month ago

    Burnley, Lancashire, United Kingdom East Lancashire Hospitals NHS Trust Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Endoscopy Booking Clerk to join our team at East Lancashire Hospitals NHS Trust. As a key member of our Endoscopy department, you will be responsible for managing and administering waiting lists, ensuring timely and accurate processing of patient information, and providing excellent customer...

  • Booking Clerk

    5 months ago

    Burnley, United Kingdom East Lancashire Hospitals NHS Trust Full time

    To provide a high-quality booking and administration service for all patients who require an outpatient appointment, ensuring that the administration associated with all patient appointments is completed accurately and in a timely manner. To support all Directorates in achieving key access targets. Dealing with in-bound and out-bound calls to agreed...

  • Booking Clerk

    5 months ago

    Burnley, United Kingdom East Lancashire Hospitals NHS Trust Full time

    Due to increased activity within the Booking Centre we are looking to expand our team. We are looking for enthusiastic, highly motivated, hardworking and flexible individuals to join the Telephone Booking Centre. You must be an organised, conscientious, caring person with the ability to work on your own or as part of a team and be able to cope with a...

  • Booking Clerk

    5 months ago

    Burnley, United Kingdom East Lancashire Hospitals NHS Trust Full time

    Due to increased activity within the Booking Centre we are looking to expand our team. We are looking for enthusiastic, highly motivated, hardworking and flexible individuals to join the Telephone Booking Centre. You must be an organised, conscientious, caring person with the ability to work on your own or as part of a team and be able to cope with a...

  • Endoscopy Support Booking Clerk

    5 months ago

    Burnley, United Kingdom East Lancashire Hospitals NHS Trust Full time

    The post holder will provide administrational support where required with a flexible approach on all ELHT sites, printing & processing bowel preparation requests & tracking on the on line system. Delivering & retrieving prescriptions to our on-site pharmacy and ensuring these are processed in good time prior to patient appointments in line with supporting...

  • Elective Admissions Clerk

    5 months ago

    Burnley, United Kingdom East Lancashire Hospitals NHS Trust Full time

    Elective Admissions is based at Burnley General Hospital, however on occasions there will be a requirement to work at the Royal Blackburn Hospital. Hours of work will be 37.5 per week Monday to Friday between 8.00am and 6.00pm 5 days a week. This is an exciting opportunity to join a busy team of clerks to gain knowledge and experience of creating theatre...

  • Elective Admissions Clerk

    5 months ago

    Burnley, United Kingdom East Lancashire Hospitals NHS Trust Full time

    Elective Admissions is based at Burnley General Hospital, however on occasions there will be a requirement to work at the Royal Blackburn Hospital. Hours of work will be 35 per week Monday to Friday between 8.00am and 6.00pm 5 days a week. This is an exciting opportunity to join a busy team of clerks to gain knowledge and experience of creating theatre...

  • District Nursing Business Support

    4 months ago

    Burnley, United Kingdom East Lancashire Hospitals NHS Trust Full time

    Job overview Here at East Lancs, we provide a 7 day Endoscopy service and as such the post holder will work as part of a wider team on a rota basis. The post holder will be responsible for the management and accurate and timely administration of waiting lists in accordance with the Access, Booking and Choice Policy, liaising directly with clinicians,...

  • Elective Admissions Clerical Officer

    5 months ago

    Burnley, United Kingdom East Lancashire Hospitals NHS Trust Full time

    We are looking for a person that has experience in a customer service environment, is reliable, have a flexible approach to the needs of the service and enjoys working as part of a team and to be committed to the role to ensure a quality service is delivered. If you have a high level of motivation and willingness to learn you can expect a supportive...

  • Ward Clerk

    5 months ago

    Burnley, United Kingdom East Lancashire Hospitals NHS Trust Full time

    To be responsible for providing a range of clerical services and to be on reception to greet, admit and discharge patients each day and to assist the nursing staff with any queries which may arise on the day. This post is based at Burnley General Teaching Hospital Admit and discharge patients. Take phone calls and pass on messages in a timely...

  • Decontamination Technician

    3 months ago

    Burnley, United Kingdom East Lancashire Hospitals NHS Trust Full time

    Job overview An opportunity has arisen for a Health care assistant to join our dynamic and friendly Ear, Nose and Throat Outpatient Department. The candidate will be required to take on board new skills and knowledge, and have a sensitive approach towards, patients, staff, visitors and colleagues. You will be expected to use your own initiative and work...

  • Purchase to Pay Assistant

    3 days ago

    Burnley, United Kingdom CV-Library Full time

    We have an exciting opportunity available to work for a leading Aerospace company based in Burnley as a Purchase to Pay Assistant within their Finance Team. This role will be to cover maternity leave until end of June 2025. The jobholder will report into the Finance Function and will be responsible for ensuring that invoices are processed efficiently by...

  • Rapid Diagnostic Service

    5 months ago

    Burnley, United Kingdom East Lancashire Hospitals NHS Trust Full time

    This is a rewarding opportunity to join the Cancer Services Rapid Diagnostic team. The Rapid Diagnostic team are responsible for supporting clinicians and patients through an expedited suspected cancer pathway to ensure that patients are informed that they either do or don't have cancer by day 28 on their pathway. We are looking for an enthusiastic,...

  • Cancer Data Co-ordinator

    5 months ago

    Burnley, United Kingdom East Lancashire Hospitals NHS Trust Full time

    This is a rewarding opportunity to join the Cancer Services team. The Cancer Data team are responsible for the collation and entry of data to identify what stage of the cancer pathway patients have reached, and to highlight patients approaching target treatment dates with Multi-Disciplinary Teams and Service Managers. We are looking for an enthusiastic,...

  • Accounts Payable Specialist

    5 months ago

    Burnley, United Kingdom ATS Recruitment Full time

    **Accounts Payable Specialist** Burnley Permanent Salary - £24,000 - £26,000 - DOE + Excellent Benefits **The Client** Our client is a world leader in providing specialist field joint coating services to the onshore and offshore services for all major pipeline construction contractors (Oil & Gas) who have earned a reputation for quality, performance,...

Endoscopy Booking Clerk

2 months ago

Burnley, United Kingdom East Lancashire Hospitals NHS Trust Full time
Job overview

Here at East Lancs, we provide a 7 day Endoscopy service and as such the post holder will work as part of a wider team on a rota basis. The post holder will be responsible for the management and accurate and timely administration of waiting lists in accordance with the Access, Booking and Choice Policy, liaising directly with clinicians, nurses, administrators, directorate staff and patients, whilst ensuring waiting list targets are achieved and confidentiality is met at all times.

Main duties of the job

  • Each clerk is responsible for the management of Endoscopy waiting lists and working as part of a team within the particular speciality.
  • Add selected patients to the waiting list using the computerised Patient Administration System, ensuring all patients are listed with the accurate procedure and booked admission codes.
  • To be the first point of contact for all patients added to an inpatient, day case and selected out- patient waiting list.
  • Negotiate a mutually convenient admission date with the patient whilst taking into consideration clinical priority, availability of anesthetists and the constrictions of the Access Booking Targets and enter the information onto the Patient Administration System.
  • A good understanding of time frames involved in all invasive procedures is necessary to ensure the case mix booked for theatre lists is appropriate, once training is complete.

Working for our organisation

The endoscopy booking team is a growing team who are responsible for booking patients referred into the service for their procedures in a timely manner. There is a dedicated supervisor/trainer who provides tailored training for team members, ensuring that new starters receive a comprehensive induction and ongoing training which supports their professional development. The role itself is varied and involves working with a range of patients who have been referred for various procedures and are on differing pathways. The post-holder would be part of a team that focuses on delivering the best service to our patients whilst also ensuring they are booked within the appropriate timeframes.

Detailed job description and main responsibilities

Liaise with different specialty consultant teams for patients requiring dual procedures during one operation, which after initial training requires an understanding of medical procedures.


Arrange pre-operative assessment appointments for patient’s where necessary ensuring all relevant documentation is requested and available for the nurse. Update the Patient Administration System with information regarding the patient’s current medication and deliver instructions accordingly.


Issue patients with a confirmation letter related to their operation ensuring appropriate and accurate documentation and information regarding their treatment is enclosed.


Forward pre determined appropriate medication to patients for procedures prior to admission.

Ensure online booking diaries and other records are kept up to date and accurate.

Person specification Qualifications Essential criteria
  • IT Skills or equivalent/similar level alternative qualification.
Desirable criteria
  • Business Qualification
  • English and Mathematics GCSE grade A*-C
Experience Essential criteria
  • Previous experience of working within a clerical role
Desirable criteria
  • Good working knowledge of Hospital systems
  • Previous experience in a health care setting
Knowledge and Skills Essential criteria
  • Clear and accurate written and verbal communication. Able to listen effectively
  • Computer literate
  • Ability to understand and interpret detailed information
  • Proven ability to understand and comply with detailed procedures
Desirable criteria
  • Knowledge and understanding of NHS targets
Personal Attributes Essential criteria
  • Demonstrate an ability to manage priorities under pressure
  • Good Organisational Skills
  • Able to work flexibly and willingness to adapt to the changing needs of the service
  • Proven ability to work within a team and maintain a positive attitude
  • Demonstrate a sympathetic/ sensitive approach and to be able to speak effectively to colleagues and patients
  • Ability to deal with potentially distressing situations
Other Essential criteria
  • Ability to use own initiative and work without close supervision
  • Proven ability to maintain confidentiality