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Healthcare Assistant

4 months ago

Thetford, United Kingdom NHS Blood and Transplant Full time

Job summary

NHS Blood and Transplant collects over 7,000 blood donations every day providing vital blood and blood products that help to save and improve the lives of thousands of people every year. Our team provides a welcoming and special environment for our donors, ensuring they receive exceptional, first-class care. We save lives but we dont work in hospitals. We collect blood from donors in Donor Centres and in our community. As a Healthcare Assistant Blood Donation, you will have the opportunity to learn valuable skills and be an essential member of our team. Youll play a vital role in saving and improving lives daily in an environment where every day is different. Well provide an extensive induction and training programme, including the Skills for Health Care Certificate which is recognised as a foundation to healthcare support throughout the NHS.

Main duties of the job

Your responsibilities will include: Welcoming donors at the start of their donor journey to ensure a positive experience throughout their visitCollecting safe blood component donations to ensure we provide a high-quality product for patientsTaking part in training to learn how to insert a needle into a donors armUndertaking training to observe the donors well-being throughout the process, escalating any concerns and promoting donor retentionHandling blood products, needles, and a range of equipment on a daily basisBeing part of a team that strives to continuously improve our donor serviceLearning to prepare equipment for use to ensure it is safe and fit for purposeDriving a tonne van and 15-seater minibus as and when required (training and assessment will be provided)

About us

At NHS Blood and Transplant, were incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers.Its an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme.We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community.Three small words, one big difference - Caring, Expert and Quality.Together we'll save and improve more lives than ever

Job description

Job responsibilities

Your working hours will be:

On a shift basis but, but we’ll let you know around 8 weeks in advance which days and hours you’ll be working. The normal hours for this role are 8 days per fortnight. You will predominantly be working late shifts which may finish at approx. 22:00.

Weekend and bank holiday working will be required. You can expect to work some long hours, but you won’t be working more than five days a week

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

Person Specification

Qualifications

Essential

Have a good standard of numeracy and literacy Be willing to undertake development and training to upskill yourself including completion of the Skills for Health Care Certificate Possess a valid driving licence allowing you to drive in the UK including category C1 & D1 on your driving licence or willing to convert to a UK Full Driving Licence (see for eligibility to convert your licence) NOTE: If you dont have category C1 & D1 on your driving licence, training will be provided to enable you to achieve this.

Experience

Essential

Have experience of dealing with the public Have experience of delivering a quality customer service Be willing to learn new technology skills and undergo digital training