Choice Based Lettings Advisor

2 months ago


Ellesmere Port, United Kingdom Cheshire West and Chester Council Full time

Are you a highly-motivated individual, willing to learn and develop new skills and experiences within Housing, and excel in supporting customers and colleagues?

An excellent opportunity has arisen to join Cheshire West and Chester Council as a Choice Based Lettings Advisor on a permanent basis.

TheChoice Based Lettings Officer works as part of a small team delivering the West Cheshire Homes service, which involves processing and verification of housing register applications from residents of Cheshire West who are in housing need. 

The successful candidate will provide excellent customer care, including telephone, face-to-face and web-based communication.

Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.

You will work within a busy and fast-paced service, to provide a pro-active service to individual customers requiring one to one support in relation to West Cheshire Homes applications or bidding activity and to answer enquiries relating to West Cheshire Homes/Housing Allocations policy and individual applications from customers, partners and wider stakeholders.. The role will be varied and will require a person who can easily learn processes and retain information.

You will have experience and competency in managing a busy workload and/or working in a multi-disciplinary service and will be highly proficient at using IT systems to input and manage customer information. The role will require a high level of oral and written skills, and knowledge of housing / homelessness policies, statutory responsibilities and general information on housing options. Excellent communication skills will be essential.

This role is a Office Based Worker, but currently including home based working and this means that the role will work at the most effective locations and at the most effective times, respecting the needs of the task, the customer, the individual and the team. 



  • Ellesmere Port, Cheshire, United Kingdom Cheshire West and Chester Council Full time

    Job Summary: We are seeking a highly motivated individual to join our team as a Choice Based Lettings Advisor.About the Role: The successful candidate will provide excellent customer care, including telephone, face-to-face and web-based communication, to support customers and colleagues within the West Cheshire Homes service.Key Responsibilities:Process and...


  • Ellesmere Port, United Kingdom Premier Estate and Letting Agents Full time

    **Are you fed up working for a corporate company? Do you feel undervalued?** Premier Estate & Letting Agents is family run independent estate agency business based in Little Sutton, covering Ellesmere Port and surrounding areas. We have provided award winning residential sales and letting services to our clients for almost 20 years! We pride ourselves on...


  • Ellesmere Port, Cheshire, United Kingdom Cheshire West and Chester Council Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Choice Based Lettings Advisor. As a key member of our Housing team, you will play a vital role in delivering excellent customer care and support to residents of Cheshire West.Key ResponsibilitiesProcess and verify housing register applications from residents...


  • Ellesmere Port, Cheshire, United Kingdom Cheshire West and Chester Council Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Choice Based Lettings Advisor. As a key member of our Housing team, you will play a vital role in delivering excellent customer care and support to residents of Cheshire West.Key ResponsibilitiesProcess and verify housing register applications from residents...


  • Ellesmere Port, Cheshire, United Kingdom Cheshire West and Chester Council Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Choice Based Lettings Advisor. As a key member of our Housing team, you will play a vital role in delivering excellent customer care and support to residents of Cheshire West who are in housing need.Key ResponsibilitiesProcess and verify housing register...


  • Ellesmere Port, Cheshire, United Kingdom Cheshire West and Chester Council Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Choice Based Lettings Advisor. As a key member of our Housing team, you will play a vital role in delivering excellent customer care and support to residents of Cheshire West who are in housing need.Key ResponsibilitiesProcess and verify housing register...

  • Sales Advisor

    4 weeks ago


    Ellesmere Port, United Kingdom ProCook Full time

    Kitchen Enthusiasm Spreader Wanted: Join Our Team as a Part-time Sales Advisor - ProCook Cheshire StoreAre you passionate about pots, pans, and everything in between?ProCook is looking for a Part-time Sales Advisor to add some flavour to our Cheshire Store team?We have a 20hrs position available.Your Recipe for Success:As our Sales Advisor, you'll be the...


  • Ellesmere Port, United Kingdom The Sterling Choice Full time

    Role Overview:The Sterling Choice is seeking a highly organized and detail-oriented Business Administrator to join our team in Ellesmere Port. As the backbone of our operations, you will be responsible for ensuring the smooth running of our site-based operations.Key Responsibilities:Manage the purchase ledger and maintain accurate records of raw materials...


  • Ellesmere Port, Cheshire, United Kingdom Reeds Rains Full time

    Job Opportunity:We are seeking a highly motivated and experienced Estate Agent to join our Sales and Lettings team at Reeds Rains in Little Sutton on a full-time, permanent basis.Key Responsibilities:Register customers and conduct property matches for Sales and Lettings properties.Organize and conduct property viewings to showcase properties to potential...


  • Ellesmere Port, Cheshire, United Kingdom Reeds Rains Full time

    Job Opportunity:We are seeking a highly motivated and experienced Estate Agent to join our Sales and Lettings team at Reeds Rains in Little Sutton on a full-time, permanent basis.Key Responsibilities:Register customers and conduct property matches for Sales and Lettings properties.Organize and conduct property viewings to showcase properties to potential...


  • Ellesmere Port, Cheshire, United Kingdom Reeds Rains Full time

    Job Opportunity:Reeds Rains in Little Sutton is seeking a highly motivated and experienced Estate Agent to join our Sales and Lettings team on a full-time, permanent basis.Key Responsibilities:Register customers and conduct property matches for Sales and Lettings properties.Organize and conduct property viewings to showcase properties to potential...


  • Ellesmere Port, Cheshire, United Kingdom Reeds Rains Full time

    Job Profile:We are seeking a highly motivated Estate Agent to join our Sales and Lettings team at Reeds Rains in Little Sutton. As a negotiator, you will be responsible for registering customers, carrying out property matches, generating and conducting property viewings, negotiating offers, and maximising branch income through the cross-selling of other...


  • Ellesmere Port, Cheshire, United Kingdom The Sterling Choice Full time

    This is a fantastic opportunity for a skilled maintenance engineer to join The Sterling Choice and take on a Monday - Friday based role with no nights or weekend work. In this position, you will be responsible for both planned and reactive maintenance, as well as contributing to project and improvement work on site.Job OverviewAs a maintenance engineer in...

  • Hse Advisor

    5 months ago


    Ellesmere Port, United Kingdom Bilfinger Full time

    **HSE Advisor** Location: Ellesmere port Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and...

  • Sales Consultant

    4 weeks ago


    Ellesmere Port, Cheshire, United Kingdom ProCook Full time

    Unlock Your Potential as a Sales Advisor at ProCookWe're on the hunt for a talented Sales Advisor to join our Cheshire Store team! As a Sales Advisor, you'll be the face of ProCook, helping customers find the perfect kitchenware for their culinary adventures.About the RoleAs a Sales Advisor, you'll be responsible for:Welcoming customers and providing...


  • Ellesmere Port, United Kingdom The Sterling Choice Full time

    Business Administrator - Ellesmere Port - £27,000 to £30,000 – Site BasedLet’s be honest. Admin jobs are everywhere. But if you’re the kind of person who thrives on being the go-to person who keeps everything running smoothly, then we might have something different for you.The Business:A manufacturing company in Ellesmere Port. Fast-paced, always...


  • Ellesmere Port, United Kingdom Recruit Right Full time

    **Job Title**:Customer Service Advisor **Salary**:£20725.38 **Location**:Cheshire Oaks Our client is on the lookout for an experienced customer service advisor to join their fast growing team. As a member of the customer service team, you will be involved in liaising between clients and service providers (law firms, lenders, and brokers) and provide the...


  • Ellesmere Port, Cheshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Ellesmere Port, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating...


  • Ellesmere Port, Cheshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Ellesmere Port, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating...


  • Ellesmere Port, United Kingdom The Sterling Choice Full time

    Business Administrator - Ellesmere Port - £27,000 to £30,000 – Site BasedLet’s be honest. Admin jobs are everywhere. But if you’re the kind of person who thrives on being the go-to person who keeps everything running smoothly, then we might have something different for you.The Business:A manufacturing company in Ellesmere Port. Fast-paced, always...