Health Care Assistant

2 months ago

Lowestoft, United Kingdom Wellbeing Care Full time

Who We Are

The Dell Care Home near Lowestoft opened in 1996 and has seen various improvements to make it into the 40-bedroom home you see today. Meadow View near Wellingborough started out as a private Victorian house but was repurposed as a nursing home, established in 1986 and has been heavily extended in three areas into a 53-bedroom home. All our homes are in idyllic locations, set in the heart of wonderful communities with amenities close by.

Our Mission

To enable our residents to enjoy an independent, dignified lifestyle in a warm, comfortable and homely atmosphere.

Our Aim

To provide the highest possible standard of care for each resident at all times. A standard of residential nursing care that is second to none in Northamptonshire. We want to create a relaxed, happy atmosphere, welcoming to all who enter our homes. We provide dignified and respectful care to all with full support from everyone.



Job Overview
  • To provide care under best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Senior Carer/Nurse
  • To support and enable service users to maintain skills and personal interests while delivering person-centred care unique to each individual
  • To maintain skills at a current level and undertake such training and development as required, from time to time, to maintain and progress knowledge



Responsibilities and Duties of the Job

Role-specific Duties

The Carer’s responsibilities include but are not limited to the following:

  • Ensure that service users are at the heart of care delivery and that their wishes and preferences are taken into consideration to enhance their wellbeing
  • To contribute to the efficient running of the service
  • Support service users to maintain their relationships and connections with the local community
  • Ensure care plans and other information about how to support service users are followed
  • Be responsible for informing the Senior Carer/Nurse of any changes in the needs of service users
  • Be responsible for promoting and safeguarding the welfare of those individuals they support

Working with Others

  • Develop effective working relationships with other employees within the service
  • Work in cooperation with members of the multidisciplinary teams to maximise opportunities for service users
  • If desired by the service user, maintain and develop relationships with their family, friends and other people important in their life

Leading by Example

  • Other duties and responsibilities to be undertaken may include any (or all) of the items in the following list:
  • Seek opportunities for personal and professional growth
  • Be a role model for other carers and be an ambassador for the service
  • Be professional, polite and reasonable at all times

Personal and Professional Development

  • Have knowledge of, and work within, the Fundamental Standards
  • Understand the regulatory framework that governs the service, including the role of the CQC and its requirements
  • Commit to achieving the relevant qualifications commensurate with the role
  • Attend statutory training and any other training as directed by management
  • Understand and follow all policies and procedures relevant to the role
  • Be open to learning opportunities


Essential Requirements

Specific Requirements for Qualifications

  • Good English - written and verbal
  • NVQ Qualification/s in Social Care

Specific Requirement for Skills

Proficient Written Skills

  • Maintain all care plans/care records under the service’s policy

Leadership Skills

Ability to induct and orientate new employees to the job role and service

Provide service users with support/assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming and using the bathroom

Communicate any problems, concerns or changes to service users’ family members as needed

Communication Skills

  • Carers must build a rapport with service users by establishing personal connections and showing an interest in their lives
  • Carers must be able to communicate effectively with service users
  • Carers must have the communication skills to inform colleagues, management and professionals about the needs of service users

Problem-solving Skills

  • Carers need to be able to adapt to and address situations quickly
  • Plan, develop, implement and assess approaches to promote health and well-being, whilst recognising and reporting situations where there might be a need for protection

Specific Requirement for Previous Experience

  • Previous experience working in a similar environment
  • Previous experience working in a similar role
  • Experience working with service users, in particular, those that may have additional support needs


We look forward to hearing from you

*Start dates are subject to change


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