Ophthalmology Support Secretary

1 month ago

Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

Job overview

To develop and implement a range of retention initiatives/activities in line with the Trust's People and Culture Strategy. To improve and maintain MTW retention statistics whilst meeting regional KPIs. You will analyse a wide range of data monthly to highlight any key areas that require improvement and will be required to take a proactive approach, dealing with escalated and complex queries when required.

Main duties of the job

To identify, plan and deliver activities to support the implementation and embedding of retention improvements Identify opportunities, advice, lead and coordinate staff retention events and campaigns To act as the project lead on the planning and implementation of Trust wide projects and initiatives in relation to the retention of our workforce, ensuring agreed timescales, monitoring of progress, addressing delays and escalating as appropriate. Preparing reports and data analysis in relation to retention activity Design, implement and analyse stay interviews across the Trust Develop and maintain effective communication networks to support the delivery of the project

Working for our organisation

In this year's NHS staff survey, our employees voted to recommend us as an employer, positioning us as the second most recommended NHS Trust in the South East.

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients – the first of its kind in the country.

We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Detailed job description and main responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

Interview Date: 2nd May 2024

Person specification

Qualifications

Essential criteria

Degree or suitable alternative experience obtained through personal or professional lived experience

Desirable criteria

CIPD

Skills

Essential criteria

Able to organise competing demands and response to multiple priorities Able to present information to a diverse group of staff including to senior leaders Sound IT skills in MS Word, MS PowerPoint and MS Excel Able to build relationships and influence a range of staff Able to present difficult or challenging information to managers/leaders

Experience/Knowledge

Essential criteria

Experience in delivering projects and campaigns Experience of working on retention initiatives Experience in drafting reports and correspondence at senior management level Experience in analysing data and producing reports Change management Project management HR legislation relating to employment terms and conditions.

Desirable criteria

Experience of working in an NHS organisation Experience in supervising a team.

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