PA/Medical Secretary

2 weeks ago


Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

Job summary

If you are caring, organised, reliable and flexible in your outlook, possess good literacy and excellent typing skills with a willingness to learn you could be just the person we are looking for

The Head and Neck Clinical Administration Unit is looking for an experienced PA/ Medical Secretary to work in their busy department.

To provide a high quality, responsive and flexible PA and administrative support service to the Clinical Director, Specialty Clinical Leads and other senior leaders in the Divisional management team as required.

To work unsupervised and accurately under pressure, prioritizing own workload in order to meet deadlines.

Main duties of the job

An understanding of the need for confidentiality and diplomacy is a must as well as excellent communication skills along with good audio typing speeds, accuracy and good knowledge of IT systems and medical terminology as well as a good telephone manner and being able to deal with sensitive calls.

Knowledge of Allscripts/ERS/RTTr/Cube would be desirable but not essential as training will be given.

About us

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Would you like to work flexibly?In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Job description

Job responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - (

Interview Date: To be confirmed

Person Specification

Qualification

Essential

Good standard of general education to GCSE/A level Secretarial and audio-word-processing qualification to at least RSA3/advanced level certificate Equivalent experience

Experience

Essential

Previous Medical Secretarial experience Significant experience of dealing with the public Knowledge of PAS

Desirable

Medical terminology

Skills

Essential

Excellent computer skills (Word/Excel) /advanced key board skills Excellent interpersonal skills both verbal and written. Excellent computer skills (Word/Excel) /advanced key board skills Excellent interpersonal skills both verbal and written. Helpful telephone manner. Able to use initiative and work under pressure. Systematic approach to problem solving Ability to work with and support colleagues as part of a team. Demonstrates good time management skills. Clear, concise verbal communication Ability to work within a team environment under pressure; prioritising work

Desirable

Database management Understanding of 18 Week and Cancer Target rules Ability to organize and prioritise own workload Understanding of Health Records legislation
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