Senior Health Care Assistant

2 days ago

Banbury, United Kingdom Ramsay Health Care UK Operations Limited Full time

Job summary

Outpatients - Senior Healthcare Assistant Right now we have an opportunity for a Senior Healthcare Assistant to join our Outpatients Department at The Cherwell Hospital, Banbury. The Role: In this role you will be an integral part of a team who are committed to delivering the highest quality clinical outcomes in a supported environment. You will be responsible for the delivery of the highest standards of care and services. You will be supported by one of the UK's largest private health

Main duties of the job

You will be supporting the Outpatient Department, assisting with day to day roles, supporting procedures, meeting and greeting patients, completing the necessary documentation and help maintain the smooth running of the department. You will have excellent communication skills with exceptional standards for customer service standards. Adhering to all of Ramsay's policies and procedures to ensure the best possible clinical outcomes for patients. A strong advocate of the Ramsay Way and People Caring for People.

About us

Ramsay Health Care was established in 1964 and has grown to become a global hospital group operating over 100 hospitals and day surgery facilities across Australia, the United Kingdom, Indonesia and France. Ramsay Health Care is well-respected in the health care industry for operating quality private hospitals and for its excellent record in hospital management and patient care. These features help to attract leading health care practitioners to work in our facilities. Ramsay Health Care UK is one of the leading providers of independent hospital services in England, with a network of 33 acute hospitals. These provide a wide and comprehensive range of specialised and efficient clinical specialties from orthopaedics and general surgery, to cardiac surgery and Eye Surgery. Recognised by all major medical insurers, Ramsay offers fast, convenient, effective and high quality treatment for all patients, whether medically insured, self-pay, or from the increasing number referred by the NHS. Ramsay Health Care has launched a unique service for private patients, Premium Care. This is available to all patients using private medical insurance or funding their own treatment and aims to set the standard for private healthcare. It offers the highest standards of clinical care combined with superior hotel services and the flexibility of a personal service tailored to your needs.

Job description

Job responsibilities

Job Description Outpatients - Senior Healthcare Assistant Right now we have an opportunity for a Senior Healthcare Assistant to join our Outpatients Department at The Cherwell Hospital, Banbury. The Role: In this role you will be an integral part of a team who are committed to delivering the highest quality clinical outcomes in a supported environment. You will be responsible for the delivery of the highest standards of care and services. You will be supported by one of the UK's largest private health care groups who will ensure your continuous development and sponsor additional training. You will be supporting the Outpatient Department, assisting with day to day roles, supporting procedures, meeting and greeting patients, completing the necessary documentation and help maintain the smooth running of the department. You will have excellent communication skills with exceptional standards for customer service standards. Adhering to all of Ramsay's policies and procedures to ensure the best possible clinical outcomes for patients. A strong advocate of the Ramsay Way and People Caring for People. Duties & Responsibilities:Organize Ultrasound workload including charging patients, chaperoning patients when required and dealing with all necessary paperwork.To assist the radiographers in preparing patients for all imaging procedures as necessary.To assist with setting up for procedures as required.To assist in maintaining the tidiness and cleanliness of the department.To help with the maintenance of stock levels in all rooms linen etc and consumables etc.To assist the Radiographers and other staff in the department as required.To rotate between Radiology and Outpatients Departments as required.Respond appropriately to accidents or untoward incidents/occurrences that arise within the unit and provide accurate documentation.To be compliant with all local policies and procedures and to act accordingly.Ensure the safety of patients and staff and ensure that all incidents are reported to the Manager.Ensure that all equipment is used safely and effectively. What you'll bring with you:

NVQ level 2 or prepared to train to this level A warm, considerate and empathetic character The ability to make decisions and use your initiative Strong written and verbal communication skills A flexible and positive attitude A passion for delivering an excellent patient-focus service Benefits Contributory pension scheme 25 days' annual leave plus eight Bank Holiday days Family friendly policies including enhanced parental leave Private healthcare and life assurance Free uniform and DBS check Access to our employee discount programme Wellbeing Centre and access to 24/7 employee assistance line Long service, employee recognition and appreciation awards Access to the Ramsay Academy giving you genuine opportunities to grow, develop and specialise in your career About us We're Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we're one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated 'Good' by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS. We're part of a global hospital group with over 50 years' experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organisation, and are the key to our success and continuing growth. We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We reserve the right to close our adverts prior to the announced closing date to ensure a quality recruitment process. If you would like more information please contact Person Specification

Qualifications

Essential

NVQ level 2-3

Experience

Essential

Organize Ultrasound workload including charging patients, chaperoning patients when required and dealing with all necessary paperwork. To assist the radiographers in preparing patients for all imaging procedures as necessary. To assist with setting up for procedures as required. To assist in maintaining the tidiness and cleanliness of the department. To help with the maintenance of stock levels in all rooms linen etc and consumables etc. To assist the Radiographers and other staff in the department as required. To rotate between Radiology and Outpatients Departments as required. Respond appropriately to accidents or untoward incidents/occurrences that arise within the unit and provide accurate documentation. To be compliant with all local policies and procedures and to act accordingly. Ensure the safety of patients and staff and ensure that all incidents are reported to the Manager. Ensure that all equipment is used safely and effectively.

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