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Senior Communications Officer

2 months ago


Crawley, United Kingdom Citizens Advice in West Sussex Full time

Location: Based at one of our offices in West Sussex (subject to space) - Crawley, Horsham, Haywards Heath, Worthing, Shoreham.

Are you a dynamic communicator with a passion for making a difference? Citizens Advice West Sussex is seeking a dedicated Senior Communications Officer to join our vibrant team, working for a busy local charity committed to supporting our community.

Our Culture
Our charity is committed to fostering a work environment that embraces diversity and promotes equity and inclusion. We believe in the power of community and the importance of giving back.  We are committed to equity, diversity, and inclusion and encourage people from all backgrounds to apply.  As part of our team, you will have the opportunity to contribute to meaningful change and help us drive our vision forward.

About the Role:
Reporting directly to the CEO Senior Executive Officer, you will play a key role in delivering our communications plan both internally and externally.

This diverse role includes:

  • Website Management: Keep our website up to date and engaging.
  • Stakeholder Engagement: Write and distribute compelling newsletters to our stakeholders.
  • Storytelling: Craft and share powerful stories that give impact.
  • Media Coordination: Handle media inquiries and build relationships with local media.
  • Event Organization: Plan and execute events, including our Annual General Meeting (AGM) Volunteer Awards and Community Engagement days.
  • Social Media: Develop and share engaging content across our social media channels.
  • Volunteer Supervision: Lead and supervise a team of volunteers to support our communication efforts.
  • Public Information: Proactively create innovative vital information and share with the public.


Key Skills:

  • Excellent Digital Skills: Proficient across digital platforms and communication tools.
  • Interpersonal Skills: Strong ability to build relationships and communicate effectively.
  • Strategic Thinking: Ability to develop and execute communication strategies.


What We Offer:

  • Annual Leave: 26 days per year.
  • Inclusive Culture: A strong commitment to equity, diversity, and inclusion.
  • Employee Assistance Programme: Access to confidential support services.
  • Commitment to development – access to extensive training via our online platform and other development opportunities.
  • Sick and Maternity Pay: Enhanced contractual benefits after a qualifying period.

Offering a unique chance to develop and apply a broad spectrum of communication and marketing skills, you will work across various platforms. Your contributions will play a vital role in how we engage with and support our community.

Apply Today 

Join us in making a difference at Citizens Advice West Sussex. 

Closing Date: Monday 23 September 2024 at 9.00am GMT. We reserve the right to close applications early.