On Call Care Coordinator

4 weeks ago

Folkestone amp Hythe District, United Kingdom Home Instead Full time
Job Description

As an Out of hours Care Coordinator you will provide Care Professionals with line management support, ensuring that they are providing a high-quality service in accordance with Home Instead policies and procedures

 

At Home Instead, we can offer the following benefits

  • Competitive pay of £14.25 per hour based on average hours contract of 25 hours.
  • Paid Mileage of 40p per mile
  • Company Pension Scheme
  • Local & Professional Support Team available
  • Reimbursed for your DBS check
  • Refer a Friend Scheme (£250 Bonus)
  • Employee Benefits & Discount Scheme
  • Employee Assistance Program
  • Award Winning, Comprehensive Induction & Ongoing Professional Development Training.
  • Fantastic Recognition Care Wards, Staff Birthday Schemes and Company Events

The role of an Out of Hours care Co Ordinator

  • Manning the out of hours phone line from 4pm Friday to 10am Monday. 
  • Responsible for responding to queries from Clients, Care Professionals, family members and 3rd party professionals.
  • Responsible for sourcing suitable cover for care calls at short notice when Care Professionals are unable to work.
  • Responsible for communicating to Care Professionals any changes to their rotas.
  • Responsibility for ensuring all Clients notes are kept fully up to date on any Care Professional changes, such as changes to visit times.
  • Ensure that all complaints and concerns are escalated appropriately to Care Manager and documented in the handover to the office.
  •  Weekend and bank holiday out of hours support facility on an agreed basis or as required.

Qualifications

 

  • Ability to listen, communicate clearly and build relationships with clients and their families in a friendly and pleasant manner
  • Willingness to work and communicate professionally with Home Instead  Folkestone office teams and other social and health care professionals
  • Excellent timekeeper who is organised and reliable.
  • Ability to adapt to change quickly and make common sense decisions at short notice.

 



Additional Information

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead Folkestone is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.

MUST have a Valid UK Driving Licence ( with access to a vehicle for work purposes) and have the Right to work in the UK. Good standard of English and great communication skills.

 

 

  • On Call Care Coordinator

    4 weeks ago

    Folkestone & Hythe District, United Kingdom Home Instead Full time

    Job Description As an Out of hours Care Coordinator you will provide Care Professionals with line management support, ensuring that they are providing a high-quality service in accordance with Home Instead policies and procedures At  Home Instead,  we can offer the following benefits Competitive pay of £14.25 per hour based on average hours...

  • Care Coordinator

    2 months ago

    Folkestone, United Kingdom Coburg Banks Technical Full time

    Care Coordinator needed for an established domiciliary Service in Folkestone. Salary up to £28K. They are a privately owned branch with Good CQC. They pride themselves on providing no less than 1 hour call outs and also provide live in care packages. The Care Coordinator will be responsible for the scheduling of care hours and will be supported by an admin...

  • Care Coordinator

    1 month ago

    Folkestone, United Kingdom Coburg Banks Technical Full time

    Care Coordinator needed for an established domiciliary Service in Folkestone. Salary up to £28K. They are a privately owned branch with Good CQC. They pride themselves on providing no less than 1 hour call outs and also provide live in care packages. The Care Coordinator will be responsible for the scheduling of care hours and will be supported by an admin...

  • Care Coordinator

    2 weeks ago

    Folkestone, Kent, United Kingdom Coburg Banks Technical Full time

    Care Coordinator OpportunityWe are seeking an experienced Care Coordinator to join our team at Coburg Banks Technical. As a Care Coordinator, you will play a vital role in ensuring the smooth operation of our domiciliary care services.Key Responsibilities:Coordinate the scheduling of care hours to meet the needs of our clientsWork closely with our support...

  • Care Coordinator

    4 weeks ago

    Folkestone, Kent, United Kingdom Coburg Banks Technical Full time

    Care Coordinator OpportunityWe are seeking an experienced Care Coordinator to join our team at Coburg Banks Technical. As a Care Coordinator, you will play a vital role in ensuring the smooth operation of our domiciliary care services.Key Responsibilities:Coordinate the scheduling of care hours to meet the needs of our clients.Liaise with a team of support...

  • Care Coordinator

    4 weeks ago

    Folkestone, Kent, United Kingdom Coburg Banks Technical Full time

    Care Coordinator OpportunityWe are seeking an experienced Care Coordinator to join our team at Coburg Banks Technical. As a Care Coordinator, you will play a vital role in ensuring the smooth operation of our domiciliary care services.Key Responsibilities:Coordinate the scheduling of care hours to meet the needs of our clients.Liaise with a team of support...

  • Care Coordinator

    5 months ago

    Folkestone, United Kingdom Helping Hands Home Care Full time

    Location: Folkestone **The Role**: Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home. Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150...

  • Care Coordinator Position

    2 weeks ago

    Folkestone, Kent, United Kingdom Coburg Banks Technical Full time

    Job OpportunityCoburg Banks Technical is seeking a skilled Care Coordinator to join their team in Folkestone. This is a fantastic opportunity for an experienced Coordinator looking to advance their career.The Role:As the Care Coordinator, you will be responsible for scheduling care hours, ensuring seamless communication with support staff, and maintaining...

  • Care Coordinator Position

    1 month ago

    Folkestone, Kent, United Kingdom Coburg Banks Technical Full time

    Care Coordinator Job OpportunityWe are seeking a skilled Care Coordinator to join our team at Coburg Banks Technical. The successful candidate will be responsible for scheduling care hours and will be supported by an admin assistant.About the Role:Coordinate care hours for our clientsWork closely with an admin assistant to ensure seamless care...

  • Care Coordinator Position

    1 month ago

    Folkestone, Kent, United Kingdom Coburg Banks Technical Full time

    Care Coordinator Job OpportunityWe are seeking a skilled Care Coordinator to join our team at Coburg Banks Technical. The successful candidate will be responsible for scheduling care hours and will be supported by an admin assistant.About the Role:Coordinate care hours for our clientsWork closely with an admin assistant to ensure seamless care...

  • Care Coordinator Position

    1 week ago

    Folkestone, Kent, United Kingdom Coburg Banks Technical Full time

    Job DescriptionCoburg Banks Technical is seeking a skilled Care Coordinator to join our team in Folkestone. As a Care Coordinator, you will be responsible for scheduling care hours and working closely with an admin assistant.Key Responsibilities:Scheduling care hours for our clientsWorking with the admin assistant to ensure seamless care deliveryProviding...

  • Care Coordinator

    4 weeks ago

    Folkestone, Kent, United Kingdom Home Instead Full time

    Job Title: Out of Hours Care CoordinatorJob Summary:We are seeking a highly organized and communicative Out of Hours Care Coordinator to join our team at Home Instead. As an Out of Hours Care Coordinator, you will provide critical support to our Care Professionals, ensuring they deliver exceptional care services to our clients.Key Responsibilities:Manage the...

  • Care Coordinator

    4 weeks ago

    Folkestone, Kent, United Kingdom Home Instead Full time

    Job Title: Out of Hours Care CoordinatorJob Summary:We are seeking a highly organized and communicative Out of Hours Care Coordinator to join our team at Home Instead. As an Out of Hours Care Coordinator, you will provide critical support to our Care Professionals, ensuring they deliver exceptional care services to our clients.Key Responsibilities:Manage the...

  • Care Coordinator

    7 days ago

    Folkestone, Kent, United Kingdom Coburg Banks Technical Careers Full time

    Care Coordinator OpportunityCoburg Banks Technical Careers is seeking a skilled Care Coordinator to join our team in Folkestone. As a Care Coordinator, you will be responsible for scheduling care hours and ensuring that our support staff are properly matched with clients.Key Responsibilities:Organize rotas to ensure all calls are covered and...

  • Care Coordinator Position

    4 weeks ago

    Folkestone, Kent, United Kingdom Coburg Banks Technical Full time

    Job OpportunityWe are seeking a skilled Care Coordinator to join our team at Coburg Banks Technical. As a Care Coordinator, you will be responsible for scheduling care hours and working closely with our admin assistant.Key Responsibilities:Scheduling care hours for our clientsCollaborating with our admin assistant to ensure seamless care deliveryProviding...

  • Care Coordinator Position

    4 weeks ago

    Folkestone, Kent, United Kingdom Coburg Banks Technical Full time

    Job OpportunityWe are seeking a skilled Care Coordinator to join our team at Coburg Banks Technical. As a Care Coordinator, you will be responsible for scheduling care hours and working closely with our admin assistant.Key Responsibilities:Scheduling care hours for our clientsCollaborating with our admin assistant to ensure seamless care deliveryProviding...

  • Care Coordinator Position

    1 month ago

    Folkestone, Kent, United Kingdom Coburg Banks Technical Full time

    Care Coordinator Job OpportunityWe are seeking a skilled Care Coordinator to join our team at Coburg Banks Technical. The successful candidate will be responsible for scheduling care hours and will be supported by an admin assistant.Key Responsibilities:Scheduling care hours for our clientsWorking closely with our admin assistant to ensure seamless care...

  • Care Coordinator Position

    1 month ago

    Folkestone, Kent, United Kingdom Coburg Banks Technical Full time

    Care Coordinator Job OpportunityWe are seeking a skilled Care Coordinator to join our team at Coburg Banks Technical. The successful candidate will be responsible for scheduling care hours and will be supported by an admin assistant.Key Responsibilities:Scheduling care hours for our clientsWorking closely with our admin assistant to ensure seamless care...

  • Care Coordinator

    4 weeks ago

    Folkestone, Kent, United Kingdom Coburg Banks Technical Full time €26,000

    Care Coordinator needed for an established domiciliary Service in Folkestone. Salary up to £28K. Are you the right applicant for this opportunity Find out by reading through the role overview below. They are a privately owned branch with Good CQC. They pride themselves on providing no less than 1 hour call outs and also provide live in care packages. The...

  • Care Coordinator

    2 months ago

    Folkestone, Kent, United Kingdom Coburg Banks Technical Full time €26,000

    Care Coordinator needed for an established domiciliary Service in Folkestone. Salary up to £28K. Are you the right applicant for this opportunity Find out by reading through the role overview below. They are a privately owned branch with Good CQC. They pride themselves on providing no less than 1 hour call outs and also provide live in care packages. The...