Customer Service Assistant

2 months ago


Reading, United Kingdom Blue Arrow Full time

Position: Customer Service Assistants
Establishment: Contract Catering
Location: Aldermaston
Salary: £12 P/H (33.75 hours a week)
Type: Monday to Friday (occasional weekends)
Hours: Hours primarily 07:00 -16:00, bank holidays, closed over Christmas period
Due to the location of the site being a driver is essential as well as having British citizenship.

The role of a Customer Service Assistant in Aldermaston is crucial for ensuring a smooth and efficient service for up to 350 meals daily. This position, which emphasizes work-life balance with daytime shifts only, involves a dynamic front-of-house presence within a bustling Business & Industry (B&I) site.

Responsibilities:
To work in all areas of the operation to include front of house, plate wash and coffee shops on a rotational basis
To ensure that the counters and server area are clean and ready for each service with the correct utensils and condiments available
To ensure that the crockery, cutlery, glasses are clean and presented correctly
To provide an efficient, caring and friendly service to all customers and inform your team leader or duty manager of any issues or complaints that you may encounter
To be able to liaise with the Kitchen Brigade to ensure a constant replenishment of the food on offer
To be able to operate the tills and "up sell" items where appropriate - incentives are given for great performance on sales.

What's in it for you…?
20 days holiday - No bank holidays will be worked
Meals on duty
Uniform is provided
Straight shifts - hours can be set according to what you can do - earliest start 06.30 - latest finish 16.00

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.



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