Customer Service Assistant

7 months ago


Reading, United Kingdom Austin Clark Recruitment Limited Full time

Our Client in Theale provide support to small and medium sized businesses to help them run efficiently. They offer a suite of services to manage other companies back office services; such as payroll and HR to name a few.

They are looking for a Customer Service Assistant to join their friendly, fun team. The role offers lots of job satisfaction, variety and interaction with people?

The main duties of the Customer Service Assistant are:

- Answering incoming calls
- Assist with worker queries
- Register workers by calling and taking details over the phone
- Liaising with agencies where needed
- Offering help and advice to workers with timesheets etc
- Handling GDPR sensitive data and entering information onto a CRM system

What skills do you need?
- Excellent Customer Service skills
- Able to use a computer
- A Team Player

You’ll be kept up-to-date with all the latest legislation and rules so you can do your job.

Hours are 8:30 to 17:00 Monday to Friday,

Would you like to join a great company that is highly respected and already has a wonderful team?

The basic salary offered is around £24,000 plus a 10% annual bonus paid quarterly which will start after your 3 month probation. There is also lots of great benefits and a great work environment.

**Job Type**: Permanent

Pay: £24,000.00-£26,400.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Reading: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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