Customer Service Assistant
7 months ago
Our Client in Theale provide support to small and medium sized businesses to help them run efficiently. They offer a suite of services to manage other companies back office services; such as payroll and HR to name a few.
They are looking for a Customer Service Assistant to join their friendly, fun team. The role offers lots of job satisfaction, variety and interaction with people?
The main duties of the Customer Service Assistant are:
- Answering incoming calls
- Assist with worker queries
- Register workers by calling and taking details over the phone
- Liaising with agencies where needed
- Offering help and advice to workers with timesheets etc
- Handling GDPR sensitive data and entering information onto a CRM system
What skills do you need?
- Excellent Customer Service skills
- Able to use a computer
- A Team Player
You’ll be kept up-to-date with all the latest legislation and rules so you can do your job.
Hours are 8:30 to 17:00 Monday to Friday,
Would you like to join a great company that is highly respected and already has a wonderful team?
The basic salary offered is around £24,000 plus a 10% annual bonus paid quarterly which will start after your 3 month probation. There is also lots of great benefits and a great work environment.
**Job Type**: Permanent
Pay: £24,000.00-£26,400.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Reading: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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