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Customer Adviser
3 months ago
Are you passionate about achieving sales targets and finding just the right products for customers?
Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?
Do you want to work for a growing, profitable business with family values and green credentials, with opportunities for progression?
Our client offers a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued. You will help to deliver consistently high levels of service to your customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on all of their products.
Day to Day responsibilities as a Customer Advisor- Deliver exceptional customer service
- Advise customers on shoe care and accessories to compliment their needs, achieving daily KPI’s in the process
- Be self-aware, being able to question, learn, and take responsibility for yourself
- Be a team player, maintaining a friendly, engaging, and positive attitude
- Support the maintenance of store standards, product placements and stockroom
RequirementsYou could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment. They will give you full training and support to ensure you succeed in your role, but the right attitude and behaviours are a must. Their stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work
You’ll need good availability as the role will include a mixture of weekend and weekday working.
Benefits£12.15 per hour
Once you complete the required retail induction PaSS stages your pay will increase to £12.35 per hour.
- Generous Staff Discount scheme, some of which can be shared with your family and friends
- Holiday Entitlement which increases with service.
- Company Contribution Pension
- Access to the Foundation: an employee-led grant application and charitable giving scheme
- Access to the Academy: providing career pathways to support colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
- Access to wellbeing and financial support through RetailTRUST
About the employer They are a successful, highly profitable, family run business which has been trading for over 50 years. They have over 190 stores across the UK and Ireland and own several brands.
They always try and do the right thing by their people and in 2021 were recognised as one of the Top 10 Retailers in the country by Best Companies.
In 2021 they became the first major retailer to achieve Carbon Neutral status and since 2018 they have donated over £2.2m to the Foundation, providing grants for important causes in the areas of health, education, and community.
They provide great jobs in a supportive family environment for their people. They know that without their colleagues there is no business, and so the better they look after you, the better service you will provide your customers.
If this sounds like the kind of business you’d like to join, we’d love to hear from you – please apply today for the role of Customer Advisor
To apply for this job, you must already have the legal right to, permanently, live and work in the UK. We do not offer visa sponsorships and we are unable to provide immigration advice.
Recruit North is a recruitment agency in Cumbria. We specialise in permanent staff recruitment across multiple job sectors.
Whether you are looking for a new job or recruiting staff we have 40 years of careers, employment and recruitment experience behind us.
Our services to candidates (job seekers) are free, friendly and confidential.
