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Business Consultant
1 month ago
Canon EMEA are looking for a Business Consultant, your responsibilities will include scoping services, seeking approval from the Service Portfolio Management, overseeing end-to-end development of services, enabling back-office systems, designing technical architecture, and supporting local Canon organisations in successfully selling and implementing services.
Service Requirements Discovery
Understand real business demand and opportunities.
Gather refined MoSCoW requirements from stakeholders. Foster cross-functional relationships. Align central Operations with Canon local organisations. Present findings and recommendations for Steerco agreementService Design
Build services meeting functional requirements.
Develop specifications and operational design. Create comprehensive design documentation. Optimise Service operational costs. Ensure security and privacy compliance.Service Transition
Support Pan-European/EMEA implementation.
Manage Service Assets. Coordinate releases including POC / Pilot Facilitate knowledge sharing. Drive best practices.Service Operations and Improvements
Act as central competency area for standard process
Manage Canon partners involved with service delivery. Escalation Process Management Gathering feedback and identifying areas for improvement. Implementing incremental quality and efficiency enhancement
What we give
With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
Here are some of the benefits we offer
What we ask
Minimum of 5 years’ experience as Service Consultant, or equal Transition and Implementation experience with international project delivery. Project Management skills Understanding of best practices regarding IT Industry technologies and Security as well as print business/domain Ability to Drive & Manage Change. Must be able to proactively identify problem areas and provide or recommend solutions with corrective action plans. Excellent communication skills for dealing with stakeholders at all levels including C-Level. A team-player with well-developed social skills who feels comfortable in a multinational environment. Innovative and creative and eager to keep learning and finding solutions beyond expectations. Technical IT certifications Agile / PRINCE2 methodologies ITIL v3 Foundation
You will need
Communication & collaboration Negotiate & Influence Apply High Standards of Accuracy Embrace, Drive & Manage Change Creativity and Innovation Results focussed Customer focussed Plan & Organise Effectively Take Ownership & Accountability-
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