Business Consultant

1 month ago


Uxbridge, United Kingdom Canon Full time

Canon EMEA are looking for a Business Consultant, your responsibilities will include scoping services, seeking approval from the Service Portfolio Management, overseeing end-to-end development of services, enabling back-office systems, designing technical architecture, and supporting local Canon organisations in successfully selling and implementing services.

Service Requirements Discovery

Understand real business demand and opportunities.

Gather refined MoSCoW requirements from stakeholders. Foster cross-functional relationships. Align central Operations with Canon local organisations. Present findings and recommendations for Steerco agreement

Service Design

Build services meeting functional requirements.

Develop specifications and operational design. Create comprehensive design documentation. Optimise Service operational costs. Ensure security and privacy compliance.

Service Transition

Support Pan-European/EMEA implementation.

Manage Service Assets. Coordinate releases including POC / Pilot Facilitate knowledge sharing. Drive best practices.

Service Operations and Improvements

Act as central competency area for standard process

Manage Canon partners involved with service delivery. Escalation Process Management Gathering feedback and identifying areas for improvement. Implementing incremental quality and efficiency enhancement

What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

Here are some of the benefits we offer

Annual salary up to £72,000 plus 10% Bonus and annual pay review Hybrid working - 3 days in the office and 2 days from home  25 days of personal holiday per year Excellent Pension Plan Healthcare and wider medical plan Discounts on Canon products Flexible benefits policy Free parking on site Subsidized restaurant and Costa Coffee on site too

What we ask

Minimum of 5 years’ experience as Service Consultant, or equal Transition and Implementation experience with international project delivery. Project Management skills Understanding of best practices regarding IT Industry technologies and Security as well as print business/domain Ability to Drive & Manage Change. Must be able to proactively identify problem areas and provide or recommend solutions with corrective action plans. Excellent communication skills for dealing with stakeholders at all levels including C-Level. A team-player with well-developed social skills who feels comfortable in a multinational environment. Innovative and creative and eager to keep learning and finding solutions beyond expectations. Technical IT certifications Agile / PRINCE2 methodologies ITIL v3 Foundation

You will need

Communication & collaboration Negotiate & Influence Apply High Standards of Accuracy Embrace, Drive & Manage Change Creativity and Innovation Results focussed Customer focussed Plan & Organise Effectively Take Ownership & Accountability
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