Administrator & Receptionist (The Panton Practice)

3 months ago


Bournemouth, United Kingdom The Panton Practice Full time

Job summary

ADMINISTRATOR/ RECEPTIONIST

hours per week (Full time and Part Time hours available)

Salary: Up to £ per hour

We arecurrently seeking capable, enthusiastic, and committed Practice Team administrators/receptionists to join our close-knit, hardworking, and friendly team. Whileprior experience with SystmOne and the NHS is advantageous, it is notmandatory.

JobOverview: This role is dynamic and multifaceted,involving administrative support for clinical staff and the management ofpatient inquiries in various formats face to face, telephone, and throughclinical systems. It demands an individual who can maintain composure duringbusy periods, possesses excellent communication skills, IT proficiency,multitasking abilities, and confidence in both independent and collaborativework within a supportive and flexible team environment.

Main duties of the job

KeyResponsibilities:

Admin Duties : Assisting with patient registrations,workflow management, coding of hospital and professional correspondence, andother related tasks.

ReceptionDuties: Managingpatient appointments, facilitating e-Consultations, and assigning workloads tothe appropriate clinician.

TelephoneDuties: Handling phoneinquiries and queries in accordance with established protocols.

ProblemSolving : Addressingissues and queries from patients, doctors, nurses, community staff, and otherrelevant agencies.

RecordsManagement: Organisingand retrieving medical records, letters, and test results.

ComputerUsage: Updating patientinformation on the computer system.

PremisesManagement: Ensuringthe practice premises are ready for the day (opening and closing duties),maintaining tidiness in waiting areas and consulting rooms, and replenishingstationery supplies.

AdditionalResponsibilities:

Administrativeand Professional Duties: Actively participating in practice teamresponsibilities and maintaining accurate records when requested.

Meeting Participation: Attending practice meetings andtraining sessions as needed.

Confidentiality: Respecting patient privacy and adheringto strict confidentiality policies and procedures regarding patientinformation, practice staff, and business-related data.

About us

About Us: The Panton Practice is a large GPpractice dedicated to serving a diverse population of around 16,000 patients. Our teamis comprised of experienced professionals, including GP Partners, SalariedGPs, Nurse Practitioners, Paramedic Practitioners, Practice Nurses, and ourinvaluable Reception and Admin team.

Job description

Job responsibilities

Please see attached Job Description for full details about the role of Practice Administrator/ Receptionist.

Person Specification

Qualifications

Essential

Educated to GCSE level or equivalent

Desirable

NVQ Level 3 in Business Administration

Experience

Essential

Demonstrable Administrative and Reception experience Ability to work in a flexible way and respond to change Able to demonstrate advanced computer literacy / keyboard skills

Desirable

Demonstrable Administrative and Reception experience in the NHS

Additional

Essential

-Excellent communication skills, written and verbal. -Ability to communicate sensitive information. -Accuracy and attention to detail. -Excellent time management skills, ability to prioritise, delegate and work to tight deadlines in a fast-paced environment. -Proactive with the ability to work under pressure on their own initiative and maintain confidentiality to the highest degree. -High degree of flexibility in an ever changing environment. -Self-motivator . -Exemplary standards of personal conduct and behaviour to ensure personal credibility. -Able to work independently as well as part of a team and able to take positive action without immediate line managers supervision.

Desirable

EMIS/SystmOne/Vision/Acurix user skills

  • Bournemouth, United Kingdom The Panton Practice Full time

    **RECEPTIONIST 37.5 hours per week JOB TITLE**: RECEPTIONIST PAY RANGE: Salary: £11.44 per hour LOCATION: The Panton Practice two sites ACCOUNTABLE TO: The Practice Manager KEY RELATIONSHIPS: The post holder will be expected to develop and foster good working relationships and effective communication with Partners, Clinical staff and NHS Managers, external...


  • Bournemouth, United Kingdom The Panton Practice Full time

    Please see attached Job Description for full details about the role of Practice Administrator/ Receptionist.


  • Bournemouth, Bournemouth, United Kingdom The Panton Practice Full time

    Job Overview: We are seeking a highly skilled and organized Practice Administrator and Receptionist to join our team at The Panton Practice. As a key member of our healthcare team, you will provide administrative support to clinical staff, manage patient inquiries, and maintain accurate records.Main Duties:Admin Duties: Assisting with patient registrations,...


  • Bournemouth, Bournemouth, United Kingdom The Panton Practice Full time

    Job Overview: We are seeking a skilled and enthusiastic Practice Administrator/Receptionist to join our team at The Panton Practice. This dynamic role involves providing administrative support to clinical staff and managing patient inquiries in various formats.Main Duties:Key Responsibilities:Assisting with patient registrations, workflow management, and...

  • Administrator

    6 months ago


    Bournemouth, United Kingdom The Panton Practice Full time

    **ADMINISTRATOR/ RECEPTIONIST 37.5 hours per week JOB TITLE**: ADMINISTRATOR/ RECEPTIONIST PAY RANGE: Salary: £10.71 per hour LOCATION: The Panton Practice two sites ACCOUNTABLE TO: The Practice Manager KEY RELATIONSHIPS: The post holder will be expected to develop and foster good working relationships and effective communication with Partners, Clinical...


  • Bournemouth, Bournemouth, United Kingdom The Panton Practice Full time

    About The Panton PracticeThe Panton Practice is a large GP practice dedicated to serving a diverse population of around 16,000 patients. Our team is comprised of experienced professionals, including GP Partners, Salaried GPs, Nurse Practitioners, Paramedic Practitioners, Practice Nurses, and our invaluable Reception and Admin team.Job SummaryWe are currently...


  • Bournemouth, United Kingdom The Panton Practice Full time

    The role will require a good working knowledge of SystmOne in order to be able to set up and run SystmOne searches to identify the patient cohorts, as directed by the clinicians. You will also need to understand how to use the Dorset Intelligence & Insight Service (DiiS). Training will be provided if required. Undertaking non-clinical Cancer Care Reviews...


  • Bournemouth, United Kingdom Browns Recruitment Consultancy Ltd Full time

    **RECEPTIONIST/ ADMINISTRATOR** **NEW MILTON** Our well-established client is seeking a Receptionist/ Administrator to join their friendly Hampshire office. **The role will include but not limited to, the following responsibilities**: - To assist in ensuring clients are welcomed in an excellent and professional manner, their queries are dealt with...

  • Medical Receptionist

    5 months ago


    Bournemouth, United Kingdom Talbot Medical Centre Full time

    **The Role**: We currently seek a Receptionist (part time 25-30 hours per week). **About us**: Talbot Medical Centre are proud to look after around 26,000 patients over 3 local sites. We employ circa 65 highly valued, hard working colleagues who strive to provide an exceptional standard of service whilst enjoying a supportive and friendly working...

  • Bank - Phlebotomist

    7 months ago


    Bournemouth, United Kingdom The Panton Practice Full time

    Duties and responsibilities Obtaining patient consent for the collection of a blood sample Performing venepuncture in accordance with practice protocols and infection control procedures Maintaining accurate patient records on the clinical system The correct labelling, packaging and storing of samples Effective use of the specimen log, resolving any...


  • Bournemouth, United Kingdom South Coast Medical Group Full time

    South Coast Medical Group is an award-winning NHS Primary Care Supplier, comprising of six GP surgery locations in the Bournemouth general area and serving over 50,000 patients in total. We are looking for an Additional Team member for the following position: **Receptionist/Administrator** - **Part Time - 30-37.5 Hours Per Week**: - **Working pattern of...


  • Bournemouth, Bournemouth, United Kingdom The Panton Practice Full time

    Key Responsibilities:- Develop software applications using {description} language and framework.About the Role:As a software developer, you will be responsible for designing and implementing software solutions for our company. This role requires a strong understanding of software development principles, including coding, testing, and debugging.

  • Dental Receptionist

    6 months ago


    Bournemouth, United Kingdom Damira Dental Studios Full time

    **Job Description - Dental Receptionist - Southbourne!** Do you have excellent customer service skills and are looking for a role to provide the best in face to face customer service? The role of a **Dental Receptionist **at our **Southbourne** Practice with Damira Dental Studios will give you all of the above and more. Damira Dental Studios owns 33...

  • Part Time Receptionist

    5 months ago


    Bournemouth, United Kingdom Aspire Jobs Full time

    **Location**: Bournemouth **Salary**: to £24k pro rata **Hours**: 12.45pm-5.15pm Mon-Fri (22.5 hours pw) **Benefits**:Birthday off paid, 20 days holiday plus Xmas shut down extra holiday, Simply Health plan, staff socials, massively discounted parking Aspire Jobs are delighted to be working exclusively with our client who are a professional services...


  • Bournemouth, United Kingdom Bournemouth Heart Club Full time

    **Bournemouth Heart Club** **JOB TITLE**: Office Administrator/Receptionist **LOCATION**: Bournemouth Heart Club - UHD, Castle Lane East **REPORTS TO**: Office Manager **TERMS AND CONDITIONS OF EMPLOYMENT**: As set out in the letter of appointment **JOB PURPOSE**: To support and assist the Office Manager in the effective and efficient day to day running...

  • Medical Receptionist

    5 months ago


    Bournemouth, United Kingdom James Fisher Medical Centre Full time

    **Receptionist Duties** The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: - Act as the first point of contact for all visitors to the practice and at all times be professional, polite and efficient -...

  • Hotel Receptionist

    7 months ago


    Bournemouth, United Kingdom The Hermitage Hotel Bournemouth Full time

    **Receptionist** The Hotel is looking for a dynamic Front Desk Receptionist to serve as our hotel guests’ first point of contact and assist the guests to make their stay comfortable and an enjoyable experience. If you have the passion for customer services and work experience in the hotel industry, we would like to have you on board. Ultimately, you will...

  • Hotel Receptionist

    6 months ago


    Bournemouth, United Kingdom The Connaught Hotel & Spa Bournemouth Full time

    **Receptionist at The Connaught Hotel & Spa** **Full time - Immediate start** **About us**The 4* Connaught Hotel & Spa is one of Bournemouth’s finest hotels. Situated on the West Cliff, the hotel attracts a wide range of interesting business all year round with many guests travelling from afar to celebrate special occasions and create lasting memories....

  • Bank Receptionist

    6 months ago


    Bournemouth, United Kingdom Nuffield Health Full time

    HEAD OFFICE Bank Receptionist Bank Receptionist Bournemouth Hospital | Receptionist | Bank | Part Time Up to £11.25 per hour depending on experience Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability. As the UK’s largest...

  • Receptionist

    6 months ago


    Bournemouth, United Kingdom Nuffield Health Full time

    HEAD OFFICE Receptionist **Receptionist** Bournemouth Hospital | Customer | Permanent | Full time £23,887.50 dependent on experience 37.5 hours per week As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where...