Network Care Coordinator

4 weeks ago

Bournemouth, United Kingdom The Panton Practice Full time

The role will require a good working knowledge of SystmOne in order to be able to set up and run SystmOne searches to identify the patient cohorts, as directed by the clinicians. You will also need to understand how to use the Dorset Intelligence & Insight Service (DiiS). Training will be provided if required. Undertaking non-clinical Cancer Care Reviews with patients over the phone and following any subsequent care pathways.

Monitoring C The Signs Dashboard to ensure patients have returned cancer diagnostic testing requirements. Liaising with patients to overcome any barriers to undertaking diagnostic testing. Making Pharmrefer referrals to community pharmacy using the online template. Monitoring and maintaining Spirometry waiting lists and making appointments in Spiro clinics ensuring all clinical exclusion criteria are adhered to.

Administration, monitoring and maintenance of digital health app dashboards ensuring onward flagging of anything requiring clinical oversight. Inviting patients for their NHS Health Checks, Dementia reviews, Learning disability reviews and Mental health reviews and ensuring these appointments are booked in a timely manner. Developing an understanding of the Quality Outcome Framework (QOF) and Investment and Impact Fund (IIF) to ensure clinical coding is completed and support the team in achieving targets. Keeping records of the NHS Digital Flag and Reasonable Communication Adjustments required by patients with Learning Disabilities, Autism or other Disabilities.

This may include person-centred conversations with the individual to understand their needs. Support the administration of Safeguarding MDTs and incoming correspondence. Monitoring Diabetes 8 Care Processes for the Practice eg checking secondary care blood tests and importing data. Flagging patients requiring additional support along agreed care pathways.

Booking structured meds reviews. Working with the First Contact Mental Health Nurses to support referrals to CMHT. This will include creating referral letters and using digital transcribing. Training will be provided.

Using clinical letters from secondary care and other health professionals to create coding on patient records. The role will also work in a person-centred way with patients and colleagues to encourage patient engagement in the quality improvement programmes as outlined in the DES and also contribute to a positive and seamless service-user experience, appropriately supporting those who may experience additional barriers to accessing the services. To support the Network and Practice teams with clinical audit and evaluation relating the Network DES clinical outcomes and quality improvement initiatives. To undertake any other duties or projects commensurate with the nature and grade of this post as required.

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