Ophthalmology Eye Clinic Reception Administrator
2 months ago
Job summary
The post holder is required to provide a clerical service within the Treatment Centre, ensuring that the professional and caring image of the Trust is maintained at all times. The post will involve a combination of patient contact (face to face and on the telephone), consultant and staff enquiries and a range of clerical duties intended to ensure the smooth and efficient operation of the Treatment Centre Administration Department.
Reliability, flexibility and a good team spirit are essential to the role.
This role is for the Eye Clinic Reception role Thursday and Friday 8am-4:30pm, plus Front of House Reception on a Saturday morning 8am-1pm.
Main duties of the job
Predominantly working on Eye Clinic Reception prepping and ordering notes. Following up on patients who did not attend their appointments. Booking in patients and checking demographics. To liaise with nursing staff, consultants, and other colleagues. Varied day to day tasks.Closing date of applications: 11th September 2024
Interview date: 25th September 2024
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
Development opportunities, both professional and leadership development On-going support from recruitment to when you join our team and beyond. Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemesKey Facts:
We see on average 4810 OP appointments a day. We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day. UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff. Job description
Job responsibilities
Please see attached Job Description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS Employers
Person Specification
Qualifications
Essential
Good standard of English to GCSE (9-4 or A-C) or equivalent RSA/OCR level 3 or equivalent knowledge and skills
Desirable
Computer literate with good keyboard skills
Experience
Essential
Ability to work on own or as part of a team Experience of working within customer service
Skills
Essential
Ability to remain calm and confident Organisational skills Ability to work in a busy environment Ability to meet deadlines-
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