Customer Service Advisor

4 weeks ago


Rawtenstall, United Kingdom the Best Jobs Full time

JobTitle:Customer ServiceAdvisor

Location:Hybrid workingMain office Ramsbottom.

WorkingHours: 20 HoursPerWeek

ContractType:Permanent

SalaryRange: 11.44 /hr

Who weare:

Here at Northern Pet CompanyLtd we strive to give our customers the absolute best service fromday one. This ethos combined with our high standards of workensures that they are 100% satisfied become loyal customers andcontinue to grow and thrive withus.

Who we arelooking for:

We are looking for adynamic enthusiastic individual to join ourCustomer ServiceTeam;reporting tothe Customer Service Managerthis individual willensureexceptional customer service is provided in every situation and viaevery channel and to enhance customer relationships and meetorganisational and operationalobjectives.

PrincipleResponsibilities:

Achievement andmaintenance of agreed customer service levels andstandards

Handle customerescalations

Improve quality ofservice.

Communicating with customers by emailletter telephone and other channels in a timelymanner

Providing product advice and help tocustomers.

Professional communication with otherdepartments suppliers and couriers.

Maintainaccurate and timely customer records

Processingorders and payments

Keeping up to date withproduct/bird knowledge

Performing generaladministrative tasks

EssentialRequirementsQualifications Experience andKnowledge:

Using own initiativeand working as part of a team

Working in asimilar role in an office setting

MS Windows 365inc Word and Excel

Working to tight deadlines andunder pressure

Demonstrates a helpful polite andconfident manner

Demonstrates problem solvingabilities

Ability to be organised and to manageown time effectively

The ability to develop andmaintain strong working relationships and act as a teamplayer

High level of accuracy and attention todetail

Ability to communicate effectively and beable to clearly explain issues to suppliers andcolleagues

Willingness to undertake furtherdevelopment and responsibilities

An ability tomaintain accurate up to date electronic and manualfiles.

Excellent telephonemanner

Understanding of the value ofdiversity

Knowledge and experience of Health andSafety

Demonstrates a helpful polite andconfident manner

A flexible and adaptableapproach and being responsive to the needs of the business andcolleagues

Smart professionalappearance

CompanyBenefits:

WorkplacePension(subjectto eligibility criteria)

2126days per annum plusbank holidays(prorata)

Ongoing Training andDevelopment

Free carparking



  • Rawtenstall, United Kingdom Morgan King Full time

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and supportive environment? We're seeking dedicated individuals to join our team as Customer Service Advisors in Rawtenstall! As a Customer Service Advisor, you'll be the first point of contact for our valued customers in the Private Sector. Your primary focus...


  • Rawtenstall, United Kingdom Morgan King Full time

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and supportive environment? We're seeking dedicated individuals to join our team as Customer Service Advisors in Rawtenstall! As a Customer Service Advisor, you'll be the first point of contact for our valued customers in the Private Sector. Your primary focus...


  • Rawtenstall, United Kingdom the Best Jobs Full time

    Job Title**:Customer Service Advisor** Location: Ramsbottom BL0 **Salary**: £10.50 per hour Hours: Full-time, with occasional Saturday shift. Hybrid working - Work from home Thursdays, Fridays, and Saturdays We are seeking a friendly, reliable, and customer-focused individual to join our team as a Customer Service Representative. As an e-commerce...


  • Rawtenstall, United Kingdom the Best Jobs Full time

    Job Title**:Customer Service Advisor** Location: Ramsbottom BL0 **Salary**: £10.50 per hour Hours: Full-time, with occasional Saturday shift. Hybrid working - Work from home Thursdays, Fridays, and Saturdays We are seeking a friendly, reliable, and customer-focused individual to join our team as a Customer Service Representative. As an e-commerce...


  • Rawtenstall, United Kingdom the Best Jobs Full time

    Job Title**:Customer Service Advisor** Location:Hybrid working - Main office, Ramsbottom. Working Hours: 20 Hours Per Week Contract Type:Permanent Salary Range: £11.44 /hr **Who we are**: Here at Northern Pet Company Ltd, we strive to give our customers the absolute best service from day one. This ethos, combined with our high standards of work,...


  • Rawtenstall, United Kingdom Boots Full time

    Summary Job Reference: - 217717BR Rawtenstall, Bank Street Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Rawtenstall, Bank Street store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first...


  • Rawtenstall, Lancashire, United Kingdom Square Peg Associates Ltd Full time

    Part Time Customer Call Advisor (No sales)Flexible working hours - full time and part time options availableRawtenstall - Office based£9.50 - £11.00 per hourTemporary position with a view to going PermanentDo you enjoying talking to people (existing customers) and providing outstanding customer service via the telephone?Are you motivated and self driven....


  • Rawtenstall, Lancashire, United Kingdom Square Peg Associates Ltd Full time

    Customer Call Advisor (No sales)Flexible hours - Part time and Full time positions availableRawtenstall - Office based£9.50 - £11.00 per hourTemporary position with a view to going PermanentDo you enjoying talking to people (existing customers) and providing outstanding customer service via the telephone?Are you motivated and positive? If so, please read...


  • Rawtenstall, United Kingdom Square Peg Associates Ltd Full time

    **Role**: Customer Service Administrator **Salary**: £22,500 - £23,000 **Location**: Rawtenstall Full and part time positions available!! Our client based in Rawtenstall are looking for an experienced administrator to join their team. Working within the insurance industry, as an administrator you will be responsible for; - Sending out letters, quotes,...

  • HR Advisor

    2 months ago


    Rawtenstall, United Kingdom Alkegen Full time

    Job Requirements Why work for us? Alkegen brings together two of the world’s leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we’re delivering products that enable the...

  • HR Advisor

    4 weeks ago


    Rawtenstall, United Kingdom Alkegen Full time

    Job Requirements Why work for us? Alkegen brings together two of the world’s leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we’re delivering products that enable the...


  • Rawtenstall, United Kingdom Medequip Assistive Technology Ltd Full time

    **Customer Service Operative (Out of Hours) - Part Time** **Location: Rawtenstall** **Hours: 24 hours (Evening and Weekend shifts)** Medequip Connect is part of Medequip Assistive Technology Ltd and we are a county-wide provider of Emergency Mobile Response, Pendant Alarm Monitoring Services and Assistive Telecare Services for the elderly and vulnerable...

  • Customer Assistant

    2 weeks ago


    Rawtenstall, United Kingdom Marks & Spencer Full time

    Working Pattern Sat 13:30-21:30 Mon 14:00-22:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell across all...


  • Rawtenstall, United Kingdom Marks & Spencer Full time

    Working Pattern Sun 5:00-11:00 Mon 6:00-10:00 Tue 6:00-10:00 Wed 6:00-10:00 Sat 6:00-10:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in...

  • Service Colleague

    1 month ago


    Rawtenstall, United Kingdom Asda Stores Ltd Full time

    Job Title Service Colleague Location Rawtenstall Employment Type Part time Contract Type Fixed Term (Fixed Term) Shift Pattern Work Shift: Days Hours per Week 16 Pay Rate £11.44 Category Retail Hourly Colleagues, Sales Staff Closing Date 9 June 2024 Service Colleague Our operation runs 24 hours...

  • Service Colleague

    2 days ago


    Rawtenstall, United Kingdom Asda Stores Ltd Full time

    Job Title Service Colleague Location Rawtenstall Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 8 Pay Rate £11.44 Category Retail Hourly Colleagues, Sales Staff Closing Date 11 July 2024 Service Colleague Our operation runs 24 hours per day, 7...


  • Rawtenstall, United Kingdom Asda Stores Ltd Full time

    Job Title Customer Delivery Driver Location Rawtenstall Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 16 Pay Rate £11.44 Category Retail Hourly Colleagues, Sales Staff Closing Date 7 June 2024 About the Role Our operation runs 24 hours per day,...


  • Rawtenstall, United Kingdom Asda Stores Ltd Full time

    Job Title Customer Delivery Driver Location Rawtenstall Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 16 Pay Rate £11.44 Category Retail Hourly Colleagues, Sales Staff Closing Date 7 June 2024 About the Role Our operation runs 24 hours per day,...


  • Rawtenstall, United Kingdom Rawtenstall Pharmacy Full time

    **Pharmacy Services Assistant Level 2** **Brief overview of the apprenticeship** **About the employer** Imaan Healthcare is an innovative community pharmacy group committed to providing excellent healthcare services to our communities. We are currently seeking a dedicated and enthusiastic individual to join our team as a Pharmacy Apprentice. This...

  • Client Care Advisor

    3 weeks ago


    Rawtenstall, United Kingdom Vets for Pets Full time

    If you enjoy providing great service and working in a team, we have just the opportunity for you at our Rawtenstall Practice. **What your typical day will look like**: - Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. - Your ability to build...