![Morgan King](https://media.trabajo.org/img/noimg.jpg)
Customer Service Advisor
4 days ago
Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and supportive environment? We're seeking dedicated individuals to join our team as Customer Service Advisors in Rawtenstall
As a Customer Service Advisor, you'll be the first point of contact for our valued customers in the Private Sector. Your primary focus will be to provide top-notch assistance, resolve inquiries, and ensure customer satisfaction.
- 10.00 - 16.00 hours Monday to Friday (30 hours per week)
- Free parking onsite
- Immediate start
Key Responsibilities:
- Listen attentively to customer concerns and provide timely resolutions
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to optimise customer service processes
- Uphold our company's values of integrity, professionalism, and excellence in customer service
**Requirements**:
- DBS on the update service
- Worked at handling difficult conversations
- Empathetic nature
- Excellent communication skills and a friendly demeanor
- Strong problem-solving abilities and attention to detail
- Previous customer service experience preferred but not required
- Ability to adapt in a fast-paced environment
Join us and embark on a rewarding career journey where your contributions make a difference every day. We offer competitive compensation, comprehensive training, and opportunities for growth within the company.
**Job Type**: Temporary contract
Contract length: 3 months
**Salary**: £11.00 per hour
Expected hours: 30 per week
**Benefits**:
- Free parking
- On-site parking
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 1 year (required)
- Public/Private Sector: 1 year (required)
Licence/Certification:
- DBS Certificate (required)
Work Location: In person
Expected start date: 18/03/2024
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