Guest Services Manager

2 weeks ago


London, United Kingdom Arora Group Full time

What we are looking for:

Previous experience as a Guest Services Manager or Reception Supervisor in a hotel would be beneficial but not essential
Your passion will be to wow our guest with amazing service and maintains contact with VIP’s and regular guests during their stay
You will be obsessed about brand standards and genuinely care about guest experience before, during and after their stay
You will have the ability to remain calm during difficult situations or in a very busy environment

What do we offer:

Our Guest Services Manager receive some excellent Company benefits:

A competitive salary
28 days paid holiday with an extra 5 days, following 5 years’ service
Discounted hotel room rates across our hotels, for you and friends and family
Fantastic Training and Development opportunities
Uniform and Complimentary Dry Cleaning
Free Meals on shift
Pension cover
Unrivalled Career Progression prospects



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