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Interface Services Administrator Virtual Wards/UCR
4 months ago
Job summary
An opportunity has arisen for an administrator to join the Urgent Community Response Service within the Community Health and Integrated Care Division at Conquest Hospital.
The post holder will provide support across the Interface Services. The Interface Services include several teams comprising of Therapists, Nurses, Health Care Assistants and Integrated Support Workers. Together the Interface Services provide urgent and timely support to patients in their own homes in order to prevent unnecessary hospital admission, or alternatively provide additional assessment and support to facilitate a timely hospital discharge for patients in hospital.
Main duties of the job
The post holder will provide valuable administrative support to these teams, with responsibility for a range of tasks including; answering phones, managing the ordering of uniform, clinical stock, PPE and office supplies, managing staff personnel files, supporting with data extraction and contributing to daily reports, as well as providing ad hoc administrative support to staff as required. The post holder will work closely with administrative colleagues as well as Team Leads and Service Managers in order to contribute to efficient and effective processes across the services.
About us
We are proud to provide 'Outstanding' care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.
In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.
In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person Specification
Qualifications
Essential
Educated to GCSE level or equivalent including A*-C Maths and English
Desirable
Recognised IT and/ or typing qualification
Experience
Essential
Previous administrative experience in a busy office environment Record keeping and filing systems Experience extracting & manipulating data to produce reports
Desirable
Prioritisation of workload Experience working in a multi-disciplinary environment Previous NHS or Adult Social Care administration experience
Knowledge/Skills
Essential
Knowledge of data protection and confidentiality Good organisational skills Working knowledge of Microsoft Office (in particular Outlook, Word and Excel)
Desirable
Familiarity with medical / technical / other relevant terminology