Clinical Support Worker

1 month ago

Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

Job summary

The East Midlands Planned Care Centre (EMPCC) is a vibrant new Elective Care Hub opening December 2024. EMPCC will provide a Multi - professional approach providing the right care in right place by a skilled and expert team. UHL are leading the way in healthcare and transforming the way we work to reduce waiting times, improve patient care and staff experience.

The EMPCC will focus on the provision of high volume, low complexity care across a range of specialities , promising increased access to healthcare services improving overall experience, increased staff wellbeing, training and development opportunities, as a well as a chance to work with the latest equipment and techniques.

We are excited to start recruiting to a range of supporting roles, including clinical support workers, and we would encourage anyone looking for a new challenge, wanting to work in a dynamic team, in brand new, state of the art facilities to embrace this exciting opportunity.

We require a dedicated and enthusiastic workforce committed to leading the way in innovative healthcare. We are assembling a highly motivated team of the very best professionals. If you have got the right expertise, passion and personality with ambition to work differently to transform elective care we welcome your application

We are looking for a highly motivated, energetic individual, who thrives in a busy environment to join our Clinical Support Worker team in the EMPCC at the Leicester General.

Main duties of the job

Working as a Clinical Support worker you would be providing portering, administrative and domestic services, and supporting the flow of clinics and helping the wider clinical team.

We have a range of full time and part time jobs available.

Shifts will initially be between 0800-1800 Monday to Saturday, however evening and Sunday working will be bought in eventually.

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

high-quality care for all, being a great place to work, partnerships for impact, and research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

we are compassionate, we are proud, we are inclusive, and we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

Job description

Job responsibilities

Portering

To transport patients around the site to and from outpatients, ensuring they arrive in a safe and timely fashion

Conveyance and movement of patients by wheelchair, trolley, bed etc. including assisting clinical staff within the outpatient areas

To collect and clean wheelchairs, trolley & beds as required

To be responsible for the collection and delivery of equipment requiring repair to and from the medical physics department

To collect and return Liquid Nitrogen as required

To be responsible for replacing the oxygen cylinders as requested by the trained nurse.

Housekeeping/Domestic Services

To be responsible for maintaining a suitable stock level of paperwork and consumables using the appropriate method of ordering whether that be manual or via an IT system

To replenish clinic room paperwork including investigation request forms as required throughout the day. To collect and deliver paperwork and consumables as required

To carry out delegated specific and unsupervised duties in support of the department including recording fridge temperatures, cleaning of department fridges. This list is not exhaustive and the post holder may be asking to clean other items as required

To carry out water flushing and recording duties as required for health and safety reasons

To ensure that computers, monitors and other IT equipment is kept clean and report faulty equipment as necessary.

To carry out duties consistent with individual patient wishes, maintaining privacy and dignity and to have an understanding of the guidance on same sex awareness and recognising cultural diversity and needs

To assist in maintaining a safe environment for staff, patients and visitors reporting any incidents or potential hazards to the nurse in charge

To ensure that instruments are delivered to the appropriate sterile services collection points across UHL

To deliver prescriptions and collect medication for patients that require assistance, passing to the relevant nurse for dispensing

To collect snack boxes from catering services for patients.

Prepare and distribute water and/or other refreshments to patients, as required

Ensure housekeeping and day to day management of the kitchen is maintained in that:

o The area, including any utensils, is clean and fit for use.

o The refrigerator temperature is recorded daily.

o Any consumable items are properly stored and within date.

o Drinks machines and water coolers are cleaned and checked as per policy and guidelines at Hospital Site.

Monitor the adequacy of linen deliveries, reporting defects or inadequate supplies to the sister or nurse in charge, change curtains around couches as required

Keep the sluice and utility areas tidy and bag soiled linen in accordance with Trust policy

To clean fans in the area

To be responsible for the daily quality control checking of the blood glucose according to the manufacturers instructions and recording these checks in the appropriate way

To act at all times in a responsible and safe manner and encourage a warm and welcoming environment for patients, staff and visitors

Person Specification

Commitment to Trust Values

Essential

Demonstrates understanding

Experience

Essential

Experience of working with the general public positive approach to customer care and seeks to enhance service provision

Desirable

Previous experience of working within a healthcare environment Experience of using hospital systems

Communication

Essential

Have a good standard of English language both written and oral

Skills

Essential

Evidence of using PC/good computer skills

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