Family Activities Supervisor

6 months ago

West End, United Kingdom David Lloyd Leisure Full time

Who do I report to? Activities Manager

What’s the purpose of the job?

Leading the safe, enthusiastic and healthy delivery of our DL Clubs children’s activity programme and giving our members an excellent experience every day.

What will I be doing?

Leading member obsessed service and member engagement at all times. Leading my team to deliver the children’s activities with structure and enthusiasm whilst encouraging the maximum participation of the children. Leading my team to deliver the club children’s activity programme including: Core Club Programme, Holiday Active Programmes and children’s parties. Delivering the children’s programme in line with Product Briefs, Lesson Plans and Brand Standards. Ensuring that all services delivered to children meet all requirements of the Children’s Safety Guide at all times. Making sure that I, my team members and members are in a safe and healthy environment at all times and ensure the needs of the children are a priority in line with the Guide. Ensuring that the member experience, member usage, member participation and member value for money is maximised through coach expertise, session/event quality and consistency, member communication and great equipment and facilities standards. Knowing your club and engaging with members about their activities and seeking ways to improve their experience of DL Clubs at every opportunity. Taking ownership of and utilising channels of communication such as Member Surveys, Employee Engagement Surveys, comment cards, member forums, and mystery members etc. to improve the member/team member experience. Taking ownership to resolve member’s queries or complaints. Ensuring that we recruit great people and induct, train, manage and review them regularly to develop a high-performance team. Building good relationships with team members to utilise resources for the benefit of all. Participating and sharing knowledge and expertise with other team members.

How will I be measured?

Observing me and my team delivering fantastic service and engagement with members. The children’s areas are compliant on all Health and Safety requirements and Children’s Safety Guide. Observing me and my team’s speed and efficiency to react to incidents, issues or complaints. What members, team members or mystery members tell us about me and my team and our programme. Myself and my team’s performance against our 6 Values. How well you, me and my team follow DL Clubs ways of operating. Achieving compliance against all legislative and company documentation and audits. Achieving Holiday Active, and Parties revenue targets. Achieving member participation targets for the children’s programme. Managing costs and achieving budgeted margin. Ensuring that all new child members receive the Family Welcome and All Stars taster sessions along with the Junior Tennis Pro and the Swimming Co-ordinator. Contribution to the club’s member count in particular members that are families with children. Monthly club visits from Regional Manager and/or any other Club Support visitors.

What qualifications, skills and experience do I need?

Qualification in a relevant teaching, childcare or sports coaching discipline (Essential). Experience of managing and leading a team- (Essential). Experience of financial planning and management. Inspirational leadership skills. Be able to lead and manage a group of children with confidence and energy (Essential) Can demonstrate excellence in customer service. Strong listening and collaboration skills. Team player. You bring the passion. We bring the purpose. We’re more than a Club. We’re a community. Be a part of it.

  • Activation Supervisor

    5 months ago

    South West, United Kingdom M Group Services Full time

    About The RoleDue to the continued success and expansion of Avonline Networks we have an exciting opportunity for a Supervisor to join our team in South West and South Wales Avonline Networks deliver service excellence on a nationwide basis. From the national fibre networks which millions of homes and businesses rely upon every day, to the infrastructure...

  • Family Paralegal

    2 months ago

    West End, United Kingdom CV-Library Full time

    About the firm: A city based Tier 2 legal 500 firm that is one of the leading family law firms in the UK, with an outstanding reputation for its work in children and family law. The firm offers a first class service across the full spectrum of family law, including matrimonial finance, cohabitation, international adoption, surrogacy, child abduction, forced...

  • Engineer Supervisor

    2 months ago

    West End, United Kingdom CV-Library Full time

    Engineering Shift Supervisor Location-Fitzrovia, London Salary: £50K to £55K Resourcing Group is working with FM Companies who are responsible for managing a mixture of reactive and planned maintenance contracts across UK. The Engineering Supervisor will be responsible for delivering the hard services PPM and reactive services in a safe and...

  • Family Solicitor

    4 weeks ago

    Ponders End, Greater London, United Kingdom Ashville Knight Full time

    Family Solicitor OpportunityA reputable legal practice in Portsmouth is seeking an ambitious Family Solicitor to join their expanding Family Team.Key Responsibilities:Manage a caseload of family law matters, including divorce, finance, and children cases.Advise clients on a range of family law issues, including cohabitation agreements and prenuptial...

  • Supervisor

    6 months ago

    West Clandon, United Kingdom Onslow Arms Full time

    **Supervisor** Here at The Onslow Arms, we believe in family. For the last 12 years Barry, our general manager and his team have built an excellent reputation for amazing food with the best service in lovely surroundings. We have a well-established team, delivering high standards of service and are looking for friendly, energetic people to join us and...

  • Supervisor

    5 months ago

    West Clandon, United Kingdom Onslow Arms Full time

    **Supervisor** Here at The Onslow Arms, we believe in family. For the last 12 years Barry, our general manager and his team have built an excellent reputation for amazing food with the best service in lovely surroundings. We have a well-established team, delivering high standards of service and are looking for friendly, energetic people to join us and...

  • Supervisor

    6 months ago

    West Wickham, United Kingdom Mears Full time

    About the Role : As a supervisor you will be working alongside Croydon Council in our Social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. A Supervisor will be part of a local team supporting...

  • Senior Family Lawyer

    3 weeks ago

    North End, United Kingdom Ashville Knight Full time

    Family Law OpportunityA reputable legal practice in Portsmouth is seeking a Family Solicitor to join their expanding Family Team. As a Family Solicitor, you will advise on a variety of matters, including Divorce, Finance, and Children matters.Key Responsibilities:Manage your own caseloadAdvise on privately funded family mattersDevelop existing caseload in...

  • Supervisor

    3 weeks ago

    West London, United Kingdom Amazonico London Full time

    Want to be part of a global brand with countless opportunities?Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.Amazonico London is on the hunt for aSupervisorto join the family. Situated in the heart of Mayfair on Berkeley Square, Amazonico encapsulates the spirit of an adventure through the Amazon...

  • Supervisor

    3 weeks ago

    West London, London, United Kingdom Amazonico London Full time

    Want to be part of a global brand with countless opportunities?Amazonico London is on the hunt for aSupervisorto join the family. Situated in the heart of Mayfair on Berkeley Square, Amazonico encapsulates the spirit of an adventure through the Amazon Riverthe vibrancy, the abundance, the intrigue, and the excitement.Our inspiration is founded in Latin...

  • Shift Supervisor

    4 months ago

    Bourne End, United Kingdom Premium Country Pubs Full time

    No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!  As Shift Supervisor at the Spade Oak, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a...

  • Supervisor

    1 month ago

    West Bromwich, United Kingdom CV-Library Full time

    MONDAY - FRIDAY HOURS: 7:30AM - 16:30PM Our client based in West Bromwich Formed in 1982 as Reliant Products Ltd, has become one of the Midlands largest fabricator of PVCu products. Factory Supervisor This is a full-time on-site role located in West Bromwich for an Aluminium Factory Supervisor. The Factory Supervisor will oversee and coordinate...

  • Payroll Supervisor

    6 months ago

    Hedge End, United Kingdom CMA Recruitment Group Full time

    CMA Recruitment Group is working with a business near Hedge End who are now seeking a very capable Payroll Supervisor with end to end payroll experience on an interim basis. This will be an ongoing assignment. **What will the Payroll Supervisor role involve?** - Ensuring the accurate and timely processing of timesheets and adjustments. - Ensuring that all...

  • Field Care Supervisor

    5 months ago

    Bourne End, United Kingdom Radfield Home Care Full time

    **Job Title**: Field Care Supervisor **Location**:Wycombe, Beaconsfield and South Bucks **Contract**: Full-Time **Salary**:£14.50-£21.75 per hour **Our mission depends on giving everyone the right care**: **Radfield Home Care** specialises in personalised, private care for older people in their own homes. We’re a national leader in home care...

  • Part Time Shift Supervisor

    5 months ago

    Bourne End, United Kingdom Premium Country Pubs Full time

    As Part Time Shift Supervisor at the Spade Oak, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning...

  • Part Time Shift Supervisor

    5 months ago

    Bourne End, United Kingdom Premium Country Pubs Full time

    As Part Time Shift Supervisor at the Spade Oak, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning...

  • Wraparound Club Supervisor

    1 month ago

    West Sussex, United Kingdom West Sussex County Council Full time

    The role of Wraparound Care Supervisor would involve leading the wraparound club, managing bookings, planning activities, checking stock and completing orders as well as leading the after-school club sessions between 3pm and 6pm each day). Your own child would be able to attend the after-school club free of charge, as long as they are aged 4 or over....

  • Construction Supervisor

    4 weeks ago

    West Wickham, Greater London, United Kingdom Mears Full time

    About the RoleAs a supervisor at Mears, you will be working alongside Croydon Council in our Social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community.A Supervisor will be part of a local team supporting the...

  • Housekeeping Supervisor

    5 months ago

    West Lothian, United Kingdom Atlas Hotels Full time

    **Hours**: 40** hours over 5 days per week** **Salary**:£13.00 per hour** **Atlas Hotels** is hiring a **Housekeeping Supervisor** right now at the **Holiday Inn Express Edinburgh Airport** Whilst previous experience of working in housekeeping in hotels would be useful, it’s not essential. If you join our friendly, enthusiastic and guest focused teams...

  • Civils and Cabling Activities Supervisor

    2 weeks ago

    South West England, United Kingdom Circet IRE & UK Full time

    At Circet UK, we're seeking an experienced Civils and Cabling Activities Supervisor to join our team. As a key member of our operations team, you'll be responsible for overseeing the execution of telecom infrastructure build and maintenance contracts.Responsibilities:Carry out joint site meetings with clients and stakeholders.Survey and programme work...