Contact Centre Agent

6 months ago


Chesterfield, United Kingdom Markerstudy Group Full time

Role: Contact Centre Agent  
Location: Chesterfield
Hours: Full time (.5 hours) between 7am - pm (part-time available for evening and weekend hours)
Salary: £. per hour

Are you looking for an opportunity to work in a supportive, inbound customer service team?
We have an opportunity to work in our friendly and buzzing contact centre based in chesterfield. 

Regardless of your background, you will be provided with a complete training program, giving you the very best foundations to succeed at Auto Windscreens. 

As a contact centre agent , it is your job to deal with a high volume and wide range of telephone enquiries, providing answers and advice to customers whilst recording accurate information. 
You will also be responsible for, but not limited to: 

processing customer claims Answering general queries  Taking ownership of complaints and own perfomance Adhering to company procedures with regards to compliance and treating customers fairly. 

We will provide you will full training, for the first 4 weeks, you will be in training Monday - Friday 9am - 5pm. 

As a Contact centre agent you will possess

excellent communication skills the ability to demonstrate a calm and professional attitude listening and problem solving skills good attention to detail a willingness to learn

In return, you will have access to some fantastic benefits including: 

wellbeing hub life assurance 4x your annual salary access to discounts in retail shops and restaurants Technology scheme   days holiday Hybrid working (after probation)

And much more 

Interested? Apply today for more information



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