Head Runner

2 months ago


London, United Kingdom Bacchanalia Full time

Bacchanalia, situated in Berkley Square in Mayfair, is a culinary haven celebrated for its avant-garde approach to gastronomy, elegant ambiance, and commitment to culinary mastery. As a beacon of innovative dining, Bacchanalia offers a curated experience that fuses creativity with timeless elegance that is inspired by the ancient Greco-Roman feasts of old. Walking inside transports you to another world as you are surrounded by dazzling statues designed by Damien Hurst, as well as 2,000-year-old pieces. 

We are looking for an organized and proactive Head Runner to
manage the flow of service, supporting the waitstaff and kitchen team to
provide a seamless dining experience. The ideal candidate will have excellent
communication skills, the ability to thrive in a fast-paced environment, and
experience leading a team. As the Head Runner, you will oversee food runners,
ensure the timely delivery of dishes, and maintain high standards of service
throughout the dining room.






Key Responsibilities:



- Lead the team of runners, coordinating their tasks to
ensure the efficient delivery of food and drinks to guests.



- Oversee the setup and organization of the dining room,
ensuring all tables are prepared to the restaurant’s standards before service
begins.



- Assist in running food and drinks to tables, ensuring
proper presentation and that dishes reach guests at the correct temperature.



- Monitor the flow of service, identifying any potential
issues and addressing them promptly to maintain smooth operations.



- Train, mentor, and supervise new runners, ensuring they
understand their roles and are equipped to provide excellent service.



- Maintain cleanliness and organization in the service
areas, ensuring all supplies are well-stocked and readily available.



- Communicate any guest feedback or special requests to the
appropriate team members to enhance the overall dining experience.



- Ensure compliance with all health and safety regulations,
maintaining a clean and safe work environment.



 



Requirements:



- Proven experience as a Runner, Food Runner, or in a
similar support role within a busy restaurant or hospitality setting.



- Strong leadership skills with the ability to motivate and
guide a team in a fast-paced environment.



- Excellent communication skills, with the ability to
effectively coordinate between the kitchen and front-of-house teams.



- Ability to multitask and stay organized under pressure,
ensuring efficient service during busy periods.



- A keen eye for detail and commitment to maintaining high
standards of service and presentation.



- Physical stamina and the ability to be on your feet for
extended periods, as well as the ability to carry and balance multiple dishes.



- A positive attitude, team player mentality, and a passion
for delivering outstanding guest experiences.



- Flexibility to work evenings, weekends, and holidays, as
required by the restaurant’s schedule.



 



Benefits: 



- Generous discount off your bill (including drinks), when
dining in one of our restaurants across the Group 



- Unrivalled opportunities for progression across the Group 



- 28 days holiday, increasing with length of service up to 5
extra days 



- Recommend a friend scheme with great bonuses per
individual referral 



- Exclusive access to our discounts including money off gym
memberships, travel, online shopping, gadget, and much more 



- Reward programmes, long service awards, and staff
recognition and incentives 



 



Join our team and be a part of a distinguished establishment
committed to delivering unparalleled hospitality. 



We promote a working environment in which equal
opportunity and diversity is recognised, valued, and encouraged.
 


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