Groups, Conference and Events Manager
1 month ago
We’re looking for an experienced events sales extraordinaire for a reactive sales role at our bustling airport hotel, Hilton – Heathrow Terminal 5
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.
What is in it for you?
As part of the Aimbridge team, you will have access to a suite of benefits that include:
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- First class training, sales tools and leadership development to allow you to grow your career
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Minimum of 30 days holiday
- Flexible working policy
- Company sick pay - Giving you piece of mind when you need it the most
- Boomerang - Aimbridge Internals Sales Lead Program, the lead sender can earn 5% un-capped commission on actualized revenues
A day in the life of…
- As Groups, Conference and Events Manager, you’ll use your experience within an events environment to ensure smooth running of the M&E Sales operation on a daily basis.
- You’ll be a first-class representative for customer care: Promoting efficiency, confidence and courtesy within the hotel at all times.
- You’ll work with the whole commercial team to develop a proactive up-selling culture within the Meeting & Events team to maximise sales
- As the face of the hotel for current and potential clients, you’ll actively promote and sell the hotel facilities through client show-rounds and familiarisation events.
- As manager of the Meetings and Events sales department, you’ll recruit, induct and support the team to ensure maximum profitability and a first-class guest experience, meeting and exceeding Hilton and Hotel standards.
What do we need from you?
- Extensive managerial experience in a similar role, with a degree in hospitality or a related field preferred.
- Excellent communication skills to liaise with clients, suppliers, and other hotel departments, using various mediums such as email, phone, and face-to-face meetings.
- Leadership abilities to motivate, develop, and evaluate staff to ensure high performance and customer satisfaction.
- Excellent organisational and planning skills to manage multiple events simultaneously and ensure that all aspects of events are well-coordinated and executed to a high standard.
- Sales and marketing experience, financial management skills, attention to detail, a passion for customer service, and technical skills.
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