Current jobs related to Product Manager CC Apps, Legal - Blackwood - BT Group
-
Legal Support Specialist
2 weeks ago
Blackwood, Caerphilly County Borough, United Kingdom TSR-Legal Full timeTSG-Firm is looking for a highly organized and detail-oriented Legal Assistant to join their residential conveyancing team.Role Overview:Responsibilities include managing residential conveyancing files, conducting searches, and uploading documentsDevelop and maintain a deep understanding of Microsoft Office tools and softwareCultivate effective communication...
-
Food Production Operative
1 day ago
Blackwood, United Kingdom Clear Sky Recruitment Full time**IMMEDIATE STARTS** Clear Sky Recruitment are pleased to present a great opportunity for **Food Production Operatives (Packing)** to join our Blackwood based client **The role is a temporary and will go permanent after 12 weeks** **Essential Skills, Experience and Qualifications** - Previous experience in a similar role is desirable - Numeracy and...
-
Food Production Operative
1 day ago
Blackwood, United Kingdom Clear Sky Recruitment Full time**IMMEDIATE STARTS** Clear Sky Recruitment are pleased to present a great opportunity for **Food Production Operatives (Baking and Packing)** to join our Blackwood based client **The role is a temporary and will go permanent after 12 weeks** **Essential Skills, Experience and Qualifications** - Previous experience in a similar role is desirable - Numeracy...
-
Product Development Manager
1 week ago
Blackwood, Caerphilly County Borough, United Kingdom Hawk 3 Talent Solutions Full timeJob Summary: We are seeking a seasoned Product Development Manager to lead the New Product Development (NPD) function for a well-established flooring company. The successful candidate will be responsible for enhancing the product development lifecycle, from brief to successful launch.Main Responsibilities:To define the range strategy and strengthen the value...
-
Product Quality Manager
2 weeks ago
Blackwood, Caerphilly County Borough, United Kingdom Joseph Hughes Associates Full timeAbout the RoleWe are currently seeking a talented Product Quality Manager to join our team at Joseph Hughes Associates. As a Product Quality Manager, you will be responsible for ensuring that our products meet the highest standards of quality and safety.The successful candidate will have a strong background in quality engineering, with a minimum of 2 years'...
-
Production Operations Manager
1 month ago
Blackwood, Caerphilly County Borough, United Kingdom Linea Resourcing Ltd Full timeWe are seeking a highly experienced Production Operations Manager to join our team at Linea Resourcing Ltd. This exciting role offers the opportunity to work in a fast-paced manufacturing environment with high volumes of NPI projects.In this role, you will manage MRP data, production schedules, and reconciliation. You will also liaise across departments to...
-
Product Integrity Manager
9 hours ago
Blackwood, United Kingdom Linea Resourcing Ltd Full timeAbout the RoleAt Linea Resourcing Ltd, we are looking for a skilled Product Integrity Manager to join our manufacturing team. The successful candidate will be responsible for ensuring quality of components and finished product, generating and distributing FAIRs, and working closely with cross-functional teams to review and update FMEAs and control plans.Key...
-
Product Quality Manager
2 weeks ago
Blackwood, Caerphilly County Borough, United Kingdom Linea Resourcing - STEM Recruiter Full timeJob OverviewLinea Resourcing - STEM Recruiter is seeking a highly skilled Quality Engineer to join our team. As a Quality Engineer, you will play a critical role in ensuring the quality of our products and contributing to our company's mission to deliver high-quality solutions to our clients.In this role, you will be responsible for generating and...
-
Product Integrity Manager
2 weeks ago
Blackwood, Caerphilly County Borough, United Kingdom Sigma Recruitment Ltd Full timeExciting OpportunityWe are looking for an experienced Quality Engineer to join our team in a dynamic manufacturing environment.The successful candidate will be responsible for ensuring the quality of new and existing products, developing and implementing quality plans, and conducting audits and inspections.About the RoleQuality planning and controlProcess...
-
Production Planner
1 month ago
Blackwood, United Kingdom Linea Resourcing Ltd Full timePRODUCTION PLANNER Opportunity to join a leading manufacturing organisation producing a variety of innovative technology solutions used across a variety of high technology sectors. The Production Planner will take responsibility for planning customer requirements to achieve expected delivery dates and maximising efficiency with minimum inventory...
-
Production Planner
2 days ago
Blackwood, United Kingdom Linea Resourcing Ltd Full timePRODUCTION PLANNER Opportunity to join a leading manufacturing organisation producing a variety of innovative technology solutions used across a variety of high technology sectors. The Production Planner will take responsibility for planning customer requirements to achieve expected delivery dates and maximising efficiency with minimum inventory...
-
Production Planner
2 weeks ago
Blackwood, United Kingdom Linea Resourcing Ltd Full timePRODUCTION PLANNEROpportunity to join a leading manufacturing organisation producing a variety of innovative technology solutions used across a variety of high technology sectors.The Production Planner will take responsibility for planning customer requirements to achieve expected delivery dates and maximising efficiency with minimum inventory levels.What...
-
Production Planner
2 months ago
Blackwood, United Kingdom CV-Library Full timePRODUCTION PLANNER Opportunity to join a leading manufacturing organisation producing a variety of innovative technology solutions used across a variety of high technology sectors. The Production Planner will take responsibility for planning customer requirements to achieve expected delivery dates and maximising efficiency with minimum inventory...
-
Planner (Production)
7 months ago
Blackwood, United Kingdom Rhino Site Services Full time**Role**: Planner (production) **Location**:Blackwood **Salary**: £30,000 - £35,000 Rhino is working with our client in Blackwood area for a Planner who has experience within the food industry, you will be working with members of the supply chain to ensure supply of material is available, production schedules and customer demands are meet. You will...
-
Product Designer
7 months ago
Blackwood, United Kingdom Frontier Plastics Ltd Full time**Scope of Appointment**: **______________________________________** **Principal Accountabilities**: - Design and develop innovative solutions for the safe disposal of sharps and clinical waste, that meet current regulatory framework. - Create samples and working models for design testing, either by hand or using CAD prototyping equipment. - Physical...
-
Product Development Lead
2 weeks ago
Blackwood, Caerphilly County Borough, United Kingdom Hawk 3 Talent Solutions Full timeAbout the Role:\Helpers: Hawk 3 Talent Solutions are partnering with a renowned flooring company to find an accomplished NPD Manager. The successful candidate will lead the New Product Development function, driving business growth and enhancing product offerings.Main Responsibilities:Define range strategy to strengthen the value propositionManage the entire...
-
Aircraft Production Planner
1 month ago
Blackwood, Caerphilly County Borough, United Kingdom Linea Resourcing Ltd Full timeAt Linea Resourcing Ltd, we are seeking a highly skilled Aircraft Production Planner to join our team. This exciting role offers the opportunity to work in a fast-paced manufacturing environment with high volumes of NPI projects.The successful candidate will be responsible for managing MRP data, production schedules, and reconciliation. They will also liaise...
-
Product Quality Control Manager
5 days ago
Blackwood, Caerphilly County Borough, United Kingdom Vibe Recruit Limited Full time £26,000 - £28,000We are currently recruiting for a Food Safety and Compliance Officer to join our valued team at Vibe Recruit Limited. As a key member of our team, you will play a crucial role in ensuring that our products meet the highest standards of quality and safety.The salary for this position is around £27,000 - £29,100 per year, providing a comprehensive package...
-
Product Assurance Specialist
2 weeks ago
Blackwood, Caerphilly County Borough, United Kingdom Vibe Recruit Full timeJob Title: Product Assurance SpecialistWe are seeking a highly skilled Product Assurance Specialist to join our team at Vibe Recruit. As a Product Assurance Specialist, you will be responsible for ensuring the quality and safety of our products throughout the manufacturing process.The ideal candidate will have previous experience in food safety and quality...
-
New Product Innovation Lead
1 week ago
Blackwood, Caerphilly County Borough, United Kingdom Hawk 3 Talent Solutions Full timeAbout the Role: Hawk 3 Talent Solutions is partnering with a leading flooring company to find an experienced New Product Innovation Lead. The successful candidate will head up the NPD function, driving the product development lifecycle and ensuring timely launches.Key Responsibilities:To develop and implement a range strategy that enhances the value...
Product Manager CC Apps, Legal
1 month ago
Location(s): Birmingham, Bristol, London, Manchester
Internal Closing Date: Sunday 1st December
The Product Team
The role sits within our team, totalling circa 200 people with an annual revenue of £1.5 billion and serving BT's 1.2 million business customers including half of the FTSE 350. The products that sit within this area include our various cloud collaboration, inbound voice and customer contact products.
Your Mission
In this role you will own the success of the 5 year medium term plan for our Verint Workforce Optimisation product offering worth between £30-£40 million revenue per year. The product area is multifaceted used for both capturing customer interactions and for optimising the performance of contact centre teams. BT are a leading player in the contact centre space globally and if you are booking a flight, calling a bank, booking transport chances are BT are the ones managing the contact centre.
You will be need to have an impact from both a leadership (where we want to get to) and strategy (how are we going to get there) point of view.
What you will be doing
Managing the end to end product lifecycle including both strategy and delivery for our Verint Workforce Optimisation offering that sits within our portfolio of Customer Contact products (CCApps). This will include the introduction of all new product functionality. Outlining the strategic vision, stating where the product is going, how they will get there and why they will succeed. Creating governance of all new new policies/processes/strategies used by the designated portfolio segment. Migrating our business customers from legacy systems to new products that leverage modern technologies such as AI whilst mitigating all legal, contractual, or financial impacts to BT. Line managing a junior team member. Coaching, training, and mentoring of all staff through a commitment to continuous learning and reflection to ensure best practise. Leveraging diverse and inclusive thinking to maximise the effectiveness and success of teams, policies, practices, and products. Managing Projects by dividing tasks into sprint, frequently reassessing and adapting plans. Collecting and interpreting data in order to uncover patterns and trends. Responsibility for pricing and commercial management across all sales channels including quarterly P&L updates.
Experience needed for the role
Proven technical knowledge of cloud-based customer contact/customer experience products such as . Product management: End to end experience managing both new market launches and the in-life maintenance of existing product portfolios. Customer champion and insights driven: The ability to translate customer and market demand into product development and user experiences decisions, inc. requirements, and user stories. Plus, ability to use competitive analysis and customer insights to influence and validate portfolio plans. Commercial acumen: Strong financial literacy and the ability to develop and present a Business Case, Market Based Pricing and heavily lead vendor contract and commercial negotiations. Stakeholder management and relationship skills: Required to deliver successful product launches whilst collaborating with and providing status updates across Portfolio, Digital, Delivery, Finance, Legal, Sales and Service Operations teams. Able to manage stakeholders up to senior leadership level. Programme management: Ability to progress several required workstreams in parallel, as well as monitor, flag and mitigate risks; working towards key milestones and timeframes. Communication skills: Ability to talk to cyber security propositions in a way which will effectively resonate with SMB business owners and non-security experts. Quantitative analysis: Ability to make data-driven decisions, using product KPI’s and customer segmentation to break down and track progress towards business goals. Customer-Centric product discovery: Ability to prioritise and build a deep understanding of customer needs. This can be achieved through techniques such as customer journey mapping, empathy mapping, wireframing/prototyping. Growth mindset: Ability to stay ahead of market trends through a willingness to always explore new tech innovations. People management: Any experience directly line managing or at least coaching/mentoring people would be advantageous.
Benefits
Annual on target bonus 10% (personal and company performance multipliers) BT Pension scheme; minimum 5% employee contribution, BT contribution 10% 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. From 1 January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made. Life Assurance (4 x life cover pay) Direct share scheme Exclusive colleague discounts on our latest and greatest BT broadband packages 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans. My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers. Discounted EE TV including TNT Sport and the NOW Entertainment membership. Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. Volunteering days so you can give back to your local community. Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
