Band 4 Senior Administrator for Senior Nurse Team-Bath NHS House

1 month ago

Bath, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time

Job summary

This post provides administration support to the Senior Nursing Team, which currently includes the Head of Nursing Practice and Lead Nurses for Inpatient and Community Services and also the Internationally Educated Nurses Team.

The role is diverse and varied, including maintaining diaries and arranging meetings, taking formal minutes and keeping appropriate records, including databases, on the most up to date templates.

The Senior Nursing Team is responsible for setting and assuring nursing and clinical standards across the Trust, working with our operational colleagues. The team covers all aspects of nursing and wider clinical practice with particular focus on areas such as support to Matrons, Ward and Team Managers across the Trust, non-medical prescribing, safer staffing and support for our internationally educated nurses.

The role is part of the supportive and friendly Nursing and Quality Directorate and as such benefits from networking and mutual support opportunities with the wider administrative team which supports the whole directorate.

Please see the Job Description, Person Specification and Key Local Information for more information.

Main duties of the job

Excellent interpersonal skills

A sound knowledge of Microsoft Word processing, Excel and effective processing of data

The ability to organise key meetings, events and conferences

Able to prepare supporting documentation

Ability to take accurate minutes and actions

Prepare and present complex reports in a range of formats

Able to plan own workload to meet regular deadlines

Ability to be flexible and responsive

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Job description

Job responsibilities

To provide comprehensive administration and secretarial support to multidisciplinary teams, wards or departments including named medical staff, junior medical staff and the system-wide multi-disciplinary team.

There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. They will possess excellent working knowledge of all Microsoft Office systems including Word and Excel.

The post holder will be able to work to high standards and will be required to take personal details from people and upload onto the electronic patient record system (RiO). The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate.

The post holder will be expected to line manage others and will provide support and guidance for matters that are escalated to them by Clinical Services Administrators. The post holder will be expected to work without direct supervision and manage their own workload.

The post holder will be key in maintaining diaries and arranging meetings, taking formal minutes and keeping appropriate records on the most up to date templates. Their work is managed rather than supervised and they are accountable for their own actions manager is available for reference but generally, they will manager their own workload.

See job description and local key information attached.

Person Specification

Education and Qualification

Essential

NVQ 3 in Team Leader/Supervisor or similar relevant qualification or Equivalent competence acquired by experience and willingness to undertake NVQ 3 Team Leader/Supervisor qualification under the Trust Apprenticeship Scheme

Experience and Knowledge

Essential

Knowledge of the full range of routine and non-routine admin and secretarial procedures Excellent computer and IT skills to enable the production of reports and spread sheets. Experience of working as part of a team Experience of general office routine and filing systems Experience of supervising staff Experience of using specialist Intermediate theoretical knowledge of admin terminology and organisational procedures to enable problem solving etc.

Desirable

Administration experience in a health/social care setting

Skills and Abilities

Essential

Excellent communications skills, both verbal and written Ability to prioritise and work to conflicting demands Ability to problem solve Ability to deal with difficult situations Plan and prioritise own workload and the workload of others as required

Other Requirements

Essential

Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.

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