Customer Service Administrator

1 month ago


Bradford, United Kingdom Kings Security Full time
Key Purpose of the Job:

Working alongside all departments to provide customer support in a timely and efficient manner. Delivering excellent Customer Service to internal and external stakeholders.

Key Job Responsibilities:

  • To ensure prompt and accurate processing of customer requests whether received by telephone, written correspondence and electronically via e-mail and web portals.
  • To answer customer telephone calls ensuring our internal customer service standards are met.
  • To provide a positive experience for customers ensuring prompt and accurate information is recorded.
  • To liaise with all other departments and ensure information is passed in a timely manner
  • Complete Admin reports and tasks ensure we meet our stakeholders SLA’s.
  • Hotel Bookings
  • Sending Maintenance letters and booking in maintenances
  • Engineer Feedback Form
  • False Management
  • P1 SLA Report
  • Assist with URN applications and reinstatements.
  • Action and Resolve Services Queries to the Companies SLA
  • Any other reasonable requests from Your Line Manager and Supervisor



RequirementsEssential requirements for the job:
  • Customer focussed
  • Excellent telephone manner
  • PC Literate
  • Team player
  • Strong interpersonal and communication skills
  • Ability to prioritise workloads
  • Exceed all tasks given
  • Be an ambassador for Kings at all times, displaying quality and excellence in all dealings with external and internal customers and suppliers
  • Ability to work within a continually changing environment
Desirable requirements for the job:

  • Experience working on Cash4windows
  • Experience working on Sentinel plus




  • Bradford, United Kingdom Search Full time

    Customer Service Administrator Salary: £23,030 per annum + benefitsHours: Monday - Friday, with 1 in every 3 SaturdaysLocation: Bradford, West Yorkshire Permanent Role - Hybrid After 12 Weeks Do you want to be a part of a successful and well-established company with amazing company benefits? Our client is looking for someone who will fit into their...


  • Bradford, United Kingdom Hays Full time

    Customer Service Administrator- Bradford-Up to £25,000 Your new companyHays are working with a large and renowned company based in Bradford who are looking to appoint a Customer Services Administrator on a permanent basis. This is an exciting opportunity to work for an employee-centric business.Your new roleAs a Customer Services Administrator, your role...


  • Bradford, United Kingdom HAYS Full time

    Customer Service Administrator- Bradford-Up to £25,000 Your new companyHays are working with a large and renowned company based in Bradford who are looking to appoint a Customer Services Administrator on a permanent basis. This is an exciting opportunity to work for an employee-centric business.Your new roleAs a Customer Services Administrator, your role...


  • Bradford, United Kingdom Delifresh Ltd Full time

    **Customer Service Administrator** We have an exciting opportunity for a Customer Service Administrator based at our Head Office in Bradford. Our Customer Service function is the heartbeat of the business and is integral to the company’s success. As we look to evolve and take the department to the next level, we are looking for a passionate, fun, lively...


  • Bradford, United Kingdom Elite Personnel Services Limited Full time

    **Are you an experienced Customer Service Administrator seeking a fantastic new permanent job? Would you like the option to work hybrid? Is Bradford, West Yorkshire convenient for you? Would like to join one of the best employers in the area offering a great team working environment and extremely generous benefits package? If so, this could be the ideal job...


  • Bradford, United Kingdom NSG Group Full time

    As a member of the NSG Group, Pilkington is one of the leading glass suppliers in the UK. Our UK Merchanting Division based in Bradford, are now seeking two Customer Service Administrators to pro-actively process and communicate customer demands to the order fulfilment chain in a cost effective and timely manner, ensuring all issues are brought to a speedy...


  • Bradford, United Kingdom Pearl Plastics UK Ltd Full time

    Pearl Plastics UK LTD is looking to recruit an office based Customer Service Sales Administrator to join our friendly team based on the outskirts of Bradford. We are a local business that provides our customers with a fast and highly efficient service. We are looking for a hard working, self motivated individual that can work well under pressure. You must be...


  • Bradford, United Kingdom Kensa Contracting Full time

    As _**Administration and Customer Service Assistant**_ at Kensa Contracting your role will be to assist and support the Operations team on projects throughout the UK. You will play a vital role in dealing with callouts from clients across multiple schemes and allocating resources when required. You will be a part of a fast-growing business with support from...


  • Bradford, United Kingdom Butterfield Signs Ltd Full time

    We are expanding our customer service and administration team. Are you a conscientious self-starter who loves a challenge? This could be for you. The customer service role will require you to talk direct customers taking details and understanding what information they require. You will be able to understand and relay this information to your colleagues in...


  • Bradford, United Kingdom Santander Full time

    Customer Service Administrator | S1 | Customer Sales & Support | Bradford Country: United Kingdom **WHAT YOU WILL BE DOING** **Interested in part-time, job-share **and **flexible working? We want to talk to you!** **Join our community.** At Santander within Customer Sales & Support, we put the customer at the heart of every decision and customer...

  • Service Administrator

    3 months ago


    Bradford, United Kingdom JCT600 Full time

    **Job summary**: As a Service Administrator at our BMW/Mini dealership in Bradford, you will provide an efficient and effective administration service to the Service team. You will provide key back-office support to the Service team. Helping to ensure that every customer experiences the very best service from the moment they make contact with the dealership...


  • Bradford, United Kingdom Kings Security Full time

    **Key Purpose of the Job**: Working alongside all departments to provide customer support in a timely and efficient manner. Delivering excellent Customer Service to internal and external stakeholders. **Working hours**: 9am - 3pm Monday to Friday **Key Job Responsibilities**: - To answer customer telephone calls ensuring our internal customer service...


  • Bradford, United Kingdom Service Care Solutions Full time

    Job SummaryWe are seeking a highly organized and detail-oriented HR Services Coordinator to join our team at Service Care Solutions. As an HR Services Coordinator, you will play a vital role in supporting our HR processes, including administration, onboarding, and compliance. You will work closely with our HR Business Partner team to ensure seamless delivery...

  • Service Administrator

    3 months ago


    Bradford, United Kingdom Vertu Motors Full time

    **Vertu Land Rover Bradford** At Vertu Land Rover Bradford we are looking for a Service Administrator to join the team! We are offering a basic salary of £25,000 plus great company benefits! The general duties of the role: - Service work undertaken on the vehicle meets brand requirements - Submission of all invoiced jobs - Calling customers and helping...


  • Bradford, United Kingdom Service Care Solutions Full time

    Job SummaryWe are seeking a highly organized and detail-oriented HR Services Coordinator to join our team at Service Care Solutions. As an HR Services Coordinator, you will play a vital role in supporting our HR Business Partner team with administrative tasks, ensuring the smooth operation of our HR processes.Key ResponsibilitiesShared Services:Provide...


  • Bradford, United Kingdom Service Care Solutions Full time

    Job SummaryWe are seeking a highly organized and detail-oriented HR Services Coordinator to join our team at Service Care Solutions. As an HR Services Coordinator, you will play a vital role in supporting our HR Business Partner team with administrative tasks, ensuring the smooth operation of our HR processes.Key ResponsibilitiesShared Services:Provide...


  • Bradford, United Kingdom Kings Security Full time

    Key Purpose of the Job:Working alongside all departments to provide customer support in a timely and efficient manner. Delivering excellent Customer Service to internal and external stakeholders.Key Job Responsibilities:To ensure prompt and accurate processing of customer requests whether received by telephone written correspondence and electronically via...


  • Bradford, United Kingdom Kings Security Full time

    Key Purpose of the Job:Working alongside all departments to provide customer support in a timely and efficient manner. Delivering excellent Customer Service to internal and external stakeholders.Key Job Responsibilities:To ensure prompt and accurate processing of customer requests whether received by telephone written correspondence and electronically via...


  • Bradford, United Kingdom Kings Security Full time

    Job DescriptionKey Purpose of the Job:Working alongside all departments to provide customer support in a timely and efficient manner. Delivering excellent Customer Service to internal and external stakeholders.Key Job Responsibilities:To ensure prompt and accurate processing of customer requests whether received by telephone, written correspondence and...


  • Bradford, United Kingdom Kings Security Full time

    Key Purpose of theJob:Workingalongside all departments to provide customer support in a timelyand efficient manner. Delivering excellent Customer Service tointernal and externalstakeholders.KeyJobResponsibilities:Toensure prompt and accurate processing of customer requests whetherreceived by telephone written correspondence and electronically viaemail and...