Information Analyst

2 weeks ago


Bury St Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full time

Job summary

The Information Services department are responsible for producing the reporting requirements for NHS England, Regional Health Teams, Integrated Care Board (ICB), regular internal reporting, BI dashboards and adhoc reports.

The analysts support the operational divisions within the trust, to ensure all data is accurate, timely and appropriate to their needs.

Reporting is produced from a range of data sources and published in several different formats.

Job responsibilities

Under supervision, the completion of statutory returns to NHS England, Regional Health Team and Integrated Care Board (ICB) within the required deadlines and to the department standard.

Carry out information collation using SQL, Excel, Business Objects or other relevant tools, on corporate and departmental data.

Provide support and cover for the Senior Information Analyst as required.

Support the whole Information Team in cross checking work and highlighting any problems or errors in production.

Supervise the divisional workload using the in-house recording system for workload distribution.

Respond to requests for ad-hoc, FOI or routine information and presenting the data in an easy and readable format, adhering to the department standard and to ensure exceptions and problems are escalated where appropriate.

Combine data from multiple systems to enable analysis and reporting.

Carry out data upload or data entry into spread sheets and databases as required to provide internal and external information.

Support corporate reporting for performance management, service redesign or commissioning purposes.

Support validation and data quality standards within the Trust.

Ensure that confidentiality and security considerations are met , anonymisation of patient or staff data, use of secure data transfer methods.

Follow, maintain and update the Standard Operating Procedures that are in place within the department.

To be aware of and comply with departmental procedures.

Any other duties that may be defined by the Information Manager/Senior Information Analyst.

Person Specification

Education & Qualification

Essential

Education to Diploma Level or equivalent relevant experience

Desirable

Microsoft Office Training

Experience & Knowledge

Essential

Understanding the principles of data manipulation and validation of information produced Knowledge of security and principles of confidentiality Experience of presenting reports to a variety of audiences

Desirable

Use of MS Reporting Services Use of Business Objects Experience of an office working environment Experience of working within the NHS Knowledge of NHS datasets Experience of using SQL

Skills & Abilities

Essential

Excellent Keyboard and IT skills Advanced Use of Excel Able to collate, analyse and interpret numerical and textual information Able to prepare and present reports in different formats Proven numerical ability Able to understand and discuss different data queries Excellent interpersonal skills Able to maintain information systems under supervision

Desirable

Able to identify, define and develop information requirements Able to train / assist different staff members on computer-based applications Maintenance of Standard Operating Procedures

Personal Qualities

Essential

Works well within a team Attentive to detail and accuracy Able to work to tight timescales and deadlines Able to learn new skills and take a proactive role in improving the services the information team provides Can use own initiative where appropriate Systematic in approach Ability to cope under pressure and remain calm Evidence of good attendance and timekeeping

Desirable

Able to work alone when required Flexible approach to working hours/duties
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