Receptionist & Admin Support

3 weeks ago


Market Drayton, United Kingdom Frontier Agriculture Full time

We are looking for a Receptionist and Admin Support to join the BCW team, based at Market Drayton, on a permanent, full-time basis. We are open to part-time hours as well, with flexibility for holiday cover.

You will often be the first point of customer contact, ensuring that the customer (internal or external) is given an exemplary, industry leading professional impression of Frontier Agriculture.

The Benefits

Competitive salary
25 days holiday per calendar year with option to purchase 5 more days
Dedicated Learning & Development team to support you and your career
Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total)
Increased Maternity, Paternity & Adoption leave benefits for eligible employees
Life Assurance scheme and pension plan with employer contributions of up to 7%
Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers

About You

Excellent telephone manner and ability to deal effectively with customers enquiries
Proven organisational and administrative skills
Demonstrated problem solving ability
Strong IT skills
Good written & verbal communication skills
Ability to manage various tasks and changing priorities at short notice
Focused on using skills, training and experience to the benefit of the customer
Working to put the customer at the heart of everything we do
Self-motivated and tenacious
An effective team player
Solution focused

Your Role

As a Receptionist & Admin Support your role will involve:

Answering all calls into the business and dealing with callers in a courteous and professional manner.
Forwarding calls to the appropriate department, taking messages and forwarding in a timely manner
Being the first point of contact for visitors to the business. Welcoming and greeting all visitors onto site, ensuring all health and safety/signing in and out procedures are adhered to.
Filing of invoices and delivery notes
Posting month end invoices to customers
Booking meeting rooms
Providing administrative support as required
Reconciling the shop receipts and global pay spreadsheet daily
Adhoc administration duties to assist the Office Manager

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