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Internal Commercial Sales Executive
3 months ago
Coopers Fire design, manufacture, install and service innovative and bespoke Smoke and Fire Curtains for buildings. Our mission is to save lives through quality and innovative products and to raise awareness of effective fire protection solutions.
Every day we put a lot of effort into making sure our colleagues are in an environment where they can work hard, be great and have fun along the way. Our values are Integrity, Pride and Passion, Teamship and Pioneering and we really mean it We genuinely get excited when people are doing what they do best and are enjoying their day. We nurture and support our colleagues’ development, encourage and embrace each other’s opinions, challenge the status quo and always work together to lead the market through innovation and protect life.
We are looking for a Internal Commercial Sales Executive to maximise sales and order intake at the required margins by identifying new commercially related opportunities, generating leads and converting the leads into firm orders.
DUTIES AND RESPONSIBILITIES
- Seek, research and develop new UK, non-residential market opportunities for the company’s products and services.
- Progress all UK, non-residential sales enquiries and make every effort to convert the lead into an order at the required margins.
- Engage with architects, designers, specifiers and contractors with a view to generating and/or converting a quotation.
- Carry out all quotation follow-up calls or contact via the use and management of the company’s Customer Relationship Management (CRM) and ERP systems.
- Receive and process orders, and pass to the company’s commercial department.
- Utilise and contribute to the information held on the CRM to create new business and convert opportunities.
- Identify new market opportunities for lead generation, new product development and potential business ventures.
- Attend any required design or pre-start site meetings.
- Utilise construction industry marketing information software to achieve an improvement on quotation conversion.
- Support and liaise with the company’s estimating department relating to building design and construction contractor enquiries and quotation requests.
- Support and liaise with the company’s marketing department relating to requests for product information, web leads, PR opportunities and exhibitions/CPD opportunities.
- Carry out as required or necessary all sales and Continuous Professional Development (CPD) presentations.
- Support visits by customers, designers and authority bodies to the company’s premises and/or reference sites.
- Ensure any orders won have a clear definition of all terms and conditions, comprehensively cover the customer requirements, meet the margin requirements and the quote is unambiguous in what is and is not included in the price.
SKILLS AND EXPERIENCE
Essential:
- Previous and proven sales experience with manufacturing products designed specifically for the Construction industry
- Knowledge of building contractor tender process and the associated documentation
- Ability to learn and respond to technical information enquiries
- Ability to read project design drawings
Desirable:
- Worked in a manufacturing environment
- Worked in a project orientated or heavily bespoke product environment
- Fire and/or Safety Background
ATTRIBUTES
- Results driven
- Good negotiator
- Good communicator
- Customer focus approach
- High energy
- Able to take pressure
- Understanding and empathy with the construction industry
- Tenacious
- IT literate
- Team player
- Technically minded
- Passion and pride in the work carried out and areas of responsibility
- Practical
BENEFITS
- Competitive salary – available upon request
- Free hot drinks
- Ample free onsite parking
- Cycle to work scheme
- Early finish and dress-down Fridays
- Above average Holiday allowance with the option to purchase additional holiday
- Company social events
- Friendly and supportive environment
- Holistic approach to work
- Working for a company who cares about you as an individual and not just a cog in the machine