Business Support Administrator

4 months ago

Denton, United Kingdom HFL Building Solutions Group Full time

HFL Building Solutions is one of the UK's foremost building services companies. We have an enviable reputation for the reliable delivery of cost and energy efficient building management, operational and technical solutions for businesses of all shapes and sizes - from retail parks to leisure complexes, educational establishments, and commercial properties.

 

We're looking for an experienced administrator to join our Team. 


        Generate callout tasks to HFL engineers or Subcontractors.

        Raise purchase orders for subcontractors.

        Raise purchase orders for parts when requested from HFL engineers.

        Liaise with relevant contract managers for sites they manage.

        Accurate data input into our Maximo system

        Notify and keep clients and contract managers up to date.

        Chase ETA's, updates and reports following callouts attended.

        Generate follow up work orders where callouts require quoted further works.

        Maintain the callouts inbox.

        Maintain incoming phone calls, transfer to relevant person / team as required.

        Liaise with planning team for HFL callouts - engineers available.

        Data management - filing emails correctly

Update client systems

Knowledge, skills & experience

        Previous administration experience

        Shows an enthusiastic approach with the ability to use own initiate to solving problems.

        Strong organisational skills and ability to handle multiple tasks in a fast-paced environment.

        Ability to make decisions in a timely fashion, coupled with the ability to investigate and weigh alternatives while understanding root cause analysis/risk mitigation strategies.

        Supply chain/Facilities/Hard services understanding and awareness.

        Proficient in Microsoft packages.

        Highly organised and can manage several projects at same time.

        Flexible, fast thinking and conscientious.

        Excellent attention to detail.


Locations, Hours and Benefits  

        40 Hours, Monday to Friday

        Based in HFL Head Office, Denton

        23 Holidays plus 8 days bank holidays

        Free on-site parking

        Regular company socials

Generous company pension scheme


Here at HFL we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.


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