Pharmacy Technician

3 months ago

Swindon, United Kingdom Hawthorn Medical Centre Full time

Job summary

We are looking for a pharmacy technician tojoin our team at Merchiston Surgery and Hawthorn Medical Centre with a passionfor primary care and working with our patients and staff. You will join a PCNpharmacy team of experienced pharmacists, pharmacy technicians and a pre-registration pharmacist. There is an ethos of support andopenness to pushing boundaries to keep growing the role of the pharmacytechnician. Working with us will bringyou a varied role with lots of opportunities to learn new skills, including theCPPE PCPEP pathway.

Main duties of the job

Daily prescription queries

Providing support to Clinical Pharmacists in managing daily patient prescription requirements. To include the resolution of patient / pharmacy queries. In particular focusing on:Out of stock medications , Pharmacy queries ,ETP queries

Discharge Summaries

Managing and processing discharge summaries and clinical letters.

Undertaking patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.

Reviewing Patient Medication

Running Medication Review clinics either patient facing or virtually, including in Care Homes.

To include carrying out medicines optimisation tasks including effective medicine administration ( checking inhaler technique), supporting medication reviews and medicines reconciliation.

Providing specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.

MHRA Alerts

Managing MHRA alerts and actions, including leading the receipt and understanding of the alert, communicating with PCN contacts and completing all associated actions.

Audits

Undertaking clinical audits, supporting quality improvement measures and contributing to QOF and enhanced services.

Assisting in the delivery of medicines optimisation incentive schemes and patient safety audits.

About us

Working at Merchiston and Hawthorn surgeries you will join a strong team of pharmacists, pharmacy technicians, GPs, nurses and paramedics in a supportive environment to do the best we can for our patients.

Job description

Job responsibilities

Please see the attached job description for more information on what the job entails at the practices.

Person Specification

Qualifications

Essential

Professional registration with GPhC BTEC/NVQ level 3 or equivalent in pharmaceutical sciences Evidence of continued professional development (CPD)

Desirable

Previous experience working in Primary Care Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy

Experience

Essential

Relevant advanced theoretical and practical knowledge of general practice and evidence-based medicine An appreciation of the NHS agenda and government targets Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation Good clinical pharmacy knowledge including terminology. An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing Knowledge and understanding of pharmacy law and ethics and current legislation.

Desirable

Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges

Skills and competencies

Essential

Computer literate with an ability to use the required GP clinical systems (desirable) and Microsoft office packages (essential) Able to analyse and interpret prescribing data. Has attention to detail, able to work accurately, identifying errors quickly and easily Able to effectively manage allocated resources. Works effectively independently and as a member of a team Flexible approach to meet service needs and ensure a stakeholder focused response. Self-motivated and proactive Continued commitment to improve skills and ability in new areas of work. Able to undertake the demands of the post with reasonable adjustments if required Independently mobile to be able to work across several sites and travel to meet with stakeholders. Adaptability, flexibility and ability to cope with uncertainty and change. Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritize effectively whilst also supporting others Excellent time keeping and prioritisation skills Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines. Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems. Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience. Excellent verbal and written communication skills Influencing and negotiating skills

Desirable

Presentation skills

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