Client Care Coordinator

3 weeks ago


Manchester, United Kingdom MSI Reproductive Choices Full time

Job summary

TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK;

PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK

Main duties of the job

The Client Care Coordinator role is made up mainly administrative tasks which can include carrying out Phone Consultations, data processing, record archiving, reception desk management and liaising with clients during their care with MSI UK. This list is not exhaustive and progression opportunities are based on competencies.

Working within our main clinic you will be joining a friendly team of both clinical and non-clinical colleagues who empower our clients to make reproductive choices that are right for them. As a Client Care Coordinator, you will be provided with bespoke training, tailored to equip you in assisting with safe and effective abortion care to our clients. Previous experience of working within sexual and reproductive health is not a requisite of this role.

About us

We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work life balance.

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

Job description

Job responsibilities

Person Specification

Experience

Desirable

Experience of working in a Contact Centre

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