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Membership Administrator

2 months ago

London, United Kingdom 67 Pall Mall Full time

About 67 Pall Mall

We are currently recruiting for a Membership Administrator to join our team at 67 Pall Mall.

This is an ideal opportunity for you to join a great team of professionals. We are looking for a truly passionate professional looking to develop their career. 

The restaurant itself is a beautiful, uniquely designed space with bespoke tableware & one of the largest wine lists in the country.


An exciting opportunity has arisen for a Membership
Administrator to join the Finance Team for 67 Pall Mall.

As Membership Administrator you
will assist both, the Finance team and the membership team, in the following:


  • Processing all aspects of sales accounts for all Club Members 
  • Ensuring prompt distribution of sales statements on a monthly basis
    and during renewals period to all Members 
  • Processing all sales payments including direct debits, credit card
    payments and bank transfers 
  • Credit Control - in conjunction with the Club secretaries, ensure
    debt is recovered in a timely manner across all Clubs
  • Prompt and efficient management of all Member enquiries relating to
    their sales accounts via phone, email or letter 
  • Accurate and timely allocation of all payments to Member accounts
    on the database 
  • Assisting with Member enquiries relating to their Club subscription
    fees when necessary 
  • Prepare reports to the membership managers/directors
  • Weekly banking of all cheques sent for payment of sales
    accounts 
  • Liaise with Accounts team to ensure effective integration with
    finance procedures
  • Database reporting and administration 
  • Reconciliation of On Account and Subs settlement from payment
    portals and preparation of import journal
  • Assisting Membership team with Membership financial admin
  • Ad hoc work in Support of Group Accounts receivable team


The ideal Membership Administrator will
have: 


  • Extensive experience working with a CRM database
  • Excellent numeracy skills with good analytical skills 
  • Extensive experience of working with customers / clients / members
    directly with account / booking queries 
  • Previous accounting experience
  • Proven track record in preparing Management/Executive reports 
  • Excellent communication skills both verbal, written and on the
    telephone 
  • Excellent attention to detail and the ability to prioritise tasks
    and meet deadlines 
  • Be highly motivated, with the ability to work within a small,
    process driven team 
  • Excellent computer skills across Microsoft Office – Word, Excel,
    Outlook and databases




BenefitWhat is on offer for our Marketing Coordinator
  • Staff food on duty  
  • 29 days holiday  
  • WSET offered as well as other training qualifications 
  • Pension scheme 
  • Dedicated training from our managerial team 
  • Summer social and Christmas event 
  • Generous staff discount at the club  
  • Discount at for staff purchases  
  • Cycle to Work Scheme 


If you want to be part of the most exciting private
members’ clubs in London, we would love to hear from you


67 Pall Mall prides itself on maintaining equal opportunities for all employees.