Current jobs related to Customer Service Advisor – French - SouthendonSea - Ventrica


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Advisor - French LanguageWe are seeking a skilled Customer Service Advisor to join our team, providing exceptional support to our customers in the French language.Key Responsibilities:Provide outstanding customer service via telephone, social media, webchat, and emailAct as a brand ambassador for Tommee Tippee, upholding their values and...


  • Southend-on-Sea, United Kingdom Ventrica Full time

    French Customer Service Advisor We are looking for an exceptional Customer Service Advisors to join our contact centre on a permanent basis. What will I do in the role?  The first point of contact for all customer queries Brand ambassador for your client Provide outstanding customer service across telephone, social media, webchat and email ...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    About the Role:We are seeking a highly ambitious and customer-focused individual to join our team as a Customer Service Advisor - French. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide outstanding...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    About the Role:We are seeking a highly ambitious and customer-focused individual to join our team as a Customer Service Advisor - French. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide outstanding...


  • Newark on Trent, United Kingdom CV-Library Full time

    French Speaking Customer Service Advisor (Must be able to speak fluent French ) Location -Newark C£24,800-£25,800 Hybrid or onsite (depending on expereince) working across 5 out of 6 days a week with some weekends involved (Typically a Saturday, must be able to work min. 1 in 2 weekend shifts) Working hours between 05:30-22:00, Monday -...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - FrenchWe are seeking a highly ambitious customer service representative who is fluent in French and has excellent communication skills.As a key member of our team, you will be responsible for providing outstanding customer service across telephone, social media, webchat, and email.Key Responsibilities:Provide a 'can do'...


  • Southend-on-Sea, United Kingdom Ventrica Full time

    Join our mission to support our customers on their parenting journey, whoever they are, however they do it, we’re here for them! If you are a Customer Service expert searching for your next challenge, then look no further. We have an opportunity working within our dynamic team playing a crucial part in maintaining the highest standards of service,...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - FrenchWe are seeking a highly motivated and ambitious customer service representative to join our team. As a customer service representative, you will be the first point of contact for all customer queries, providing outstanding service across telephone, social media, webchat, and email.Key Responsibilities:Have a 'can do'...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - French Language ExpertWe are seeking a highly skilled and ambitious customer service representative to join our team. As a French language expert, you will be the first point of contact for our customers and will be responsible for providing outstanding customer service across various channels.Key Responsibilities:Provide...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - French Language ExpertWe are seeking a highly skilled and ambitious customer service representative to join our team. As a French language expert, you will be the first point of contact for our customers and will be responsible for providing outstanding customer service across various channels.Key Responsibilities:Provide...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Representative - French Language ExpertWe are seeking a highly skilled and fluent French speaking customer service representative to join our team at Ventrica. As a customer service representative, you will be the first point of contact for our customers, providing exceptional service and support via telephone, social media, webchat, and...


  • Newark on Trent, Nottinghamshire, United Kingdom TurnerFox Recruitment Full time

    French Speaking Customer Service AdvisorAre you a fluent French speaker with excellent customer service skills? We are seeking a customer service advisor to join our team at TurnerFox Recruitment.Key Responsibilities:Answer and respond to incoming telephone calls and emails from French and English business customersProvide first line technical support and...


  • Southend-on-Sea, United Kingdom CV-Library Full time

    Our client is recruiting for a Customer Service Coordinator on a permanent basis based in Southend. This role is purely office based. You will need excellent Excel skills, strong administration ability and good customer service skills. You will be required to work shifts Monday- Friday between 8-6PM - i.e. 8-4/9-5/10-6 this would be on a rota basis. Please...


  • Southend-on-Sea, United Kingdom Lifestyle Department Store Full time

    We're expanding the team! You will be part of the online team, reporting directly to the Marketing Manager. You will be responsible for assisting the online and instore teams. You will be the first point of contact for our online customers & the go to for our instore customer queries. The focus will be on your ability to have conversations with customers...


  • Stockton-on-Tees, United Kingdom French Selection Full time

    Stockton-On-Tees Ref: 5397F **COMPANY PROFILE** Our client is a well-established company providing market research. **RESPONSIBILITIES** **French speaking Editing Executive** **Salary: £24,000 p.a. to £26,000 p.a.** **Location: Stockton-On-Tees, Durham** At commutable by car from: Middlesbrough, Durham, Sunderland, Wolviston, Darlington, Hartlepool,...


  • Southend-on-Sea, United Kingdom Lifestyle Department Store Full time

    We're expanding the team! You will be part of the online team, reporting directly to the Marketing Manager. You will be responsible for assisting the online and instore teams. You will be the first point of contact for our online customers & the go to for our instore customer queries. The focus will be on your ability to have conversations with customers...


  • Southend-on-Sea, United Kingdom Lifestyle Department Store Full time

    You will be part of the online team, reporting directly to the Marketing Manager. You will be responsible for assisting the online and instore teams. You will be the first point of contact for our online customers & the go to for our instore customer queries. The focus will be on your ability to have conversations with customers in a confident, friendly and...


  • Southend-on-Sea, United Kingdom Lifestyle Department Store Full time

    You will be part of the online team, reporting directly to the Marketing Manager. You will be responsible for assisting the online and instore teams. You will be the first point of contact for our online customers & the go to for our instore customer queries. The focus will be on your ability to have conversations with customers in a confident, friendly and...


  • Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Advisor – Dutch We are looking for highly ambitious customer service advisors who aren’t afraid to go above and beyond. You’ll have a clear understanding of what constitutes great customer service and be able to deliver this effortlessly. As our employee, you’ll be reliable, punctual, and flexible, appreciating that getting...


  • Southend-on-Sea, United Kingdom Ventrica Full time

    Customer Service Advisor – Italian We are looking for highly ambitious customer service advisors who aren’t afraid to go above and beyond. You’ll have a clear understanding of what constitutes great customer service and be able to deliver this effortlessly. As our employee, you’ll be reliable, punctual, and flexible, appreciating that...

Customer Service Advisor – French

2 months ago


SouthendonSea, United Kingdom Ventrica Full time

Customer Service Advisor – French

The Role/Candidate:
Within this role, you can expect to work with people who share a genuine passion for our customers, our collections, and our brand identity. We are inclusive of everyone.

We are looking for highly ambitious customer service advisors who aren’t afraid to go above and beyond.

You’ll have a clear understanding of what constitutes great customer service and be able to deliver this effortlessly.

As our employee, you’ll be reliable, punctual, and flexible, appreciating that getting the job done well and to the high standards expected will mean being prepared and ‘going the extra mile’.

And of course, you’ll have excellent communication skills – written and verbal.

With products which have enjoyed worldwide success, breaking records, working alongside world-renowned brands could be the next step in your career 

The customer service team are dedicated and strive to inspire our customers during their experience with us. 

What will I do in the role?

Have a ‘can do’ attitude The first point of contact for all customer queries Brand ambassador for your client Provide outstanding customer service across telephone, social media, webchat and email Make sure the customer is at the heart of every conversation

What do I need?

Experience working for a retailer  Experience working in a luxury background  Experience within any of the following: Beauty, Cosmetics, Fashion  A desire and genuine enthusiasm for delivering excellent customer service ensuring an empathetic approach  Outstanding social service etiquette, with the ability to be versatile in your approach to adapt your style for each customer  Strong written and verbal communication skills  Works well within a team  Confident IT skills  Flexibility, professionalism, drive, ambition, and willingness to learn  Great attention to detail and highly organised  Fluent in French C2 Level of English required

Education/Studies:

Not essential, but beneficial)

Graduated from the Fashion Retail Academy Communication Fields, such as Marketing/PR/Advertising Make-up Artists Qualifications in Dermatology or Skincare

Working Hours:

Full time – 40 hours per week Between 09:00am - 07:00pm Monday to Saturday Start date 21st October 2024 until 31st January 2025