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Senior Programme Officer – Enabler Workstreams

4 months ago


Wembley, United Kingdom Central and North West London NHS Foundation Trust Full time

Job summary

Brent Integrated Care Partnership has a number of exciting opportunities available, supporting the borough based partnership to deliver its objectives in a changing and evolving health and care landscape. We have 11 roles available, hosted by CNWL but working as part of a wider partnership of health and care organisations in Brent.

About the Roles

Most of the roles available are being advertised on a permanent basis, but others are being advertised on a fixed term 12-month basis, due to changing needs within the organisation over time. The current roles are available on trac jobs are below with reference numbers :

333-J-M-0186 - Senior Programme Officer - Mental Health (Band 7, permanent)

333-J-M-0190 - Programme Officer - Mental Health Access and Demand (Band 6) - fixed term for 12 months

333-J-M-0189 - Executive Assistant to the Managing Director of the ICP - Band 5 (Permanent)

333-J-M-0188 - Project Officer - Children's Workstreams (Band 6) - fixed term for 12 months

333-J-M-0181 - Head of Neighbourhoods and Integration - Band 8C (permanent)

333-J-M-0182 - Delivery Officer x 2 - Band 5 (fixed term for 12 months)

333-J-M-0183 - Primary Care Workforce Manager - Band 7 (fixed term for 24 months)

333-J-M-0184 - Director of Systems Improvement and Delivery (band 9 , permanent

333-J-M-0185 - Programme Manager - Community Services and Long-Term Conditions (Band 8a)

Main duties of the job

The Senior Programme Officer will play a pivotal role in supporting the Head of Integration in the transformation of services in the Borough of Brent. This role involves extensive collaboration with stakeholders, including voluntary community sector enterprises, social care, health, and residents, to ensure the successful delivery of integrated neighbourhood teams and services. The individual will be responsible for mapping services, identifying improvement opportunities, and developing detailed plans for service co-location and integration.

A commitment to involving patients and the public in the decision-making process is integral to this role. This involves actively collaborating with local residents to shape and co-produce services. All staff, particularly those engaged in the development or delivery of local services, are expected to engage effectively with the public and stakeholders, attending and administratively supporting meetings and responding to enquiries as needed.

About us

Brent Integrated Care Partnership(Brent ICP) brings together health and care organisations from across the borough. It aims to work collaboratively with all the health, care and wellbeing organisations that serve the community of Brent.

The partnership includes:

Brent Council

London North West University Healthcare NHS Trust

Healthwatch Brent

Central London Community Healthcare NHS Trust

Central and North West London NHS Foundation Trust

North West London ICB/ ICS

The ICP is dedicated to improving the health and wellbeing of residents and is committed to working with all of our diverse communities to ensure everyone's needs are met.

We aim to place the resident at the heart of health and care services in order to tackle health inequalities together - working as equal partners and with a collective goal to improve the wellbeing of everyone in Brent.

Because we want the roles to be available to people from a range of different professional backgrounds, these roles are being advertised in CNWL and at Brent Council. The roles will be based at Brent Civic Centre in Wembley, and will involve 3 days working in the office per week, with home working available for the other days.

Job description

Job responsibilities

1. MAIN DUTIES AND RESPONSIBILITIES

Service Mapping and Improvement

Support the lead in mapping services to geographical footprints across the Borough.

Identify opportunities for service improvement and patient outcomes through the co-location of services, closer to home.

Develop detailed delivery plans for each of the 5 neighbourhoods/connect areas in Brent.

Integrated Pathways and Infrastructure

Assist in the development of options for improving various services and creating integrated pathways.

Work with stakeholders to ensure agreement on a shared vision for integrated services.

Champion the ethos of co-production, especially with residents in the neighbourhoods.

Stakeholder Engagement

Support the delivery of stakeholder engagement activities to ensure program buy-in across the system.

Provide and receive highly complex, highly sensitive or highly contentious information to stakeholders, including that relating to financial flows or contractual set-ups relating to Primary Care Networks (PCNs) and Integrated Neighbourhood Teams (INTs) or proposals on new contractual models supporting INTs

Foster co-production with partners, ensuring resident involvement in decision-making processes.

Promote ways of working that are conductive to the development of INTs and use persuasive skills, where sometimes the postholder will encounter resistance or need to resolve conflicting opinions to present a way forward.

The postholder will also be required to present to stakeholder groups such as the GP forum or patient groups about the latest technological developments in ICT related to primary care or to ICT interfaces across the system.

Project Management

Develop and design the implementation plan, adhering to agreed timescales and milestones.

Project manage key enablers such as workforce and OD, estates optimisation, ICT connectivity, and digitalisation.

Hold extensive experience relating to project management including the various stages according to the PRINCE 2 methodology such as project initiation, planning a phase, managing a stage boundary etc.

Where required, supporting the development of business cases to the ICP Partnership or to the ICB to develop requests for investment into INTs or enabler workstreams

The postholder will evaluate conflicting information made up of several components to be analysed and be capable of making an independent judgement about what that information means and be able to judge it accordingly and act with autonomy to determine a way forward.

Person Specification

Values and Behaviours

Essential

Promotes equality and diversity in the workplace and (where applicable) in recruitment processes, ensuring equal opportunities for all people with protected characteristics

Education & Qualifications

Essential

Relevant professional qualification at a Masters degree or equivalent level of experience. Project management qualification, or equivalent experience in programme/project delivery roles

Desirable

Evidence of Continuing Professional Development

Experience

Essential

Experience in leading transformation projects within health and/or social care settings. Proven experience in stakeholder, largely community engagement and co-production

Desirable

Knowledge and experience across a range of relevant areas, including: finance, contracting, people management and project management.