Housing Concierge Officer
7 months ago
4Recruitment Services are seeking a Housing Concierge Officer to assist our client based in Wembley
A Concierge Officer is required to work within a mixed tenure scheme. This position is primarily customer focused, meet and greet all visitors to reception with a helpful attitude. A background in working at a residential development or other front of house roles is highly desirable.
**DUTIES AND RESPONSIBILITIES INCLUDE**:
- Service to residents is of the upmost importance at this development. The Concierge Officer is to meet and greet residents and visitors, answer enquiries by telephone or callers to the desk.
- Assist residents, guests and visitors with job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover.
- The Concierge Officer must ensure that the highest levels of customer care and service are maintained at all times. Deal effectively with complaints, take the correct action and remain courteous at all times.
- Ensure effective security of residents and the building at all times including manning any CCTV, undertaking patrols of the development and aid the smooth running of car parking facilities.
- Programming and issuing of access control fobs and handling payments from residents.
- The Concierge should check and screen all visitors and guests and any contractor staff, ensuring they have permission to be present in the building. Report any suspicious/unusual behaviour to the Neighbourhood Services Manager or Senior Manager.
- Correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency.
- Responsibility for all deliveries to main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. The Concierge Officer should notify residents of any deliveries to arrange collection from the front desk.
**ESSENTIAL REQUIREMENTS**:
- Experience of providing a residential concierge service or other similar front of house roles.
- Experience of providing excellent customer services
- Able to complete basic paperwork e.g. incident logs.
- Able to work with little supervision sometimes in pressurised situations.
- Ability to deal with people with tact and diplomacy with confidence especially in difficult or challenging situations.
- An understanding of basic building maintenance issues to ensure accurate reporting of repair defects.
**What we offer**:
- 24 hour one on one specialist consultant based within your geographical area
- 4Recruitment Services Employee Benefits Programme
- Our own dedicated payroll support ensuring you get the full benefits of your payment
**Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.**
**Job Description
-
Housing Concierge
7 months ago
Wembley, United Kingdom BDS Full timeBDS are currently recruiting for an experienced concierge to join a small team in a new housing development in Wembley. This position is primarily customer focused, meet and greet all visitors to reception with a helpful attitude. A background in working at a residential development or other front of house roles is highly desirable. Key responsibilities...
-
Concierge
7 months ago
Wembley, United Kingdom Pertemps Network Group Full time**Job Description**: **Location**: Peabody Trust **Working Hours**:Shift patterns: 8am - 4pm and 4pm - 12am. Monday to Sunday **Purpose**: We are seeking a Concierge Officer to join our team at Williamson Heights, a mixed tenure scheme in Brent. This role is customer-centric, focusing on providing a welcoming environment for all visitors and residents....
-
Concierge
2 weeks ago
Wembley, United Kingdom CV-Library Full timeWe are seeking a hardworking and reliable individual to work at a luxury residential development within North West London. This is a full time permanent role (Monday-Friday) paying up to £32K per annum. What are we looking for in a Concierge? Experience as a residential concierge is desirable but not essential. We are seeking somebody with great...
-
Night Concierge Saturday and Sunday
6 months ago
Wembley, United Kingdom Abbatt Property Services Full timePermanent - Wembley, London - Up to £14150 per annum **Job Title**:Night Concierge - Saturday and Sunday **Location**:Wembley **Hour of work**:Saturday and Sunday 7:00pm to 7:00am **Salary**:£14,150 **Profile**: One of our main clients are seeking a Night Concierge to join their team based at a residential development in Wembley. They are one of the...
-
Day Concierge
3 weeks ago
Wembley, North West London, United Kingdom Residential Living Recruitment Ltd Full timeResidential Living Recruitment are working with an award-winning Build to Rent developer who are seeking a number of Day Concierge / Resident Host in supporting within Resident Services. You will be providing excellent customer service supporting residents from move-in to move-out. This role involves working front of house and will include a lot of resident...
-
Housing Officer
5 days ago
Wembley, United Kingdom Ackerman Pierce Ltd Full timeMy client is seeking an experienced Housing Officer to be able to successfully manage their own patch. The Housing Officer will be responsible for Anti-Social Behaviour (ASB) cases alongside tenancy matters. The client understands the pressures of the position and is keen to support all team members in a comfortable working condition.The team are looking for...
-
Day Concierge
3 weeks ago
Wembley, United Kingdom Residential Living Recruitment Ltd Full timeResidential Living Recruitment are working with an award-winning Build to Rent developer who are seeking a number of Day Concierge / Resident Host in supporting within Resident Services. You will be providing excellent customer service supporting residents from move-in to move-out. This role involves working front of house and will include a lot of resident...
-
Housing Officer
4 weeks ago
Wembley, United Kingdom CV-Library Full timeEmergency Housing Officer Wembley Job Role The Emergency Housing Officer deals with the day-to-day supply of emergency accommodation as well as the placement of households in urgent housing need into emergency accommodation. The officer will also be responsible for verification of occupancy of emergency units, cancellation and movement of households...
-
Housing Officer
4 days ago
Wembley, United Kingdom Hatched Recruitment Group Full timeEmergency Housing OfficerWembley Job Role The Emergency Housing Officer deals with the day-to-day supply of emergency accommodation as well as the placement of households in urgent housing need into emergency accommodation. The officer will also be responsible for verification of occupancy of emergency units, cancellation and movement of households within...
-
Housing Manager
4 days ago
Wembley, United Kingdom CIH International Housing Group Full timeThe Role:A Housing Manager - also known as a Local Housing Specialist.This is a fixed-term position with a salary of £40,915 based on a 37.5 hour week.You will be expected to work from your home office and spend the remaining days on site in your designated area.Key Responsibilities:Manage and coordinate excellent housing services within a defined...
-
Housing Officer
7 months ago
Wembley, United Kingdom Bridge of Hope Full timeJob Title: Housing Officer Pay Rate: £23.93 UMB p/h Duration: 3 months Location: Brent, London Job Purpose: To serve as the face of Brent Housing, providing visible and accessible housing management services to residents, renters, and owners in the borough. Responsibilities include managing the pre-void process, addressing tenancy breaches, and ensuring...
-
Housing & Neighbourhoods Support Officer
4 weeks ago
Wembley, United Kingdom Triumph Consultants Ltd Full timeHousing & Neighbourhoods Support Officer Job Summary:Triumph Consultants Ltd is hiring a highly skilled Housing & Neighbourhoods Support Officer to join our team. As a key member of our customer service team, you will provide exceptional support and guidance to customers and stakeholders in the housing and neighbourhoods service area.About the Role:This is a...
-
Residential Officer
5 days ago
Wembley, United Kingdom CIH International Housing Group Full timeAt CIH International Housing Group, we are committed to providing exceptional housing services to our customers.About the Role:We are seeking a skilled Housing Manager to join our team in a fixed-term position until August 2025.The successful candidate will be responsible for managing and coordinating excellent housing services within a defined geographical...
-
Night Conciegre Sarurday and Sunday
6 months ago
Wembley, United Kingdom Abbatt Property Services Full timePermanent - Wembley, London - Up to £14150 per annum **Job Title**:Night Concierge **Location**:West End **Pattern**:Saturday and Sunday 7:00pm to 7:00am **Salary**:£14,150 **Profile**: One of our main clients are seeking a Night Concierge to join their team based at a residential development in Wembley. They are one of the largest Property Management...
-
Local Authority Liaison Officer
4 days ago
Wembley, United Kingdom CIH International Housing Group Full timeAbout the RoleWe are seeking an experienced Housing Manager to join our team at CIH International Housing Group. As a key member of our team, you will be responsible for managing and coordinating excellent housing and estate services within a defined geographical patch.
-
Housing Manager
2 months ago
Wembley, United Kingdom CV-Library Full timeLocal Housing Manager Location: Wembley Salary: £29.12 per hour (Umbrella) Job Type: Full-timeWe are seeking a dedicated Local Housing Manager to join our team. The role involves managing and coordinating housing and estate services within a specific area, ensuring high-quality service delivery that meets the diverse needs of our customers. The...
-
Community Engagement Officer
1 day ago
london (wembley), United Kingdom Spencer & James Limited Full timeSponsored by Spencer & James Limited, we are recruiting a Community Engagement Officer - Social Housing to work with us in NW London. As a Community Engagement Officer, you will play a vital role in fostering positive relationships between residents and our client's construction teams.Your primary objective will be to ensure seamless communication and...
-
Night Concierge
6 months ago
Wembley, United Kingdom VervLife Full time**Working Hours: 8pm - 8am, 4 on 4 off.** **About the role** You will be responsible for ensuring a high standard of customer service with a focus on community and resident wellbeing. You will be responsible for providing administrative support to maximise customer satisfaction and occupancy for the building. Along with the other team members, you will be...
-
Guest Services Coordinator
4 days ago
Wembley, United Kingdom Accor Hotels Full timeDiversity and InclusionWe value diversity and inclusion, striving to attract, recruit, and promote talent from all walks of life. As a member of our team, you'll have the opportunity to work with colleagues from diverse backgrounds and contribute to creating a positive and inclusive work environment.Job Description FormatThis role is part of our global...
-
Housing Support Worker
6 months ago
Wembley, United Kingdom The Social Interest Group Full timeABOUT THE ROLE As a Support Worker, you will provide housing related support to vulnerable adults and those from various and complex backgrounds, to support them with independent living, providing a low-level preventative service, with support to improve their skills, resilience, and pathways to independence. You will provide direct communal support to...