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4 months ago

Coventry, United Kingdom VW Coventry Full time

Job Introduction

We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Receptionist for our Volkswagen Dealership in Coventry. The hours of work are 9am to 6pm, Monday to Friday.

At the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business.

Role and Responsibilities

Meeting and greeting visitors to the dealership before introducing customers to the relevant staff Receive inbound telephone calls and directing onto the appropriate department Supporting the departments with customer events and promotions Some ad hoc/administrative duties

About you

You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles. Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression. A confident and customer-orientated approach to their role A strong desire to provide the best customer service possible for the first impression of our dealership

What we offer

25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits – discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Free Parking / On-site Parking Company Events