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Head Of ICT at Nawiri

1 month ago

London, United Kingdom UN Habitat Full time
Job Role:
  • Reporting to the Managing Director, s/he will be responsible for the management of the Placement Service’s ICT Infrastructure environment.
  • Provide strategic leadership to the ICT Department and implement strategies to safeguard Institute interests.
  • Server, systems, and network support and administration.
  • Installation and support services on LANs, WANs, network segments, internet, and other ICT systems.
  • Document business requirements for ICT systems, analyze the impact of software changes, prepare technical specifications, develop, configure, and perform unit tests, as well as provide necessary support during all stages of development.
  • Provide systems documentation and user manuals.
  • Analyze user training needs regarding ICT systems and organize and execute such trainings as needed.
  • Advise on, implement, and maintain system security and user access controls regarding ICT systems.
  • Analysis, design, programming, and implementation of systems.
  • Involvement in ICT automation of operations, project implementations, project rollouts, project improvements, and system integration projects.
  • Manage contractual relationships between ICT service providers and the Institute.
  • Ensure implementation of the ERP as per approved schedule and recommend effective solutions to the ERP system, processes, and customization in line with the Institute’s strategic plan.
  • Develop new and innovative ICT solutions (intranet, web systems, etc.) and/or improve existing systems to solve existing problems and ensure optimal and secure utilization of ICT.
  • Offer ICT support, installation, maintenance, and advice services to users regarding software, hardware, networking, website updating, backups, etc.
  • Develop and implement quality guidelines and procedures on hardware and software.
  • Analyze computing requirements, identify infrastructure requirements, and initiate improvement projects.
  • Forecast and plan future program requirements including modernization and/or upgrade of existing facilities.
  • Develop, deploy, and maintain performance monitoring and reporting systems that provide management and technical reports for decision making and operational support.
  • Coordinate, schedule, and manage information systems to meet user requirements.
  • Facilitate automation of all offices including inter-office communication.
  • Establish a strong working relationship with external suppliers to enhance productivity and manage costs.
  • Manage, lead, and develop staff.
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