Current jobs related to NHS 111 Call Handler- Bedford - Bedford - HUC

  • Call Handler

    3 months ago

    Bedford, United Kingdom Herts Urgent Care Full time

    TITLE -** Health Advisor** SALARY - £ 10.42- £14.69 LOCATION - Bedford When patients are ill and need the right medical attention, **HUC** provides the **NHS111** and Out of Hours GP service to 4.5 million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the Southwest. **HUC** is thriving, and continued growth has enabled us...

  • Nhs 111 Call Handler

    6 days ago

    Bedford, United Kingdom Herts Urgent Care Full time

    As a **NHS 111 Call Handler** you’ll be the first point of contact for people calling the NHS 111 number. You’ll listen carefully to the symptoms that are being presented and put them in contact with the service that’s best suited to their needs. That might be helping to set up an appointment with their GP; or recommending that they speak to their...

  • Health Advisor

    4 months ago

    Bedford, United Kingdom HUC Full time

    HUC is thriving. There is lots to do, which means new opportunities, new challenges, and great personal and professional development. We never stand still. Neither will you. HUC is committed to investing in its people: growing talent and creating new opportunities. We offer you fully paid training to be become an NHS 111 Health advisor at our...

  • Emergency Call Handler

    3 months ago

    Bedford, United Kingdom East of England Ambulance Service Trust Full time

    Can you keep a cool head at times of crisis? Do you care about others? Do you want a career helping those in need? If the answer is yes, then this could be the job for you! We are looking for Call Handlers at our Emergency Operations Centre in Bedford Our emergency call handlers are hardworking, enthusiastic and must process information quickly and...

  • Service Advisor

    4 months ago

    Bedford, United Kingdom HUC Full time

    We are looking for Service Advisors to join our Team at Bedford. As a Service Advisor you will be part a team working to make a real difference to our patients in support of the NHS. Our Service Advisors answer non-emergency calls from patients and healthcare professionals covering prescriptions and dental services and welfare checks for patients who are...

  • Emergency Call Handler

    5 months ago

    Bedford, United Kingdom East of England Ambulance Service Trust Full time

    Can you keep a cool head at times of crisis? Do you care about others? Do you want a career helping those in need? If the answer is yes, then this could be the job for you! We are looking for Call Handlers at our Emergency Operations Centre in Bedford Our emergency call handlers are hardworking, enthusiastic and must process information quickly and...

  • Clinical Advisor- Bedford

    3 months ago

    Bedford, United Kingdom Herts Urgent Care Full time

    TITLE -** Clinical Advisor** SALARY - £ 17.50 - £25.43 LOCATION - Bedford When patients are ill and need the right medical attention, **HUC** provides the **NHS111** and Out of Hours GP service to over three million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the Southwest. **HUC** is thriving, and continued growth has...

  • Conveyancing Case Handler

    7 days ago

    Bedford, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Job Title: Conveyancing Case HandlerJob Type: Permanent, Full-timeLocation: BedfordJob Description:We are seeking an experienced Conveyancing Case Handler to join our team at Infinity Recruitment Consultancy Limited. As a Conveyancing Case Handler, you will be responsible for handling transactions from inception to post completion, managing a caseload day to...

  • Conveyancing Case Handler

    7 days ago

    Bedford, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Job Title: Conveyancing Case HandlerJob Type: Permanent, Full-timeLocation: BedfordJob Description:We are seeking an experienced Conveyancing Case Handler to join our team at Infinity Recruitment Consultancy Limited. As a Conveyancing Case Handler, you will be responsible for handling transactions from inception to post completion, managing a caseload day to...

  • Paramedic - Clinical Advisor - NHS 111

    2 weeks ago

    Bedford, United Kingdom HUC Full time

    Job summary HUC provides the NHS 111 and Out of Hours GP service to over million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the South West of England. HUC is an exciting and supportive place to work; no two shifts are the same and we have a wealth of knowledge across the organisation, ensuring we get the most...

  • Nurse - Clinical Advisor - NHS 111

    2 weeks ago

    Bedford, United Kingdom HUC Full time

    Job summary HUC provides the NHS 111 and Out of Hours GP service to over million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the South West of England. HUC is an exciting and supportive place to work; no two shifts are the same and we have a wealth of knowledge across the organisation, ensuring we get the most...

  • Commercial Insurance Handler

    2 weeks ago

    Bedford, United Kingdom STRIDE RESOURCE MANAGEMENT LTD Full time

    Commercial Insurance Handler Salary £30,000 - £35,000 Bedford  Our Client is a successful Insurance Broker dealing with predominantly commercial insurance.  They are looking for an Insurance Handler to deal with Commercial policies based in their Bedford office.  Job Specification To process and administer Commercial Insurance policies.Work closely...

  • Service Advisor

    3 months ago

    Bedford, United Kingdom HUC Full time

    We are looking forService Advisorsto join our Team at Bedford. As aService Advisoryou will be part a team working to make a real difference to our patients in support of the NHS. Our Service Advisors answer non-emergency calls from patients and healthcare professionals covering prescriptions and dental services and welfare checks for patients who are...

  • Emergency Dispatcher

    3 months ago

    Bedford, United Kingdom East of England Ambulance Service Trust Full time

    Can you remain calm and focused at times of pressure? Can you make quick decisions and multitask? Do you want to make a difference to patient care? We are currently recruiting for Emergency Dispatchers to join our Control Room team at our Emergency Operations Centre in Bedford. The successful applicant will be responsible for the deployment of emergency...

  • Spoc Call Handler

    5 months ago

    Bedford, United Kingdom East of England Ambulance Service Trust Full time

    We are currently recruiting for Call Handlers who will be working within a proficient team taking calls from the public, ambulance staff and other health care professionals and will specialise in the Single Point of Contact service.

  • Service Advisor

    4 months ago

    Bedford, United Kingdom HUC Full time

    We are looking for Service Advisors to join our teams in Bedford or Peterborough, who assist with the smooth running of the IUC Contact Centres by delivering an efficient and level of call handling for both patients and healthcare professionals. As a Service Advisor you will be the first point of contact for calls into NHS 111 for patients that do not...

  • Clinical Advisor

    4 months ago

    Bedford, United Kingdom HUC Full time

    HUC provides the NHS111 and Out of Hours GP service to over 4.5 million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the South West of England. HUC is an exciting and supportive place to work; no 2 shifts are the same and we have a wealth of knowledge across the organisation, ensuring we get the most appropriate outcome for...

  • Spoc Call Handler

    4 months ago

    Bedford, United Kingdom East of England Ambulance Service Trust Full time

    We are currently recruiting for Call Handlers who will be working within a proficient team taking calls from the public, ambulance staff and other health care professionals and will specialise in the Single Point of Contact service. These are responsible roles, which require the applicant to have the ability to remain calm under pressure, to be assertive...

  • Clinical Advisor

    3 months ago

    Bedford, United Kingdom TMPW for Hertfordshire and West Essex ICS Full time

    We are looking for 111 Clinical Advisors to work at Technology House, Ampthill Road, Bedford, MK42 9AZ. The role is an excellent opportunity to build on your **Nursing or Paramedic experience **and to continue to deliver outstanding patient care  **without the physical demand **of acute work. **What we can offer you in return**: A supportive working...

  • Clinical Advisor

    3 months ago

    Bedford, United Kingdom HUC Full time

    HUC provides the NHS111 and Out of Hours GP service to over three million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the South West of England. HUC is an exciting and supportive place to work; no two shifts are the same and there is a wealth of knowledge across the organisation to ensure we get the most appropriate outcome...

NHS 111 Call Handler- Bedford

4 months ago

Bedford, United Kingdom HUC Full time

Job summary

When patients are ill and need the right medical attention, HUC provides the NHS111 and Out of Hours GP service to million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the Southwest.

HUC is thriving, and continued growth has enabled us to expand and diversify our service offering. The role of a 111 Call Handler plays an important part of our operation and if you are ambitious there are lots of opportunities for you to develop your skills and explore other avenues within our organisation.

As an NHS 111 Call Handler you will be the first point of contact for patients, their relatives and healthcare professionals managing urgent and non- urgent cases when they call for medical advice.

Using the NHS Pathways software, you will be charged with assessing the patients condition and ensuring they are directed to the most appropriate healthcare professional or service including advice on how to manage their symptoms at home.

In this role you will be trained to use advanced listening and probing skills, to ensure that every patient is provided with clear advice and signposted correctly.

We are particularly interested to hear from candidates who can work evenings until 11 pm and weekends.

Main duties of the job

To deliver an effective, safe and competent call handling service for callers to NHS 111 which includes patients, their representatives and Healthcare professionals. To represent the organisation in a professional and courteous manner in accordance with agreedprotocols. Be responsible for the prioritisation of presenting clinical symptoms, supported by decision supportsoftware throughout a 24-hour period. Using the NHS Pathways software, you will provide the appropriate response based on the patient's symptoms/needs To ensure that patients are prioritised appropriately and directed to the most appropriate could be to transfer the call to a clinician in the contact centre, despatch an ambulance in the case of an emergency or refer onto or provide information about other available services.

About us

NHS Pension Scheme (approx. 20% employer contributions) Travel and expenses scheme Career opportunities Training and development opportunities Access to employee perks and discounts through our Heroes hub employee benefit & wellbeing site Employee Assistance Programme Job description

Job responsibilities

Please see the enclosed job description which includes the person specification, giving full details of essential and desirable criteria.

Person Specification

Address

Essential

Lives within 60 min commute

Experience

Essential

Has Customer Service experience

Desirable

Previous call handling experience

Immigration

Essential

Has the right to work in the UK

Availability

Essential

Can commit to 6 weeks full time training, 9am-5pm Monday to Friday