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Volunteer and Community Manager

2 months ago


Kent, United Kingdom Victim Support Full time

Volunteer and Community Manager

If you are looking for a job that will challenge you, keep you busy, working with people from all backgrounds and also allow you to see very real outcomes from your work then please read on. We are looking for the right person to become our new Volunteer and Community Manager, someone who can support our existing volunteers, recruit new people to join our volunteer team and raise the awareness of our services across Kent and Medway.

Although an understanding of the Criminal Justice System is ideal, we can teach you that. What we cannot teach are the skills to understand the challenges that volunteers face, how to hear and support them when they face these challenges and how to keep them engaged and motivated to support victims of crime.

County/Borough Kent Office location Compass House, Tufton Street, Ashford, Kent, TN23 1BT Full time/Part time Full time Hours per week 37.5 Work schedule Monday- Friday 9am -5pm Basic Salary £26,010 Contract type Fixed Term DBS required? Yes End date (if fixed term) One year from start date with the possibility of conversion to a permanent post Police vetting required? Yes Closing Date 27/09/2024 Ref No 5783

Our volunteers are an amazing group of people who support adults and young people to understand the impact of their experience of being a victim of crime and stand alongside them as they move into their new reality. We know our volunteers are incredibly resilient and open to change so in return we need these qualities from you.

If you think that you have these qualities and are resilient & adaptable then we need to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

 Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays  An extra day off for your birthday Pension with 5% employer contribution  Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Ongoing training & support with opportunities for career development & progression About the role: This role is based in Ashford, Kent and is hybrid. This job cannot be home based and you will need to be able to travel across Kent and Medway. As a Volunteer and Community Manager you will be: - Supporting and managing existing volunteers in Kent and Medway - Recruit new volunteers from the various communities in Kent and Medway to build a volunteer team that better reflects the communities we wish to serve - Introduce new volunteering roles to the local service and recruit into them - Build strong working relationships with volunteer bureaus, higher/further education colleges and other agencies across Kent and Medway to raise the awareness of volunteering opportunities with Victim Support - You will also need to build our online and real-life media presence to raise the profile of our service in Kent and Medway On a daily basis you will need to be in contact with Volunteers, the local Senior Management Team, local Team Leaders, Caseworkers, the Hate Crime Advocate and Stalking Advocates You will need: - To be able to work independently against an agreed plan - To remain empathetic whilst developing the confidence of volunteers to hold safe but challenging caseloads - Able to work in partnership with other agencies and with team members.  - Resilience. This is a busy job with multiple demands on your time so you will need to remain focused on what your priorities are.  - You will need to be comfortable talking to various individuals and groups about the work that we do and look to develop a volunteer team that reflects the communities that we serve. - You will need to be comfortable meeting potential volunteers, presenting to other agencies and occasionally being the local voice of Victim Support in the media