Service Management Consultant

2 months ago


Woking, United Kingdom Capgemini Full time

About the job you’re considering

We are seeking a Service Management Consultant who wants to grow their career and delight customers. A Service Management Consultant is a member of a team, assisting the lead or working independently creating, developing and implementing deliverables, conducting research and performing analysis. The Service Management Consultant focuses on a number of the ITIL Service Management lifecycle stages and its processes within an outsourcing bid or an implementation. They will be liable for various aspects of the delivery.
 

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
 

Your role

Provides Subject Matter Expertise in one or more areas of Service Integration and Service Management supporting a team on client engagement. Supports consulting work including health checks, service audit, benchmarking, trend analysis, compliance reviews and Service Improvement Programmes (SIP’s). Builds customer relationships by delivering above client expectations on assigned deliverables and accountable for proactively identifying & winning add on work and identifying cross sales leads. Supports and delivers to the standard transition project model Assisting with ITIL service strategy advice and service design solutions to address service issues to both prospects and customers.

You can bring your whole self to work. At Capgemini, stiving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.
 

Your skills and experience 

Knowledge of SIAM implementation and transformation. Knowledge of ISO20000, AI Ops, Cloud, SACM, Digital Service Management and Digital Adoption. Knowledge of IT service management tool suites including those provided by ServiceNow. Operational management/service delivery experience (customer and/or outsourcing environment) Experience of development of core service management processes and reporting, aligned to the ServiceNow and other service management tool suites.

Your security clearance

To be successfully appointed to this role, it is a requirement to obtain
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

What does ‘Get The Future You Want ‘ mean for you?

You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere®. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.

We realise a Total Reward package should be more than just compensation. At Capgemini we offer range of core and flexible benefits and have a Peer Recognition Portal called Applaud. 

You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way. 

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini 

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.



  • Woking, United Kingdom Capgemini Full time

    About the job you're considering We are seeking a Principal Service Management Consultant/Architect who wants to grow their career and delight customers. A Principal Service Management Consultant/Architect is either a leader or key resource in a team. They lead or work independently designing, developing and implementing deliverables, conducting...


  • Woking, United Kingdom Capgemini Full time

    About the job you’re considering We are seeking a Senior Service Management Consultant who wants to grow their career and delight customers. The ideal candidate will have experience of shaping, developing and implementing Service Management and Service Integration deliverables, conducting research and performing analysis. This may be working...


  • Woking, United Kingdom Mulberry Recruitment Full time

    **Customer Service Consultant-Financial Services** **Location: Woking** **Salary: £25,000-£28,000 + Benefits** **Main Responsibilities**: Aid my clients customers for queries and information requests. Contact customers regarding overdue balances, payments, fees, and charges to ensure informed customer interactions. Conduct inbound and outbound calls...


  • Woking, Surrey, United Kingdom Danaher Full time

    IDBS is a dynamic and innovative company providing purpose-built software solutions to address the data management challenges prominent across the BioPharma lifecycle and supply chain.Leveraging more than 30 years of experience in life science informatics, we are uniquely positioned to deliver a portfolio of innovative BioPharma knowledge management...


  • Woking, United Kingdom Quest24 Recruitment Ltd Full time

    **Role Profile** **Part A - Grade & Structure Information** **Job Family Code 10BF Role Title Senior People Consultant** **Reports to (role title) People Consultant Lead** **Grade **PS10 **Directorate/School Customers, Digital and Transformation** **HR&OD** **Service/Department** **Business Partnering and Employment Practice** **JE Band...


  • Woking, Surrey, United Kingdom Crux Careers Full time

    Property Management ConsultantWoking £25000 base salary (depending on experience) £50000 - £60000 OTEPosition Overview: We are seeking a dedicated professional to join our dynamic Woking office as a Property Management Consultant. This role involves overseeing and executing directives related to property leasing, management, and maintenance. The ideal...


  • Woking, Surrey, United Kingdom Crux Careers Full time

    Property Management ConsultantWoking £25000 base salary (depending on experience) £50000 - £60000 OTEPosition Overview: We are seeking a dedicated professional to join our dynamic Woking office as a Property Management Consultant. This role is pivotal in managing property-related instructions, ensuring that all processes are executed with precision and...

  • Cdm Consultant

    3 months ago


    Woking, United Kingdom Cityscape Recruitment Ltd Full time

    **ABOUT THE COMPANY** CDM Consultant Engineering Consultancy Sutton - Hybrid A well-established engineering consultancy who provides specialist consulting services are seeking a CDM Consultant to join their expanding team. They have built a strong reputation in the industry on providing expert CDM advice and considered consulting services. The...


  • Woking, United Kingdom Petrofac Full time

    **Petrofac is a leading international service provider to the energy industry, with a diverse client portfolio including many of the world’s leading energy companies.** We design, build, manage and maintain infrastructure for our clients. We recruit, reward, and develop our people based on merit regardless of race, nationality, religion, gender, age,...


  • Woking, United Kingdom IDOX plc Full time

    **Implementation Consultant** **UK, home based, with occasional travel.** **About the role** This is a fantastic opportunity for an experienced **Implementation Consultant **to join our Idox Professional Services team, working with our Local Government solutions in a fundamental, customer-facing role. You’ll be joining a newly established team of...

  • Associate Consultant

    2 months ago


    Woking, United Kingdom Gallagher Full time

    Overview Are you a detail-oriented professional with a passion for delivering top-notch services? Do you thrive in a team-oriented environment and have a knack for exceeding client expectations and effectively communicating employee benefit schemes? If so, we have an exciting opportunity for you! As a Group Risk and Healthcare Associate Consultant at...


  • Woking, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 326761**Salary**: - £21,355- pro rata- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- HMPPS Band 2**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Flexible working, Part-time**Number of jobs available**: - 1Contents Location About the...


  • Woking, United Kingdom Capgemini Full time

    About the job you’re considering Capgemini’s Global Cybersecurity Practice (of over 4,000 professionals) delivers projects, consulting and Managed Run services in all areas of IT and OT, from networks to cloud services and everything in between. Our services include high-level consulting, strategy and business case development, architecture...

  • Storage Consultant

    2 months ago


    Woking, United Kingdom TEKsystems Full time

    ONSITE IN WOKING 5 DAYS PER WEEK Description: Must have skills: Data Domain - Install and Upgrade, PowerScale - Corrective Maintenance, PowerScale - Install and Upgrade Nice to have skills: Clear and concise communication Day to day tasks: Provide one PowerScale and/or Data Domain Consultant on a Residency basis for a maximum combined period of...


  • Woking, United Kingdom Petrofac Full time

    **Petrofac is a leading international service provider to the energy industry, with a diverse client portfolio including many of the world’s leading energy companies.** We design, build, manage and maintain infrastructure for our clients. We recruit, reward, and develop our people based on merit regardless of race, nationality, religion, gender, age,...


  • Woking, United Kingdom Priory Group Full time

    Consultant Psychiatrist Eating Disorders (Visiting Consultant) Reference PRI91964 Location Life Works Community Ltd, The Grange, High Street, Old Woking, Surrey GU22 8LB Priory Group Division Healthcare Salary Competitive Hours Sessional Vacancy Type Sessional Job Advert Location Description Join Priory Group:...


  • Woking, Surrey, United Kingdom Cygnet Health Care Full time

    Are you an outstanding Consultant Psychiatrist looking for new challenges, career development and a competitive salary? We have an excellent part-time / 3 days per week opportunity at Cygnet Lodge Woking. This is our 31 bed service providing acute and high support inpatient rehabilitation (Level 2) services for men with complex mental health needs. This role...

  • Tax Consultant

    6 days ago


    Woking, Surrey, United Kingdom TPF Recruitment Full time

    Job OverviewTPF Recruitment, a leading agency in accountancy practice recruitment, is seeking a skilled Tax Consultant for a reputable firm.Company Profile:A forward-thinking and innovative independent accountancy firm is on the lookout for a dedicated Part Qualified or Qualified Tax Consultant to enhance their team. This organization is committed to...

  • Lodge Manager

    3 months ago


    Woking, United Kingdom Churchill Estates Management Ltd Full time

    Salary:£22,000 per annum, plus excellent benefits​Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch​Location:​Beaufort Lodge, Woking, SurreyAbout the roleChurchill Estates Management are offering an exciting opportunity for someone who loves working with people, coupled with a background in administration and customer service to join...

  • Visiting Consultant

    4 months ago


    Woking, United Kingdom Priory Healthcare Full time

    **About Priory Woking**: The Priory Hospital, Woking provides private acute mental health and addiction services (inpatients and day patients), and extensive private outpatient clinics. **About the Role**: Priory Hospital Woking are seeking an consultant psychiatrist for private acute general psychiatry and addiction patients. The role of a visiting...