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Change & Continuous Improvement Lead

3 months ago

Reading, United Kingdom Thames Water Full time
We have an excellent opportunity to join our waste treatment team in Reading as a Change and Continuous Improvement Lead where you will be responsible for the identification of continuous improvement opportunities to deliver in-year improvements in environmental outcomes.

What you’ll be doing as a Change & Continuous Improvement Lead

You will play a key role in creating and sustaining a continuous improvement approach to support an agile change culture within waste treatment.  You will also work with a wide range of stakeholders to identify problems and implement changes to reduce costs and improve service outcomes.

Key responsibilities of the role include:
  • Working closely with all waste treatment team members to ensure alignment of turnaround activities and KPIs.
  • Provide an interface between transformation projects, turnaround project managers and waste treatment teams to ensure the delivery of business change initiatives.
  • Lead and facilitate workshops including A3s, problem-solving and root cause analysis, supporting operations to learn lessons from events and improve operations.
  • Drive asset availability, critical asset maintenance and alarm testing, as examples, through the understanding, delivery and optimisation of maintenance activities.
  • Identify opportunities and execute process mapping to improve ways of working.

Base Location: Hybrid- Clearwater Court.

Working hours: 36 Monday- Friday.

What you should bring to the role
  • Ideally you will have previous experience or knowledge of waste treatment however this can be trained in-role with the successful candidate. 
  • Previous experience in change management and/or business readiness experience and proven experience in delivering sustainable change projects.
  • Be able to demonstrate the ability to drive analysis, reporting and insights to contribute to making informed business decisions.
  • Experience in executing strategic plans and experience working across different disciplines and business segments.
  • Excellent communication and stakeholder engagement skills.
  • Excellent planning skills and self-management capability.
  • Ideally you will be trained in LEAN and/or Six Sigma (or similar change methodology).
  • Ideally graduated in a relevant subject with relevant work experience in change management.
What’s in it for you?
  • Competitive salary from £30,000 to £45,000 per annum depending on experience
  • Annual Leave of 26 days holiday per year increasing to 30 with the length of service (Plus bank holidays) 
  • Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
  • Personal Medical Assessments – Open to all once a year.
  • Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water
At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our company.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment