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Patient Safety Reviewer
3 months ago
Job summary
This is an incredibly exciting time to join the Patient Safety Team at Northampton General Hospital.
This is a newly created role that will be fundamental to support the transition to the Patient Safety Incident Response Framework (PSRIF) and the National Patient Strategy.
We are looking for individuals who are passionate about patient safety and want to be part of a team dedicated to championing a patient safety culture.
Main duties of the job
The post holder will have a visible presence in the Trust and be key to the implementation of the Patient Safety strategy at Northampton General Hospital.
This post is responsible for supporting the effective and timely response to patient safety events, by working collaboratively and proactively with the Investigation Teams and Divisional staff to ensure a thorough and proportionate response in accordance with Trust, National and Commissioner's policies and good practice.
The post holder will work autonomously as a patient safety reviewer and in conjunction with the patient safety incident investigators, subject experts, and divisional colleagues, escalating any identified risks and immediate safety actions to the Head of Patient Safety Improvement.
The post holder will be responsible for the day to day management of patient safety incident response, ensuring a systems learning approach and that patients and their carers/families, Trust staff and where appropriate, third parties are fully involved in the review process and act as a role model to develop a culture of continuous improvement.
About us
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Job description
Job responsibilities
The post holder will support the patient safety team in maintaining the patient safety incident response process in the Trust ensuring it is in accordance with policy and recognised good practice.
Contribute to the development and improvement of a systems learning approach and cultural changes associated with the introduction of the Patient Safety Incident Response Framework (PSIRF) and support allocated improvement and innovation projects.
The post holder will review patient safety incidents which are reported on the Trust incident reporting system (DATIX) and other sources of insight including but not exclusively; Freedom to Speak Up, complaints and ward visits and support an immediate response and information gathering
Undertake patient safety incident reviews using a variety of different methods, including After Action Reviews, Clinical Reviews and Structured Judgement Reviews.
The post holder is responsible for ensuring that all internal and external reporting requirements and timescales are adhered to for the management of reported incidents.
The post holder will ensure that Duty of Candour is carried out in accordance with Trust and National Policy, and audit data is available to demonstrate compliance.
Apply the principles and practice of a just and learning culture across a diverse range of clinical services and recognise when specialist expert opinion is required.
The post holder will have an active and visible role in supporting Multidisciplinary Investigation Teams with the incident response process and identifying learning and improvement.
The post holder will support the Multidisciplinary Investigation team in communicating with stakeholders as required.
The post holder will work with and establish links with Divisional colleagues to ensure that sharing and learning occurs and maximise opportunity to triangulate insight to improve safety across the organisation.
Work with the patient safety specialists to maintain efficient systems and processes to ensure good governance and enable the effective and accurate collection, collation and reporting of routine data and information, producing statistics and reports when required.
Support the development of the Trusts Patient Safety Incident Response Plan (PSIRP) and work collaboratively with a variety of staff groups and members of the public, utilising highly advanced communication and arrive at well thought out decisions.
Person Specification
Skills
Essential
Ability to write professional reports to a high standard which require consolidating complex information from a variety of sources Ability to work with people from a variety of backgrounds clinical and non clinical in highly emotionally charged situations and remain calm and gather information Clinical knowledge and practical application of this to reviewing incidents using a framework approach Excellent negotiation skills Good time management skills ability to deliver to deadlines Maintains robust records
Knowledge and Experience
Essential
Experience of working in a Healthcare setting Experience of investigating patient safety incidents utilising systems-based investigation tools and human factors Specialist knowledge of the Duty of Candour process Experience of working in multidisciplinary teams
Desirable
Experience ensuring lessons identified from adverse incidents are turned into appropriate, realistic and achievable actions to reduce harm to patients/ staff
Educations, Training and Qualifications
Essential
Educated to degree level or equivalent level of education, training or experience Recognised clinical registration ( NMC, HCP)