Head of Patient Safety and Improvement

2 weeks ago


Northampton, United Kingdom Northampton General Hospital Full time

Improving quality and outcomes using insight and evidence for improvement: Support the implementation of the NHS patient safety strategy within the Trust. Provide patient safety expertise / leadership within the organisation, demonstrating compassionate leadership, visibility and supporting the continued development of the patient safety culture. Support patient safety improvement, ensuring that systems thinking, human factors understanding, and Just Culture principles are embedded in patient safety processes. Promote patient safety thinking as an approach that incorporates learning from incidents as well as all other outcomes including routine performance, good performance, near misses etc.

Support responses to patient safety incidents, ensuring adherence to national policy and guidance enabling timely reporting and facilitating multi-agency reviews where required. Support implementation of the new Patient Safety Incident Response Framework (PSIRF) Communicate patient safety issues, including the definition, framing, escalation and presentation of identified risks at executive/board level and report on the progress of the implementation of PSIRF and any associated patient safety action and improvement plans. Ensure mechanisms / policies are in place so key lessons lead to actionable recommendations / improvements that can be measured and monitored across the organisation from all internal and external organisational reviews, high level enquiries and reports relating to patient safety. Oversee patient safety improvement programmes that support the NHS patient safety strategy and local patient safety priorities, including Deteriorating patient and VTE.

Ensure information and intelligence from patient safety incidents and emerging patient safety issues is used as the basis for local patient safety development including leading on thematic reviews. Enabling clinical leadership: Support clinical teams in managing and providing safe services through risk management of environmental, clinical and organisational risks to patient safety. Working with staff to collate timely and robust insights to support patient safety improvement. Support the embedding of patient safety requirements in induction training and development systems Ensure that clinical leadership is central to the delivery of all patient safety activities.

Ensure local patient safety improvement programmes are truly multi-professional, and linked to the key non-clinical staff groups Work collaboratively, to provide clinical and/or patient safety expertise to others developing and designing patient safety systems and policy Promoting equality and reducing inequalities: Uphold organisational policies and principles on the promotion of equality Create an inclusive working environment where diversity is valued, everyone can contribute Support the utilisation of relevant healthcare information to enable an understanding of inequalities that occur in patient safety and how these can be addressed. Ensure all patient safety improvement actions and initiatives regularly consider how their approach can be strengthened to have a positive impact on health inequalities. Partnership and cross boundary working: Nurture key relationships, create and maintain networks internally and externally to support patient safety improvement, and participate in networks specifically for patient safety specialists. Working with other patient safety specialists within the Integrated Care System (ICS) to support a system level network.

Existing external networks include those established by NHS England National Patient Safety Team and Regions. Nurture key relationships with People teams, particularly in relation to Just Culture, and aspects of recruitment, induction, training and development that impact on patient safety Collaborate with the Academic Health Science Networks (AHSN) / Patient Safety Collaboratives (PSC) to create networking opportunities to support the improvement programmes identified in the patient safety strategy. Recognise the links between systems that are safe for patients and systems that are safe for staff, and work closely with those leading improvements to staff safety Maintain regular contact with key external organisations and report internally on any relevant information received. Leadership for transformational change: Develop and maintain effective working relationships with a wide range of staff across the organisation Work with directors to embed an open and just safety culture, where safety insights, involvement and improvement are integral to everyday business Act as the key contact for the organisations response on patient safety and risk issues with commissioners/providers and other partners via PCNs, ICS etc.

**Operational**: Responsible for developing and delivering/implementing patient safety policy, promoting innovation and supporting operational excellence Working with a range of data, facts and situations often requiring detailed analy


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