Front Office Support Analyst

6 months ago

London, United Kingdom emagine Consulting Full time

Front Office Support Analyst (ETrading)

London (Hybrid) x2 Days On Site

£-£

emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions.

We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine.

We are currently looking for dynamic individual to join our Technology Practice as an Front Office Support Analyst.

The Electronic Trading Specialist will be responsible for overseeing, managing and solving all electronic trading product related issues, in coordination with the trading teams.

The role:

Proactive monitoring of all ETrading connections and workflows Perform critical Start-of-day and End-of-day checks and procedures

Assist Front and Middle Office colleagues in providing real-time technical support to traders and clients Collaborate and build relationships with key third party suppliers/vendors

Proactively identify and diagnose technical issues, taking clear remedial action if necessary

Ensure all issues and changes are accurately logged and tracked to completion

Participate and engage with the team to continually question the validity of key processes, functions and workflows, freely sharing knowledge, insights, best practices and ideas to ensure greater efficiencies and encourage personal development

Review and update key procedural documentation including FIX and API specifications

Assist in the production of key management information

Coordinate and document connectivity conformance tests and functional certifications

Maintaining technical contact information of all key clients and third party vendors

Take ownership of client on-boarding and vendor take-on and implementation process Collaborate across the business with areas such as Compliance and Risk

Key Skills and Experience:

To succeed in this role you will need:

Strong knowledge across fixed income, commodities or equities.

Strong knowledge in internal and external control and regulatory requirements in Etrading and ability to interpret the requirements as they pertain to Rates

Experience in managing projects and relationships across front office and 2nd line control functions

Previous experience in an IT Support/Networking role within Trading/Financial Services Technical experience working with Linux/Unix Any experience using FIX protocol messaging, market leading OMS/EMS vendors desirable but not essential

Demonstrable interest to pursue a career within Financial Services/Technology

Quick learner, with ability to question and challenge Commitment to learn new skills and develop existing ones

A keen eye for attention to detail. Multi-tasking and prioritization.

Excellent verbal, written and in-person communication ability to understand a business user and translate to IT in technical detail.

Our people

The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project lifecycle, from strategy to implementation. This will provide you with a broad base of experience from which to build an outstanding career.

The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project lifecycle.

We pride ourselves on;

Providing our people with a supportive culture, rooted in our values and driven by our purpose.

Promoting a culture of inclusion, collaboration, well-being, and learning and development.

Providing increased agility and flexibility within our hybrid working model

Investing in employees’ growth through ongoing training and development

Autonomy to take ownership of projects, making decisions and demonstrating individual expertise

Providing an transparent performance and career management experience.

Our consultants are integral to delivering successful consulting engagements, addressing our clients’ most pressing business challenges, and build lasting value in disciplines such as:

Solve sophisticated, ambiguous business, change and technology problems, bringing structure and meticulous analysis and planning, acting, and taking decisions with little strategic direction

Build, develop and sustain trusted senior client relationships in the C-suite by remaining highly attuned to client needs

Drive, enable and support the business, partnering with our leaders, clients, and consultants across our practices to take the best of emagine to our clients through opportunity identification/qualification, solution development/presentation
 

Interested?

At emagine, we are committed to building an international and diverse team by embracing our different backgrounds.

If you are up to the challenge and would like to find out more, get in touch with us immediately, our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential. 

“emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin”

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