Administrator / Receptionist

1 month ago


Eastbourne, United Kingdom South Downs Health and Care Ltd (SDHC) Full time

Job summary

As a not-for-profit GP Federation, South Downs Health and Care is slightly different in that we are not a GP Practice with our own list of patients. Instead, we provide services at scale such as out of hours NHS GP services on behalf of local practices (pre-booked appointments), Flu and Covid Vaccination Services and much more SDHC also provide a Private GP service to the local community.

We have an exciting opportunity for a Administrator / Receptionist to join our busy and friendly team. This would be on a permanent, full-time basis,working between 8:00am and 8:30pm ( 8am - 4pm, - etc.), 5 days a week Monday to Saturday (Saturdays are shared between the team).

You will join our team of GPs, GP Trainees, AdvancedClinical Practitioners, Vaccinators and Phlebotomists who work extremely hardin providing services to support GP Practices in East Sussex.

Main duties of the job

Although this busy role includes some patient facing work, much of the work is behind-the-scenes administration such as receiving & making telephone calls, document scanning, emails, stock checks, building clinics in the system, run searches, signposting patients regarding feedback, accept private service payments/issue receipts, tidying waiting and clinical room and any other duties to work enthusiastically as part of a helpful, hands-on, dynamic team. Chaperoning is sometimes required.

Please see the full job description and person specification. Previous applicants need not apply.

We anticipate interviews taking place on Monday 17th June.

About us

Our vision is Better Health & Wellbeing. Today & Tomorrow.

We enjoy and value a friendly atmosphere across the company with staff who are willing to work collaboratively, with a 'can do' approach and who like to be busy. We operate a culture where staff are encouraged to be accountable and are willing to give and receive feedback directly with each other in a respectful way so that we can all learn together and from each other.

Please read the additional information provided.

PLEASE NOTE WE DO NOT PROVIDE SPONSORSHIP FOR INTERNATIONAL APPLICANTS. PLEASE DO NOT APPLY UNLESS YOU HAVE UNRESTRICTED RIGHT TO WORK IN THE UK.

Job description

Job responsibilities

Although this busy role includes some patient facing work, much of the work is behind-the-scenes administration such as receiving & making telephone calls, document scanning, emails, stock checks, building clinics in the system, run searches, signposting patients regarding feedback, accept private service payments/issue receipts, tidying waiting and clinical room and any other duties to work enthusiastically as part of a helpful, hands-on, dynamic team.

Please see the full job description and person specification.

Person Specification

Qualifications

Essential

Minimum 5 GCSE (A to C / 4 to 9) including English and Maths (or equivalent Level 2 NVQ in Health and Social Care)

Desirable

Recognised qualification in the use of computer software Microsoft Word, Excel etc. A Level or equivalent ( NVQ) in a field related to health and social care

Knowledge and Skills

Essential

Excellent communication skills (written, verbal and listening) across a range of individuals and groups (internal and external) whether in-person or via video/audio calls. Excellent organisational skills with ability to prioritise workload and manage time effectively to meet multiple deadlines in a busy environment. High levels of discretion, tact and diplomacy. Ability to maintain confidentiality at all times. Ability to use own initiative and work independently in line with agreed procedures. Ability to deal with patients/colleagues in a professional and compassionate manner. Patience and the ability to remain calm in challenging situations. Evidence that personal behaviour reflects SDHC values at an individual and team level. Ability and willingness to travel independently between locations in a timely manner as required, due to working across local sites.

Desirable

Ability to anticipate problems and take action to reduce risks. Knowledge/awareness of information governance, patient confidentiality and data protection requirements.

Experience

Essential

Experience of administration duties. Experience of using electronic systems/databases.

Desirable

Experience of handling difficult conversations. Experience of supporting projects and undertaking delegated tasks

  • Eastbourne, United Kingdom Victoria Medical Centre Full time

    Full job description available upon request - main duties of the Administrator/ Receptionist position are detailed above.


  • Eastbourne, United Kingdom RPM Bodyshop Ltd Full time

    RPM Bodyshop are looking for a Receptionist / Administrator to join the team in Eastbourne. **Job Types**: Full-time, Permanent **Salary**: £10.50-£11.50 per hour Schedule: - 8 hour shift Ability to commute/relocate: - Eastbourne, BN23 6PE: reliably commute or plan to relocate before starting work (required) Work Location: One location

  • Receptionist

    2 months ago


    Eastbourne, United Kingdom Jago Consultants Full time

    **Role: Receptionist** **Location: Eastbourne** Our client is a law firm in Central Eastbourne looking to recruit a **Receptionist / Administrator **to join their existing team. As Receptionist you will answer incoming calls in a polite and professional manner, welcome clients to the offices and provide Administration support to the staff. You will need to...

  • Receptionist

    4 weeks ago


    Eastbourne, United Kingdom Page-Hired Full time

    **Receptionist - Eastbourne** - An estimated salary range of £12 to £13 per hour - A temporary role with potential for permanency. This Receptionist role is an excellent opportunity for an individual who thrives in a fast-paced, Admin and Secretarial environment, and is keen on providing top-notch secretarial and business support. Our client is a...

  • Receptionist

    2 months ago


    Eastbourne, United Kingdom Jago Consultants Ltd Full time

    Our client is a well-established Law firm who are looking to recruit a Receptionist to join their existing team. As a Receptionist you will welcome all customers visiting the office and delivering outstanding customer service, You will need to be able to build a rapport with customers, establish their needs quickly and assist in any way...


  • Eastbourne, United Kingdom Victoria Medical Centre (VMC) Full time

    **Full Time position - 37.5 hours per week - Flexibility to work within 7.45am and 6.30pm is required** **About Victoria Medical Centre** Victoria Medical Centre (VMC) is a GP Practice in the centre of Old Town, Eastbourne. A branch surgery "Digital First" and separate open access mental health hub in the Foundry, both located in the Beacon shopping centre...

  • Receptionist

    4 weeks ago


    Eastbourne, United Kingdom Page Personnel Full time

    This Receptionist role is an excellent opportunity for an individual who thrives in a fast-paced, Admin and Secretarial environment, and is keen on providing top-notch secretarial and business support. Client Details Our client is a well-established business in Eastbourne, with a strong reputation in the professional services industry. Description As a...

  • Receptionist

    3 weeks ago


    Eastbourne, United Kingdom Page Personnel Full time

    This Receptionist role is an excellent opportunity for an individual who thrives in a fast-paced, Admin and Secretarial environment, and is keen on providing top-notch secretarial and business support. Client Details Our client is a well-established business in Eastbourne, with a strong reputation in the professional services industry. Description As a...


  • Eastbourne, United Kingdom Victoria Medical Centre (VMC) Full time

    **Full Time position - 37.5 hours per week - Flexibility to work within 7.45am and 6.45pm is required** **About Victoria Medical Centre** Victoria Medical Centre (VMC) is a GP Practice in the centre of Old Town, Eastbourne. A branch surgery "The Beacon Practice" and separate open access mental health hub in the Foundry, both located in the Beacon shopping...

  • Receptionist

    3 weeks ago


    Eastbourne, United Kingdom SO Legal Limited Full time

    SO Legal is looking for an enthusiastic, organised receptionist to join our Eastbourne head office on a part-time basis. The role will see you provide outstanding service to visitors, answer incoming calls to the firm, and complete general administrative duties as required. Main duties: - Assisting with administrative duties - Dealing quickly and...


  • Eastbourne, United Kingdom Victoria Medical Centre (VMC) Full time

    **Full Time position - 37.5 hours per week - Flexibility to work within 7.45am and 6.30pm is required** **About Victoria Medical Centre** Victoria Medical Centre (VMC) is a GP Practice in the centre of Old Town, Eastbourne. A branch surgery "The Beacon Practice" and separate open access mental health hub in the Foundry, both located in the Beacon shopping...


  • Eastbourne, United Kingdom Victoria Medical Centre (VMC) Full time

    **Part Time position - 24.5 hours per week - Monday 08:00-18:45, Wednesday 08:00-17:45 and Friday 08:00-13:00** **About Victoria Medical Centre** Victoria Medical Centre (VMC) is a GP Practice in the centre of Old Town, Eastbourne. A branch surgery "The Beacon Practice" and separate open access mental health hub in the Foundry, both located in the Beacon...

  • Receptionist

    2 weeks ago


    Eastbourne, United Kingdom Page Personnel Secretarial & Business Support Full time

    This Receptionist role is an excellent opportunity for an individual who thrives in a fast-paced, Admin and Secretarial environment, and is keen on providing top-notch secretarial and business support. Client Details Our client is a well-established business in Eastbourne, with a strong reputation in the professional services industry. Description As a...

  • Receptionist

    7 days ago


    Eastbourne, East Sussex, United Kingdom SO Legal Limited Full time

    SO Legal is looking for an enthusiastic, organised receptionist to join our Eastbourne head office on a part-time basis.The role will see you provide outstanding service to visitors, answer incoming calls to the firm, and complete general administrative duties as required.Main duties: Assisting with administrative duties Dealing quickly and efficiently deal...

  • Receptionist

    2 weeks ago


    Eastbourne, United Kingdom Alfa Leisureplex Full time

    Alfa Leisureplex Group has an opportunity for a** Receptionist** to join the team at **The Queens Hotel, Eastbourne.** **Receptionist working hours** As a** Receptionist **you will work** 35-42 hours per week**, including weekends & split shifts.** **With an hourly rate of** £11.00 - Regardless of age** **Being a Receptionist**: Your main tasks as a...


  • Eastbourne, United Kingdom Pure Dental Surgery Ltd Full time

    **About us** At Pure Dental Surgery Ltd, We specialise in all things dentistry - From hygiene apointments to Dental surgery. We also specialise in Aestetics and cosmetic procedures on site. We are professional, agile, innovative and strive for perfection. Our work environment includes: - 2 waiting areas - 4 Surgeries - staff kitchen - seperated reception...


  • Eastbourne, United Kingdom Pure Dental Surgery Ltd Full time

    **About us** At Pure Dental Surgery Ltd, We specialise in all things dentistry - From hygiene apointments to Dental surgery. We also specialise in Aestetics and cosmetic procedures on site. We are professional, agile, innovative and strive for perfection. Our work environment includes: - 2 waiting areas - 4 Surgeries - staff kitchen - seperated reception...

  • Bank Receptionist

    1 week ago


    Eastbourne, United Kingdom Beechwood Grove Full time

    **We offer some excellent rewards & benefits including**: - We offer all team members 1 free meal per shift. - Enhanced Bank Holiday pay. - Increased Annual Leave entitlement. Team members who work with us for 3 years or more, get extra annual leave. - Cycle to Work scheme - Why not save money on commuting costs and improve your health at the same time. -...


  • Eastbourne, United Kingdom Barchester Healthcare Full time

    **ABOUT THE ROLE** As a Receptionist at a Barchester care home, you’ll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you’ll have a vitally important partto play in creating a positive and friendly environment. The role of...

  • Receptionist

    7 days ago


    Eastbourne, East Sussex, United Kingdom Alfa Leisureplex Full time

    Alfa Leisureplex Group has an opportunity for a Receptionist to join the team at The Queens Hotel, Eastbourne.Receptionist working hoursAs a Receptionist you will work 35-42 hours per week, including weekends & split shifts. With an hourly rate of £ Regardless of ageBeing a Receptionist:Your main tasks as a Receptionist will include assisting in the...